Microsoft fully region-locking Digital games & DLC

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#1 Edited by Locutus_Picard (3975 posts) -

Microsoft Quietly Region-Lock "Xbox One Digital Games And DLC", Error Code 0x87de07d1 Reported

It seems like Microsoft has quietly made Xbox One digital games "Region-Lock", it was activated last month and the firm also deleted game licenses from gamertags. Now as a result of this new restriction, download keys bough abroad will no longer work, Xbox One players will receive error message along with this code: "0x87de07d1".

Many Xbox One are facing this error code as they try to redeem their digital game codes, here are few complaints of official Xbox forum:

"I am getting the error code 0x87de07d1 on my digital download copy of Forza 5. I have also seen in other posts that at least 2 other people have this error on Dead Rising 3. This is a digital copy of the game that has worked fine for several weeks. It is now acting as though I do not own the game. I have tried turning the system on/off, switching profiles etc but nothing is helping. In the xbox store Forza 5 is displaying the option to buy for £49.99, where it would usually say Play, as I do own the game. I also have a digital copy of FIFA 14 which is working fine, and displays 'play' in the xbox store, this shows that I am definitely logged into my xbox live gold account. Originally, I only owned Forza 5 on disc, but later purchased the digital download version. However, I have only ever owned the digital version of FIFA 14, I have never owned a disc version of FIFA 14, so maybe this has something to do with why FIFA works fine but Forza doesn't."

Another user who contacted Microsoft support has this to say: "There's definitely a region lock on digital downloads in place, whether that be DLC or full games."

"I've got a UK account and bought a digital copy of Forza 5 on ebay, redeemed it and then about 10 days later it wouldn't load, just giving me the option to buy it again.

After over an hour with xbox live support, I was told "For the Xbox One, that is correct. Discs are region free, so it should be that the codes are the same. This is the reason why we are having it being investigated further my friend. It could be an issue somewhere along the way of redeeming the codes, and should be fixed surely, we can assure you of that."

They passed me on to the 'Advocacy' team, who eventually told me "I was able to figure out that the reason you could not redeem your PPC was because it was intended for another country. When redeeming your token there are two things that need to match up. The country listed on the account must match the country that you are connecting from and the token needs to be for the same country as well."

The resulting advice being "I suggest going back to the person you purchased the game from and inform them that the code he provided you was set for a region other than the U.K."

I asked for clarification on region locking on digital game downloads and was advised "All Xbox digital content is region specific. Due to many international and cultural laws, not all content is available everywhere. "

When I pushed and asked how it was possible to redeem a code, only for it to be later disabled, I was unbelievably told "I can honestly say that it may have been a fluke"

... a FLUKE! what a joke. I'm now stuck trying to get a refund for a game code I've already redeemed.

So, the 0x87de07d1 error on purchased digital download game is due to region locking and the code being from a different region"

Link

Link.

#2 Posted by k2theswiss (16598 posts) -

shitty i guess

it most likely has to do with some nations laws. look at nintendo entire Europe you can't buy some games or any content based off it's rating at select times because of germany

#3 Posted by cainetao11 (15785 posts) -

Doesn't affect me. I don't go anywhere................................oh god...................help

#4 Posted by charizard1605 (54329 posts) -

... everyone does that. Including, yes, Sony and Nintendo.

#5 Edited by DefconRave (547 posts) -

Steam has the same bullsh*t, I can't buy MGS:Rising or Castlevania because Konami SE Asia branch hold the license and are a bunch of lazy d*cks.

If MGS V is unavailable in my region i'm gonna flip my lid :S

Edit: Actually I can bypass region lock by buying through amazon but Steam periodically checks accounts for region locked games and deletes them so I'll be wasting my cash.

#6 Edited by Locutus_Picard (3975 posts) -

@charizard1605 said:

... everyone does that. Including, yes, Sony and Nintendo.

This is not the same. Currently on ps3/ps4 I can buy games from american/asian psn, while I live in europe. This is a problem for tier 2/3 countries in which XB1 hasn't launched, and have to use other countries' regional Xbox storefront. Like all of Netherlands has to use UK/German the Xbox storefront. For example Killer Instinct is download only and importing games can be a hassle.

This is a big FUCK YOU we haven't launched in your backwater tier 2 country yet. Be patient till octobre 2014 while our bountiful supply of Xbox is clogging up valuable shelf space at american retail.

#7 Edited by charizard1605 (54329 posts) -

@charizard1605 said:

... everyone does that. Including, yes, Sony and Nintendo.

This is not the same. Currently on ps3/ps4 I can buy games from american/asian psn, while I live in europe. This is a problem for tier 2/3 countries in which XB1 hasn't launched, and have to use other countries' regional psn. Like all of Netherlands has to use UK/German psn. Killer Instinct is download only and importing games can be a hassle.

This is a big FUCK YOU we haven't launched in your backwater tier 2 country yet.

Again, this is true for most digital stores. Steam has the exact same bullshit, the App Store and Google Play follow the same model, and Nintendo won't even let you select your region, it is determined based on where you bought your system and then locked permanently. Sony being extra generous in this regard is the deviation, not the convention. I understand it is inconvenient, but again, it is the reality of how digital storefronts function.

#8 Posted by k2theswiss (16598 posts) -

Steam has the same bullsh*t, I can't buy MGS:Rising or Castlevania because Konami SE Asia branch hold the license and are a bunch of lazy d*cks.

If MGS V is unavailable in my region i'm gonna flip my lid :S

Edit: Actually I can bypass region lock by buying through amazon but Steam periodically checks accounts for region locked games and deletes them so I'll be wasting my cash.

thats when you put the middle finger up in the air and head over to pirate bay...

#9 Edited by killatwill15 (845 posts) -

didn't Microsoft was going region free?

I guess they gotta boost game sales some how since nobody is going to buy anymore xbox ones

#10 Posted by charizard1605 (54329 posts) -

didn't Microsoft was going region free?

I guess they gotta boost game sales some how since nobody is going to buy anymore xbox ones

Region free for retail games, which they did.

This is just their digital storefront being region locked, which, again, is true for all digital stores.

#11 Edited by lundy86_4 (42618 posts) -

Not an issue for me.

#12 Edited by DefconRave (547 posts) -

@DefconRave said:

Steam has the same bullsh*t, I can't buy MGS:Rising or Castlevania because Konami SE Asia branch hold the license and are a bunch of lazy d*cks.

If MGS V is unavailable in my region i'm gonna flip my lid :S

Edit: Actually I can bypass region lock by buying through amazon but Steam periodically checks accounts for region locked games and deletes them so I'll be wasting my cash.

thats when you put the middle finger up in the air and head over to pirate bay...

Yeah, I used to be a hardcore pirate but now I feel guilty for pirating stuff, I've turned into a big softie. Damn you Steam and your charms :P

But yeah,F it, gonna torrent MGS V if its not avail.

#13 Posted by charizard1605 (54329 posts) -

shitty i guess

it most likely has to do with some nations laws. look at nintendo entire Europe you can't buy some games or any content based off it's rating at select times because of germany

This is not true anymore, and has not been for over a year

#14 Posted by Locutus_Picard (3975 posts) -

@Locutus_Picard said:

@charizard1605 said:

... everyone does that. Including, yes, Sony and Nintendo.

This is not the same. Currently on ps3/ps4 I can buy games from american/asian psn, while I live in europe. This is a problem for tier 2/3 countries in which XB1 hasn't launched, and have to use other countries' regional Xbox storefront. Like all of Netherlands has to use UK/German the Xbox storefront. For example Killer Instinct is download only and importing games can be a hassle.

This is a big FUCK YOU we haven't launched in your backwater tier 2 country yet. Be patient till octobre 2014 while our bountiful supply of Xbox is clogging up valuable shelf space at american retail.

Again, this is true for most digital stores. Steam has the exact same bullshit, the App Store and Google Play follow the same model, and Nintendo won't even let you select your region, it is determined based on where you bought your system and then locked permanently. Sony being extra generous in this regard is the deviation, not the convention. I understand it is inconvenient, but again, it is the reality of how digital storefronts function.

But why does Microsoft allow region switching and spending money on it...only to revoke ownership of your games? Penello and those chumps specifically said they'd allow use of multiple regions in tier 2 countries.

#15 Edited by killatwill15 (845 posts) -

@killatwill15 said:

didn't Microsoft was going region free?

I guess they gotta boost game sales some how since nobody is going to buy anymore xbox ones

Region free for retail games, which they did.

This is just their digital storefront being region locked, which, again, is true for all digital stores.

so they allowed to people to buy from a region free storefront for months,

only to rob em blind and without so much as a warning,

and not only that expect them to buy the same content again?

like I said they are trying to bolster low sales with these underhanded tactics

#16 Posted by gago-gago (9110 posts) -

Just as long me and my bro can share digital content still is all that matters to me. You can't do that on the PS4, not sure about the Wii-U or PC.

#17 Posted by charizard1605 (54329 posts) -

@charizard1605 said:

@Locutus_Picard said:

@charizard1605 said:

... everyone does that. Including, yes, Sony and Nintendo.

This is not the same. Currently on ps3/ps4 I can buy games from american/asian psn, while I live in europe. This is a problem for tier 2/3 countries in which XB1 hasn't launched, and have to use other countries' regional Xbox storefront. Like all of Netherlands has to use UK/German the Xbox storefront. For example Killer Instinct is download only and importing games can be a hassle.

This is a big FUCK YOU we haven't launched in your backwater tier 2 country yet. Be patient till octobre 2014 while our bountiful supply of Xbox is clogging up valuable shelf space at american retail.

Again, this is true for most digital stores. Steam has the exact same bullshit, the App Store and Google Play follow the same model, and Nintendo won't even let you select your region, it is determined based on where you bought your system and then locked permanently. Sony being extra generous in this regard is the deviation, not the convention. I understand it is inconvenient, but again, it is the reality of how digital storefronts function.

But why does Microsoft allow region switching and spending money on it...only to revoke ownership of your games? Penello and those chumps specifically said they'd allow use of multiple regions in tier 2 countries.

Right, that part I just saw.

That is unbelievable. Nintendo, Apple, Sony, and so on, simply won't let you redeem a code not from your region. If Microsoft is letting you redeem the codes and spend money, then it damn well better let you keep the goods. So I can agree with you on that front at least.

#18 Posted by charizard1605 (54329 posts) -

Just as long me and my bro can share digital content still is all that matters to me. You can't do that on the PS4, not sure about the Wii-U or PC.

You can share digital content on PS4 (much better than on an Xbox, in fact), and on PC. On Nintendo, you can do it as long as it is on the same console (so it is not locked to profiles).

#19 Edited by k2theswiss (16598 posts) -

@k2theswiss said:

@DefconRave said:

Steam has the same bullsh*t, I can't buy MGS:Rising or Castlevania because Konami SE Asia branch hold the license and are a bunch of lazy d*cks.

If MGS V is unavailable in my region i'm gonna flip my lid :S

Edit: Actually I can bypass region lock by buying through amazon but Steam periodically checks accounts for region locked games and deletes them so I'll be wasting my cash.

thats when you put the middle finger up in the air and head over to pirate bay...

Yeah, I used to be a hardcore pirate but now I feel guilty for pirating stuff, I've turned into a big softie. Damn you Steam and your charms :P

But yeah,F it, gonna torrent MGS V if its not avail.

i feel ya,

but stuff like just makes me feel mad and fools don't deserve a penny!

#20 Edited by k2theswiss (16598 posts) -

@k2theswiss said:

shitty i guess

it most likely has to do with some nations laws. look at nintendo entire Europe you can't buy some games or any content based off it's rating at select times because of germany

This is not true anymore, and has not been for over a year

that may be true, but point still remains

#21 Posted by gago-gago (9110 posts) -

@charizard1605: For a second there I got excited but then I read "on the same console" lol. I could share digital content on any Xbox One, two at a time, at the same time with different profiles playing the content on different consoles. That's better for me.

#22 Posted by good_sk8er7 (4320 posts) -

Just as long me and my bro can share digital content still is all that matters to me. You can't do that on the PS4, not sure about the Wii-U or PC.

You actually can do that. My brother and I have shared profiles for years. We play the same game at the same time :)

#23 Edited by gago-gago (9110 posts) -

@good_sk8er7: Nice, which one PS4, PC or Wii-U? Sharing and playing on different systems right? I know I did it with the PS3 but with PS4 you have to sign in one at a time.

#24 Posted by Warlord_Irochi (1257 posts) -

Wow, this affected 1 month ago a small number of people who bough codes FROM EBAY. And now we have a conspiracy ongoing?

Lets remove the bullshit: If you use a legit paying system you can buy from whatever market you want, REDEEMABLE CODES are subject to currency region.
This issue has only happened to people that bough through Ebay. Victims of a Scam I would say

Just use logic: if this were something general the shitstorm would hsve been big because A LOT of people in Europe (where we move freely from one country to another) would have reported this, not a random guy traveling through China (the original poster).

#25 Edited by MlauTheDaft (3001 posts) -

Honestly, if the code has been redeemed, it's disgusting to disable it.

#26 Edited by Mr-Kutaragi (1830 posts) -

wow

#27 Posted by good_sk8er7 (4320 posts) -

@good_sk8er7: Nice, which one PS4, PC or Wii-U? Sharing and playing on different systems right? I know I did it with the PS3 but with PS4 you have to sign in one at a time.

Well I share steam with him. I didn't know you had to sign in one at a time on PS4. :/ That's stupid.

#28 Posted by RedentSC (583 posts) -

Well we all knew the DRM was just brushed under the rug until people had forked out the cash. MS were always gonna bring this back in...... its a shame, it really is but alas!! this is why you don't trust MS

#29 Edited by Salt_The_Fries (8131 posts) -

I live in a tier 3 country and I'm mad.

#30 Posted by jsolidus (124 posts) -

@RedentSC said:

Well we all knew the DRM was just brushed under the rug until people had forked out the cash. MS were always gonna bring this back in...... its a shame, it really is but alas!! this is why you don't trust MS

this is the reason (out of many) I don't game with M$..I knew they would end up re-reversing their policy after most people forgot about the e3 fiasco.

#31 Posted by StormyJoe (4552 posts) -

@Locutus_Picard:

And Sony doesn't? My buddy's PS3 (in China) will not pay EU or Chinese DVDs, Blu-Rays.

#32 Edited by Capitan_Kid (6509 posts) -

Sony remains the last bastion of hope for region free games

#33 Posted by RedentSC (583 posts) -

@Locutus_Picard:

And Sony doesn't? My buddy's PS3 (in China) will not pay EU or Chinese DVDs, Blu-Rays.

Yeah mate until 2 months ago Game Consoles were ILLEGAL in china..... so im surprised he could get anything to work there

#34 Posted by FoxbatAlpha (5882 posts) -

"bought a digital copy on ebay" I didn't know you could do such a crime.

#35 Posted by StormyJoe (4552 posts) -

@RedentSC said:

@StormyJoe said:

@Locutus_Picard:

And Sony doesn't? My buddy's PS3 (in China) will not pay EU or Chinese DVDs, Blu-Rays.

Yeah mate until 2 months ago Game Consoles were ILLEGAL in china..... so im surprised he could get anything to work there

China has no law enforcement of such things. For instance, he was visiting with his wife last week, and we watched the 2nd Hobbit movie on blu-ray - it's still in the theaters. There are even stores that call themselves "Apple Stores" that have no affiliation with Apple, and sell iPhone clones.