Sony and their underhanded renewals

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#1 Posted by Wiiboxstation (387 posts) -

So I check my emails today. I have one of those:

Thank you for your purchase emails from Sony.

This is rather surprising to me since I DIDN'T BUY ANYTHING!

So I see what it is I have been charged for and it's music unlimited. An app I don't even use!

Anybody else had the same thing happen?

#2 Posted by doll94 (1559 posts) -

Did you use it for the 30 day free trial?
Cos if you did, it sets you to auto renewal after that 30 days runs out.
Pretty sure it does mention this though, you have to choose to not auto renew.

#3 Posted by Wiiboxstation (387 posts) -

@doll94:

I guess I would have. I didn't realise that I would have been signed up for an auto renewal based on a free trial. I know they do this with PlayStation plus but that is something you have to subscribe to (even thoughhiding the fact that you have an automatic renewal is bs anyway).

Oh well if I don't get my refund I'm not buying another thing from Sony again and I have every console they ever released.

#4 Edited by edwardecl (2239 posts) -

Anything that requires a credit/debit card to sign up usually has auto renewal unless otherwise stated.

I would call this a learning experiance.

#5 Posted by AmazonAngry (968 posts) -

Anything that requires a credit/debit card to sign up usually has auto renewal unless otherwise stated.

I would call this a leaning experiance."

^

#6 Posted by SolidTy (45930 posts) -

@edwardecl said:

Anything that requires a credit/debit card to sign up usually has auto renewal unless otherwise stated.

I would call this a leaning experiance.

Yeah, I remember the same thing happened to me in for the Xbox and Xbox Live.

You live and learn.

#7 Posted by Wiiboxstation (387 posts) -

@SolidTy:

However surely automatic renewals are not something that you should be given. The customer/buyer should be given the option to make it automatic. Not just putting it there and hoping we don't notice.

I also do read this stuff because I don't trust companies like Microsoft or Sony at all.

#8 Posted by Prawephet (362 posts) -

@wiiboxstation: You are told that you are signed up for auto renewal. You can also turn it off. You're not forced into anything.

As other people said. This is a learning experience for you. Sony likely won't refund your money.

#9 Posted by handssss (1898 posts) -

@edwardecl said:

Anything that requires a credit/debit card to sign up usually has auto renewal unless otherwise stated.

I would call this a leaning experiance.

yeah, I learned this last gen when I finally realized I hadn't ever bought another card for Xbox Live since I initially bought a start up pack with my copy of Halo 2.

#10 Posted by MonsieurX (31680 posts) -

Just your regular spam

#11 Posted by Sword-Demon (7001 posts) -

Auto-renewals on free trials are nothing new; in fact, they're fairly standard for any sort of subscription.

It would be ideal for them to send you an email to confirm whether you wanted to continue after the trial, but you can't really hold it against them for keeping with the standard practice.

#12 Posted by super600 (31092 posts) -

Sorry TC, but you need to have 500 posts to create a thread on SW.