Play and charge kit never goes green. Battery hot to touch

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Avatar image for Installing
#1 Posted by Installing (678 posts) -

Is this normal?

I just got a brand new battery and charged it over night, the charge light on the play and charge kit never goes green and stays on red, but the battery says it is full.

Also, the battery was very hot to the touch.

Should I be worried? Thanks

Avatar image for FinalFighters
#2 Edited by FinalFighters (2528 posts) -

Is it a Official Microsoft play and charge kit or one of those chinese knock offs you buy on ebay? Because im guilty of buying one of those (Since it was only $6.40) and the same problem happened to me.

Avatar image for Installing
#3 Edited by Installing (678 posts) -

nah, it's all offical stuff.

I'm thinking it might be the cable? but then, the controller works when just plugged into that.

Avatar image for Lulu_Lulu
#4 Posted by Lulu_Lulu (19564 posts) -

Well exactly how long did you leave it to charge ?

On an empty Battery mine takes 6 hours to charge.

Avatar image for BattleSpectre
#5 Edited by BattleSpectre (7989 posts) -

Sounds busted, exchange it for a new one. No dramas.