GameStop-"Why buy new?"

Good for you, if the salesman kept harassing you with that question so they can earn more monies than you are right to leave and go to a better store.

Mine was last night lol, bought MGRR. The girl over there was kinda cute.

@lostrib: agreed, plus amazon new prices are less than gamestops used prices. Stopped supporting them many years ago.

well he wasnt being smart about it at all. i know when i was working at gamestop i was really asked to push things and upsell everything even though i knew the new game was a lower price. i was actually warned by my manager that if they give me a used box i should sell them used despite the new game was on sale for lower.

that is the culture when you make a living on one type of service. i love bestbuy because they dont have to convince me to purchase a used copy of some game because they make their money in their other departments. only problem is, their used games are actually a bit more expensive than gamestop

amazon is awesome and i love their new games costing really cheap. only problem is that i have to buy in bulk because of the shipping and im not sure if prime is worth the now $100 price tag just to ship.

Like it or not DD and/or DRM for physical copies is coming for future consoles.

The writing's been on the wall for a few years now. Sony bowed down and gave into consumer demand because they really didn't have a choice, while MS really should have stuck to its guns (even though the X1 is admittedly a POS). I have a strong feeling the next console gen will be very different.

I can only imagine how poorly the Xbone would be doing right now had Microsoft stuck to their guns.

I hate GameStop employee when I hear customers ask why they don't have new copies of games, I always hear them claim the games are no longer in production. Which is a blatant lie. They don't stop getting new copies of games because publishers stop producing and distributing them, they stop carrying them to exclusively sell used copies.

Please, do elaborate.

It probably would have got alot more exclusives.

It all depends on the game and how well it sells, then of course after time any store will stop selling a product once it generates little to no revenue.

I've been going to my Gamestop long enough where most of the employees there know my name. lol!! I used to get a lot of free swag from the managers when I worked in the business. Probably because I'd bring back stuff for them from E3, CES and SDCC shows. Only thing I don't really like about GS is their trade in crap and how they accept used games even when they are scratched to hell.

I can not comply, with respect, due to other issues.

However, if this story is even true, that employee is a paid moron. It wouldn't surprise me if it was true, I think every week I witness in RL some truly nonsensical actions performed by employees of various companies while eating lunch, driving, or shopping.

It's a non-stop depressing roller-coaster ride as I notice these events faster and faster as I age.

Maybe the employee is just sticking to Gamestop's overriding creed? Which is to sell used games due to the obscene profit margins on them? Gamestop emphasizes that over everything else, so this story makes sense.

I am not quite sure what you were driving at with the implication in your original post, though- it sounded like you were implying that Gamestop was deliberately trying to prevent the sale of inFamous: Second Son in this situation; judged in conjunction with your comment about 'fanboys' and the comment about 'this was an initiative started for some other reason,' I get the feeling that they were trying to prevent the sale of inFamous: Second Son, a PS4 exclusive, for some reason.

In which case, even putting aside the sheer hilarity and conspiracy-nuttiness of the theory, I much ask... why would they even do that? They get money the same from every new game sale.

If this is not what you were driving towards with your original ppost, my apologies, and you can ignore my question raised in response to said theory.

Just tell them no. It's not really that big of a deal. People these days are really up tight.

That's very doubtful. Every game on the system would also be selling far worse than they are right now.

Because 'used' is sold for $5 less from these turds, what a fking amazing saving heh?

I understand you made an assumption on what I was driving at and no that's not what I meant, but I can't go into that any further as I said already. If I told you a story, it would be just that. A tale on the internet. No proof. It would be trolled and ridiculed and pointless. No point in bothering, and certainly I don't want to reveal anything personal on my end. However, I'll just say that things like this story are not mandated by the company at all in any shape or form. It's basic retail rules. I'll explain:

It's a terrifying prospect to close a store down because you have employees that are actively sending money out the door in hopes they would return. The general assumption of retail is they don't return for that sale, they just go somewhere else that day. You don't let money walk out the door. You have your overall profit/losses to consider, payroll, et cetera. Assuming this employee has been doing this for awhile, he may be cutting into his own paycheck in the form of less hours as sales decline. In fact, the company already had to close down hundreds of stores from their rapid expansion a few years back. Some stores flounder as other GS stores in the very same territory (a few miles down the road) do exceptional. If a GS has the used product on hand, hell yeah they will try and sell it, but if they don't, they the idea is keep the sale but add on anything if possible, or just settle for the sale. This is basic retail to keep your store afloat until the holidays.

However, paid employees should not send people out the door in hopes they will return later. You have to capitalize on the product, any product, while it's hot and people want it. Next week, some other game will be hot. Unfortunately, Gamestop does hire fanboys and idiot kids, which may or may not be related to this blunder. There are many other variables at work as well (employee may hate his boss or job, etc), again though, without more information is all just speculation. There is sadly, inter-store politics some times in play. We could be looking at a borrowed employee from one store doing his best to sabotage a neighboring store, it's really hard to say, but yes that sadly does happen (more than at just GS). Some customers learn to hate one Gamestop only to enjoy another. Gamestop isn't alone in this, and yes, it's strange but it comes down to the in-store experience at retail. The policies are universal, but the execution varies depending on staff. Gamestop would be lucky if that burned consumer just went to another Gamestop. That store would suffer a lost consumer and hundreds of dollars a year per burned consumer but the other Gamestop could do well and capitalize on this event...that's the best case scenario for Gamestop. More likely, people like this find other businesses to shop at.

What I can tell you without speculation is Gamestop would frown on this event. Companies like Best Buy are getting into the used game business, and customer retention is incredibly vital. Keeping that customer loyal means hundreds of dollars a year (potentially thousands depending, per happy customer), not to mention possible future sales per loyal consumer, pre orders, subscriptions, and definitely future used sales on other games. They will sell plenty of used copies of Infamous 3 as well as other games in the future, but if you don't have the product, you sell what you do have and what the consumer wants.

Gamestop also tracks their big releases all year, so this employee is only screwing over his stores ranking on one of the titles.

Pushing a consumer out the door is risking that customer loyalty to another retail business recognizing an opportunity with this disgruntled consumer. You treat them well, they come back. This employee either forgot the basics of retail, didn't know the basics, or is doing something else. The long term effect of actions like these on a grander scale is the store closes and the employee loses his job, only to work perhaps ironically at another retailer that will train him correctly. Who knows, this poor employee may not be the only reckless employee, this store could have a team of idiots. The management team failed this employee not training him retail basics or this employee has his own/different agenda than what Gamestop set out to do.

lol i clicked on the thread when it said 420 views.

Ya buying a game from gamestop is more enjoyable than walmart and you can walk directly into the game section lol faster and you dont need someone to unlock game for you then find a register.

overall buying a game at gamestop is faster than walmart or bestbuy.

You can use gamestop used games are a rental service lol because they will give you full money back in your hand with used game return.

Until the service goes down. You own the license and not the actual game.

That's right...it's all depending on that service.

And he can't sell his Digital Download, he can't loan out his Digital Download to family or friends, or trade his DD game with friends for other games. So much for loving Digital downloads. It's true, some changes are in the works for some issues, but not all, like selling my copy of a DD game it turns out I didn't like that much.

When compared to physical non-DRM retail copies of the same price, DD sucks.

People justify it in extreme ways as seen above, but ultimately it's just convenient to DL copies, it's not better for the consumer.

This is coming from me, a consumer who owns probably nearly 1000 pieces of paid for digital content. Thankfully, I go into a DD purchase with all of this in mind and pay pennies on the dollar. Unfortunately, I see others pay full retail price (despite the money saved on no disk, shipping, case, manual, etc), and companies see this too, which is why they continue to exploit consumers and tie them down to a digital service if they can.

Another example is Capcom, Activision, and others lost the Marvel license back to Disney. They had to pull the digital copies of MvC3, MvC2, Marvel Ultimate Alliance, Deadpool, MvC Origins, and other games along with other Marvel games. If you are DD only customer, that means you can't buy any of those games now, no matter how bad you want to.

The games that made it to retail however, you can track down used when they sell out of the new copies. Just another of the myriad advantages retail physical copies have over digital. Digital may be the future, but from a consumer standpoint, it's not a beneficial future. It only puts more money in the pockets of companies.

About two years ago, I tried to work at gamestop, but before i put in a application, I looked up the reviews for working there. You have to annoy the customer to buy products, or sign up for this or that, its your job. A lot of stores do this, the part that sucks is it pisses off the customer which means they wont shop there and the worker gets cut in hours or the job if he isn't selling enough. I also hear working at gamestop will make you hate video games from numerous sources. I skipped it and any other job that forces you to annoy the customer and will penalize you if you don't sell enough.

Also, I don't bother with gamestop because I never felt like I was getting a good deal. Back in the day, maybe, but now, no..I find better deals online or regular retail. I also never liked the fact that a new game was already opened at gamestop, I wasnt sure if it was really new or used and the used price is no bargain. i expect a used price to be way less than a new copy.

Everything has their downsides.

Someone steal your games, you could break the disc, or you could sell it and regret doing so. At least one of those things has/will happen to everyone.

no shit.

I wouldn't buy DD if it wasn't for price difference.

to each his own.

i guess its also piracy to buy a 20 year old car ?

or how about any thing and everything you buy from garage sells , i mean why go to garage sales if you think buying used games hurt the industry, . what about your used proctor selix coffe maker or your used black and decker drill, huh lets start bitching about everything used if you wanna go there, or that out of production plymouth fury everyone dreams about hahahah

This... I hate this. They have tried to do this so many times to me. Even with games that just released a few days prior. I usually ask them for a sealed copy and if they don't have one I just go buy it somewhere else.

You say no shit, but you also stated your initial reason for loving DD was because, and I quote:

"This is why I love digital downloads.

Also, it's not 'no shit', because I've been here since 2005, and people defend DD all the time without realizing the full ramifications of what DD full priced support entails. People buy full priced DD downloads and some of them here in SW have justified it because "they got deals on Steam in the past, they can spend a few bucks this time around for a DD copy of XYZ". Some people buy DD and don't really realize the differences until later. I see this in teenagers I have met online and in RL all the time. The differences are not a huge issue when mommy and daddy are fronting the costs for many games for some of these people as well. Yes, the price difference for savvy shoppers is a no brainer to me and others, but if you read your above statement I wouldn't say it's 'no shit' would have applied to your original statement. It's only now upon your elaboration that you point out how you really felt about DD.

"I wouldn't buy DD if it wasn't for price difference."

That second response changes your entire point. You loved DD for ownership, but also for good prices. I posted about the limitations of DD ownership as did another user, but at least I know now you only buy DD games due to price differences.

Hmmm....it's a good thing you were quoted by other users or we would have been mislead into believing your first and only post in this thread. I should at this time point out that there are massive price differences found at retail physical copies as well. You can literally pay less than $5-$20 for new copies of RETAIL physical games if over time. DD didn't create price differences. Retail gets a lot of discounts because of overstock, a problem that doesn't happen with DD.

You are right, to each their own. I agree. People can buy what they want. However, you chose to bring up the Digital downloads in a topic about Gamestop new vs. used. You said the reason to love DD was because of ownership.

When you invite discussion, especially a flawed premise as your first statement, be prepared for responses that attempt to point out what is obvious to some, and not so obvious to others.

Digital downloads will always be yours? you sure? I wouldnt be so sure about that...

http://hexus.net/gaming/news/pc/64193-order-war-first-game-erased-steam-user-libraries/

That deserves to linkified.

http://hexus.net/gaming/news/pc/64193-order-war-first-game-erased-steam-user-libraries/

I'll also throw in some quotes from the article.

Order of War: first game erased from all Steam user libraries

"Earlier this year, for the first time, Steam removed a game from user libraries"

"Previously games have disappeared from the Steam Store, no longer available but Order of War: Challenge is apparently the first game to be 'wiped from history' in this way, as if it never existed, or was never purchased."

"...The game was removed from all user libraries. As mentioned in the intro the game's main thrust was of multi-player online combat which required the servers but it also did contain 18 single-player missions."

"The story of the removal of Order of War: Challenge really does bring home the feeling of uncertainty about buying digital goods and ownership. Forbes reminds us that as part of Steam's TOS we consumers don't really own the games but they are leased to us. It is within Valve's rights to remove games"

"Companies want you to respect their property just like it was a TV or a car but on the other hand this kind of removal of your goods would never happen for a fully paid up purchase in the real world."

In the last year I have really boosted my collection of games on Steam, due to some attractive sales and bundles. After reading the Forbes article I'm wondering what would be left in my library, if left untouched, in 10 years time. Would it contain just the DRM free Humble Bundle type games I have?"

----

Thanks for posting Vatusus, because this removal of a Steam game from user's libraries reveals a new precedent with DD games people don't always consider. :)

To be fair, that game had always-online DRM and the servers were shut down, so any disk copy you purchased at the store would not work, either.

Get out of here with this shit.

I hate Gamestop and have not bought anything from them in over year, but I caved and pre-ordered my copy of Second Son from them because it come with 500 Sony Rewards points. If they try to sell me on some other crap one me I will really have to bite my tongue to not say something rude.

To be also be fair, from the article:

"It also did contain 18 single-player missions."

Tabling any discussion about that particular game, the issue was ownership. A user said he loved DD because of ownership. Turns out, Steam can and have removed a DD game from user libraries.

The article said, "...part of Steam's TOS we consumers don't really own the games but they are leased to us...". When discussing DD ownership and a reason to love DD games, this article seemed incredibly relevant.

Not just because this particular game's DRM, but also because of the precedent Steam demonstrated with this removal of 'DD games from users' action. Is it a unique situation? Right now, I'd agree, but it's certainly worrying.

Remember when you could walk into a EB Games store and not have your head hurt from the unorganized mass of video games all thrown over the place, feeling the physical copies of the games before you bought them, and didn't get hounded to get an account/credit. Those were the days, how humanity has fallen.

@MonsieurX:

"Yeah,and if you want the industry to die by not supporting the devs"

Lawl. A herm talking about supporting devs. Give me a break.

@SolidTy: arent herms always going on about calling psn+ a rental service and if you buy from Steam...the game is always yours? Looks like the times they are a changin'.

I don't shop at Gamestop. I worked there about 8 years ago, and all you have to do is work there to understand why not to shop there. I opened up a brand new location, set up everything and all that good stuff. We had one of the big shots from Texas show up to help us open the store and preach the values that Gamestop lives by. He kept emphasizing over and over and over again how they don't give a shit about the customer and the success of the business is entirely reliant on screwing people over. He said that 90% of the revenue generated by Gamestop is from used games, which is obvious considering they buy games for pennies and sell them for a few bucks cheaper than brand new copies. It was just sickening to hear how cutthroat this man was and how little he valued the customers, it was despicable.

Sadly we'll never know.

Like I said we'll see what Sony does with the PS5. MS' intentions are clear and Nintendo is pretty much irrelevant at this point (I hope they come back). I think after this gen is over with the console makers will be at a crossroads they were only mildly at before.

something something store policy.

something something would get fired if didn't say anything.

something something preorder so they can keep job.

this doesn't surprise me at all. If gamestop gave 1 shit about gaming, they wouldn't sell used copies of games.

Why buy new? Cuz for a mere $5 more you know there wasn't a cockroach orgy taking place on your disc at some point.

This is probably the first time I've ever seen such an argument in support of digital downloads.

I regularly buy DVD's from a local resale shop (I know, I know) and 1-2 a year a cockroach will fall out of the case when they're opening them to check the disc.

When that happens I throw away the case and clean the DVD extra good.

I started buying digital only this gen specifically to avoid GS. I mean yeah, at some point I might have to delete games to make room for others, but I'd be in the same situation with retail copies since both are installed fully to the HDD this gen. I'm just not a fan of discs in sometimes tacky cases anymore. Just turn the system on and go right to it. Cuts Gamestop right out of the equation, and still supports the developers. Doesn't hurt that both companies have made swapping to a new system and redownloading your games attached to the profile easy, and convenient.

Besides, I'm always online now. It was great to wake up this morning, press a button to buy Infamous: SS, eat breakfast and browse the forums, and then the game was already ready to start playing while the download finished in the background. No heading out to Gamestop and being harassed by desperate clerks who have to push reserves and used games on me to get more hours. I know why they do it, and I sympathize at least a bit. But they really need to realize that's a sinking ship and move on.

I don't get asked anything except "Are you intereseted in preordering any games right now?"

I just went and got Dark Souls 2 from there. They don't hassle me ever at all.

ya ebgames used to be higher end store and the people werent as much of dumbasses and gamestop/funcoland was a ghetto unorangized mess but they merged together so that explains it.