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KNOWN ISSUE - Problems Logging In Update
- Sep 18, 2012 12:26 pm GMT
SNIPER4321 wrote: AussieePet wrote: SNIPER4321 wrote: AussieePet wrote: Are you calling me a barbie doll? barbie, dora, hello kitty, hanna montana or any other crap why it matter?
I assume you have all that inside your room
what? Im Hardcore PC gamer and cant put these casual/girly/animish/pink stuff.Update: Share error message and OS/Browser version.
[QUOTE="JodyR"]
If you're having a problem logging in, can you share a screenshot of the error message? Also, please share your browser version (IE9, etc) and operating system (WinXP, etc).
[/QUOTE]
Started experiencing it as of yesterday.I never logged out but I couldn't log back on,just got reverted back to the previous pxage over and over again,tried like 15 times gave it break,tried another 3 and worked,had the same problem today.
- Sep 18, 2012 5:47 pm GMT
Thanks, this issue is now on our radar, but I'd be interested to see if anyone else has the problem.
Edited on Sep 18, 2012 5:47 pm GMTThanks, this issue is now on our radar, but I'd be interested to see if anyone else has the problem. :)
- Sep 18, 2012 9:47 pm GMTNot seeing that with Firefox here; existing cookies seem to be working ok. I'd be curious to know what browser this was. Was it IE by any chance? Have you tried clearing all your browser cookies and restarting IE before logging back in? If you're using IE you may need to clear cookies and restart the browser a couple times.
- Sep 19, 2012 1:22 pm GMTJodyR wrote:
Thanks, this issue is now on our radar, but I'd be interested to see if anyone else has the problem.
gmax wrote:Not seeing that with Firefox here; existing cookies seem to be working ok.
I'd be curious to know what browser this was. Was it IE by any chance? Have you tried clearing all your browser cookies and restarting IE before logging back in? If you're using IE you may need to clear cookies and restart the browser a couple times.
Nope and nope,already tried clearing cookies and I'm using Google ChromeJodyR wrote:Thanks, this issue is now on our radar, but I'd be interested to see if anyone else has the problem.
Thanks Jody,this glitch it friggin annoying
I'll see if I can find anyone else with the glitch and send em overSNIPER4321 wrote: AussieePet wrote: SNIPER4321 wrote: AussieePet wrote: Are you calling me a barbie doll? barbie, dora, hello kitty, hanna montana or any other crap why it matter?
I assume you have all that inside your room
what? Im Hardcore PC gamer and cant put these casual/girly/animish/pink stuff.[QUOTE="JodyR"]Thanks, this issue is now on our radar, but I'd be interested to see if anyone else has the problem. :)
[/QUOTE] [QUOTE="gmax"]Not seeing that with Firefox here; existing cookies seem to be working ok. I'd be curious to know what browser this was. Was it IE by any chance? Have you tried clearing all your browser cookies and restarting IE before logging back in? If you're using IE you may need to clear cookies and restart the browser a couple times. [/QUOTE] Nope and nope,already tried clearing cookies and I'm using Google Chrome [QUOTE="JodyR"]Thanks, this issue is now on our radar, but I'd be interested to see if anyone else has the problem. :)
[/QUOTE] Thanks Jody,this glitch it friggin annoying :x I'll see if I can find anyone else with the glitch and send em over:) - Sep 22, 2012 1:55 am GMT
@JodyR I couldn't login this evening - my password wasn't being accepted - cleared all cookies, cache, restarted browser with no luck - ended up having to reset password, and finally managed to log in again.
- Sep 24, 2012 12:58 pm GMT[QUOTE="s_h_a_d_o"]
@JodyR I couldn't login this evening - my password wasn't being accepted - cleared all cookies, cache, restarted browser with no luck - ended up having to reset password, and finally managed to log in again.
[/QUOTE] Thanks for confirming the issue. I'll follow-up with them about it now. - Sep 28, 2012 5:14 pm GMT[QUOTE="s_h_a_d_o"]
@JodyR I couldn't login this evening - my password wasn't being accepted - cleared all cookies, cache, restarted browser with no luck - ended up having to reset password, and finally managed to log in again.
[/QUOTE] Exact the same problem (and solution) here! - Oct 8, 2012 1:53 pm GMTWe think the problem has been resolved. Are any of you still having problems?
- Oct 12, 2012 11:08 pm GMT
[QUOTE="JodyR"]We think the problem has been resolved. Are any of you still having problems?[/QUOTE] I'm not sure if it was the exact some problem as above but I just could not logon. Said my password was incorrect. I use 1password to save all my passwords so I couldn't of been entering it wrong. I tried chrome and firefox nothing worked. So I reset my password and it finally let me sign in with a new password. - Oct 15, 2012 1:42 pm GMTYeah, I see multiple attempts to login on your account like with other people's accounts that had this problem. Thanks for reporting back, I'll include yours as a recent report with this problem.
- Oct 15, 2012 1:53 pm GMT
SNIPER4321 wrote: AussieePet wrote: SNIPER4321 wrote: AussieePet wrote: Are you calling me a barbie doll? barbie, dora, hello kitty, hanna montana or any other crap why it matter?
I assume you have all that inside your room
what? Im Hardcore PC gamer and cant put these casual/girly/animish/pink stuff.I'm no longer having any problems,thanks Jody!
- Oct 16, 2012 8:29 am GMT
I had a problem logging in to the website, so I had to reset my password.
The biggest problem is that this is the third time this has happened to me. I wish this could stop, it is really annoying.
- Oct 22, 2012 7:06 am GMTJodyR wrote:
Thanks, this issue is now on our radar, but I'd be interested to see if anyone else has the problem.
Yes, actually I am. Strangely, it would seem the only browser that I can stay logged into is Chrome. IE, Firefox, Nightly, and even Waterfox (a 64bit variant of FF) all seem to have magically stopped signing me in. And when I do try on any of those browser I get some some sort of signing in error as if GS keeps telling me I've entered the wrong login info, when in fact I know I didn't b/c I been coming here for the past several years w/ virtually the same username/handle and have had no issues. Could this have something to do w/ the website updating that's been taking place?? I mean, though I love Chrome it's very frustrating to only be relegated to using GS on ONE browser......
[QUOTE="JodyR"]Thanks, this issue is now on our radar, but I'd be interested to see if anyone else has the problem. :)
[/QUOTE] Yes, actually I am. Strangely, it would seem the only browser that I can stay logged into is Chrome. IE, Firefox, Nightly, and even Waterfox (a 64bit variant of FF) all seem to have magically stopped signing me in. And when I do try on any of those browser I get some some sort of signing in error as if GS keeps telling me I've entered the wrong login info, when in fact I know I didn't b/c I been coming here for the past several years w/ virtually the same username/handle and have had no issues. Could this have something to do w/ the website updating that's been taking place?? I mean, though I love Chrome it's very frustrating to only be relegated to using GS on ONE browser......:( - Oct 22, 2012 9:03 am GMTDR-ZMBK wrote:
I had a problem logging in to the website, so I had to reset my password.
Apparently, *this* is what it seems like I had to do just to log in from other browsers.....but seriously, I shouldn't even have to had done this (btw, I basically used the same pw I always had b/c there was nothing wrong w/ it to BEGIN WITH) in the first place. If you all are going to be tinkering w/ the website for improvements please take care not to BOINK! it up for us to point where people have to reset passwords, please?
[QUOTE="DR-ZMBK"]I had a problem logging in to the website, so I had to reset my password.
[/QUOTE] Apparently, *this* is what it seems like I had to do just to log in from other browsers.....but seriously, I shouldn't even have to had done this (btw, I basically used the same pw I always had b/c there was nothing wrong w/ it to BEGIN WITH) in the first place. If you all are going to be tinkering w/ the website for improvements please take care not to BOINK! it up for us to point where people have to reset passwords, please? :evil: - Oct 29, 2012 9:17 am GMT
[QUOTE="JodyR"]We think the problem has been resolved. Are any of you still having problems?[/QUOTE]
Nope, it happened again. Only solution was (again), to restore the password!
- Oct 29, 2012 12:51 pm GMT
Thanks , we'll continue our investigation based on your latest reports.
- Oct 30, 2012 4:54 pm GMT
If you're having a problem logging in, can you share a screenshot of the error message? Also, please share your browser version (IE9, etc) and operating system (WinXP, etc).
- Nov 1, 2012 7:15 pm GMT
Hi jody,
Keep getting this error. Doesn't matter which of the 3 browsers i use. Chrome, firefox or IE. If i reset my password it logs me in ... if i logout thats it until i change it again! i am on like password 3. been a gamspot member for like 10 years.
Windos 7 64bit
newest firefox and chrome....
also when i try to log in and confirm i am human ... the image with the words to type isn't not shown!
User Login - CAPTCHA Required
Login
There have been multiple unsuccessful login attempts from your current IP address or against the account you are attempting to log in to. In order to prove you are a human, please log in again and enter the text below as requested:
- Nov 1, 2012 7:26 pm GMT
[QUOTE="Sw1tched"]
Hi jody,
Keep getting this error. Doesn't matter which of the 3 browsers i use. Chrome, firefox or IE. If i reset my password it logs me in ... if i logout thats it until i change it again! i am on like password 3. been a gamspot member for like 10 years.
Windos 7 64bit
newest firefox and chrome....
also when i try to log in and confirm i am human ... the image with the words to type isn't not shown!
User Login - CAPTCHA Required
Login
There have been multiple unsuccessful login attempts from your current IP address or against the account you are attempting to log in to. In order to prove you are a human, please log in again and enter the text below as requested:
[/QUOTE]
Just had this exact same problem
- Nov 1, 2012 7:39 pm GMT
I tried to log in and was sent to a "too many failed attempts page.
Here.
-
The 'Enter text as shown' is not loading, in any browser. I had to reset my password.
I tried to log in and was sent to a "too many failed attempts page.
Here. [spoiler]
[/spoiler] -
The 'Enter text as shown' is not loading, in any browser. I had to reset my password.
