my hacked account

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twedrossnake

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#1 twedrossnake
Member since 2008 • 189 Posts

someone has got on my ps3 account and changedmy password and even my date of bith ...what should i do?

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chathuranga

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#2 chathuranga
Member since 2003 • 3549 Posts
contact Sony?
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twedrossnake

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#3 twedrossnake
Member since 2008 • 189 Posts

will they reallistically be able to do anything

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chathuranga

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#4 chathuranga
Member since 2003 • 3549 Posts
I have no clue. But can't hurt to try.
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_Pinbot_

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#5 _Pinbot_
Member since 2008 • 1062 Posts

I feel sorry for you, especially now that you may have to contact customer support. It will not be a fun time becuase in 3 calls I have not had a single good experience and have left the phone more angry than I started.

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twedrossnake

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#6 twedrossnake
Member since 2008 • 189 Posts

err.....thanks

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Jakesta7

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#7 Jakesta7
Member since 2007 • 2472 Posts

someone has got on my ps3 account and changedmy password and even my date of bith ...what should i do?

twedrossnake

SOrry bout tht, but anyways, how do u change ur date of birth on the PS3?

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samuraiguns

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#8 samuraiguns
Member since 2005 • 11588 Posts
Call SONY!
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MURDA_B

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#9 MURDA_B
Member since 2008 • 2879 Posts

i will say call sony but they wouldnt be able to do nothing

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blabbyboy

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#10 blabbyboy
Member since 2008 • 2614 Posts
Check your email, it should say something about you changing the date of birth and the password. But i hope you didn't use a fake email. Otherwise you're screwed.
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cdx00

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#11 cdx00
Member since 2006 • 222 Posts

I had my account compromised last February. Sony was very good at refunding the money of the games that were (foolishly) purchashed through PSN. They were also very considerate and fast to aid me with the situation. Give them a call on a week-day and explain your situation. Depending on whether or not the CSR is havinga good or a bad day will reflect upon your service.

Also, don't be a dickhead when explaining your situation. Like the aforementioned, if you call /expected/ resolve, you'll get laughed at. Patience goes a long way.