Unable to buy anything.

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doctorfoiyopie

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#1 doctorfoiyopie
Member since 2009 • 158 Posts

I changed my name earlier with MS points that I bought and Now i cannot buy more MS points. Whenever I try to buy a Games on Demand game, I get this Status code: 80153021. Any ideas?

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MrMcElliot

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#2 MrMcElliot
Member since 2010 • 64 Posts

Never heard of that happening before. Call Microsoft. They'll fix it.

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spazzx625

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#3 spazzx625
Member since 2004 • 43433 Posts
There's a period of time when lots of things act whacky with your account after changing my name. I went through the same thing. Wait a day and if it's still acting funny give them a call.
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darkfrost2222

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#4 darkfrost2222
Member since 2010 • 25 Posts
yea its doing the same thing for me, but i haven't changed my name for a while now... its really getting on my nerves!
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gundaicut

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#5 gundaicut
Member since 2010 • 456 Posts
You have to call xbox support to unlock ur account to buy games online they locked my account before
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donalbane

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#6 donalbane
Member since 2003 • 16383 Posts
If you buy an new console, you need to go through a hardware license swap process at Xbox.com. Until I did this, my videos wouldn't work at all. There's a video tutorial on the 360 in one of the 101 sections.
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crazyhaze32

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#7 crazyhaze32
Member since 2004 • 25 Posts

I was also having this happen. What I did was back out of the shop completely to go to the dashboard, went back in and it fixed it. Wasn't until I backed out to dashboard that it would work for anything.

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zxv33

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#8 zxv33
Member since 2006 • 807 Posts

That's normal when there's an old credit card on file or a change of your gamertag, you have to login into your account in xbox.com and browse around your billing tab. sometimes xbox adds your old credit card as the primary.

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kingrich06

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#9 kingrich06
Member since 2006 • 5403 Posts
try waiting a day. Happened to me with my WP7 phone I couldnt buy anything for 1 day even tho I didnt change my name.
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ChristopherRage

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#10 ChristopherRage
Member since 2007 • 490 Posts
This thread is over a year old and therefore the individual's issue is sure to be fixed by now.
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Crusad3

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#11 Crusad3
Member since 2011 • 25 Posts
i hate to hear about u guys problems as i am having sortof the same problem. it wont let me redeem my 12 month xbox live code that i bought today. i tried reconnecting my router but that didnt work so i rang up xbox support and they said their server was down or something. i havnt changed my name in months and i havnt bought anything off the xbox in months. thursday night a msg popped up wen i tried to log into xbox live saying that my account has been suspended due to a problem with my payment option. my mum apparently cancel her credit card -.- and i was wondering if any1 had any information regarding xbox live being down?