For those experiencing an issue on viewing their friends list and other social features Microsoft are up on the case and investigating
http://www.dualshockers.com/2014/10/17/xbox-one-friend-list-and-social-features-down-again-for-many-users/
MS twitter is filled with requests on a fix
https://twitter.com/search?f=realtime&q=%40XboxSupport%2F&src=typd
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