Xbox 360 not reading discs. Please help!

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#1 Posted by RogueMarksman (1 posts) -

Hi. I've had my 360 for 13 months now, and have not had any problems so far.

But now, whenever I put a game in, it says open tray, like I didn't put a disc in the tray when I shut it. I even bought CoD: WaW and tried it, but the disc still wasn't read.

If anyone knows what I need to do, please tell me. Thanks. I'd really would like to not have to send my Xbox in, because my warranty is up.

#2 Posted by chex81 (3661 posts) -
it seems like your disc drive might be shot...i had a similar situation earlier in the year with my launch 360. i would get a white screen indicating i didnt put a 360 game in the drive. in any case i would suggest getting a lens or disk drive cleaner...if that doesn't work, you're out of warrenty and MS will charge you $100 for replacement.
#3 Posted by s_bowers_15 (1106 posts) -
Yeah your disc drive is most likely dead. Since you've only had it for 13 months you can get it replaced for free. (Doesn't all 360's have a 3-year warranty now?) Just go on xbox.com and I think its under support. You have to fill out a little bit of info and they will send you a box to ship your 360 off in.
#4 Posted by chex81 (3661 posts) -

Yeah your disc drive is most likely dead. Since you've only had it for 13 months you can get it replaced for free. (Doesn't all 360's have a 3-year warranty now?) Just go on xbox.com and I think its under support. You have to fill out a little bit of info and they will send you a box to ship your 360 off in.s_bowers_15

unfortunately RRoD is only covered under 3 year warrenty....everything else is 1 year. Ya, it sucks...i know.

#5 Posted by amourkiss (1751 posts) -

exactly same thing here, mine is a 06/19 2008 Falcon 360 and yes, still problems (I thought this new Falcon will last until nex Xbox ... but meh ..)

anyway, I start to encounter the same thing about a week ago when I trying to play some Gears2, and then I boot up my 360, it says open tray,

I thought my brother take out the game after he done playing or something, but no .... the game disc is there !! I was like WTF ?? then I close the tray, it

loads .. and ever since that incident, my 360 will do this to me randomly. sigh it's not like it won't load discs ... it just won't recognize disc sometimes (included

some DVD movies) once it recognized, and starts to load, everything is fine, I can play as long as I like for none problem occur

well, I'm still gonna call MS and

get a repair though (I'm within warranty anyway), can't let this kill my mood every time I boot up my 360

#6 Posted by voodooline0110 (452 posts) -
i really think that mircosoft should extend the warrenty for life...with so many problems ppl have but its just wishful thinking....
#7 Posted by harmonixer_yuri (38 posts) -
i get that problum too. all i do is take the game out, close the tray wait til is says open tray, and open it and put the game in it and it should work. if that dosent work idk then
#8 Posted by Tjeremiah1988 (16580 posts) -
this happens with one disk of mines and thats GTA4. Has no scratches but the 360 doesnt read it, but ones with scratches the 360 reads it. I just dont get it.
#9 Posted by lowkey254 (5904 posts) -
I think microsoft set us up. they put out faulty products that have a limited warranty. once that's up we're screwed and have to pay $50 - $100 bucks for services. That's an easy way to make extra money.
#10 Posted by Tjeremiah1988 (16580 posts) -
I think microsoft set us up. they put out faulty products that have a limited warranty. once that's up we're screwed and have to pay $50 - $100 bucks for services. That's an easy way to make extra money.lowkey254
or releasing a major update days before the warranty expires..
#11 Posted by digiram79 (251 posts) -
Find the exact same model 360 drive as yours on ebay and change the new one's logic board with yours. I had to do this for mines. Quick and somewhat cheap fix. Cheaper than what MS would charge at least.
#12 Posted by CodingGenius (8118 posts) -
Please use the stickied thread for discussing broken Xbox 360s. Thanks!