Could only claim one game?

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Keir21

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#1 Keir21
Member since 2006 • 5918 Posts

After downloading Dead Nation I decided to wait and decide what my second game would be but the option to get my second game is no longer open to me. Anyone else get this issue?

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wooooode

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#2 wooooode
Member since 2002 • 16666 Posts
Same thing happened to me I emailed Sony but they have not gotten back to me yet.
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Keir21

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#3 Keir21
Member since 2006 • 5918 Posts
Glad to hear it's not just a problem on my end. Not so glad you're having the same misfortune as me.
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AmnesiaHaze

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#4 AmnesiaHaze
Member since 2008 • 5685 Posts
Glad to hear it's not just a problem on my end. Not so glad you're having the same misfortune as me.Keir21
have u tried to go through account management ? i wasnt able to dowenload no game going through the store , but when going through account management through the XMB , there was a menu where i could choose both
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danjammer69

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#5 danjammer69
Member since 2004 • 4331 Posts

Yea, same happened to me.

I got to claim 2 PS3 games, but only 1 PSP game.

I know for a fact you can claim up to 4 total. 2PS3 and 2 PSP.

But even getting to claim what I did was buggy as hell. The PSN is still messed up. But that is to be expected.

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rawsavon

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#6 rawsavon
Member since 2004 • 40001 Posts

Yea, same happened to me.

I got to claim 2 PS3 games, but only 1 PSP game.

I know for a fact you can claim up to 4 total. 2PS3 and 2 PSP.

But even getting to claim what I did was buggy as hell. The PSN is still messed up. But that is to be expected.

danjammer69

Same exact situation.

It was b/c I was being impatient. I tried to download on day one (when everyone was as well). That resulted in people getting those error messages. I kept trying (like a dumbass), got to the first PSP game screen, error, decided to wait, went back, psp game 1 choice was gone.

I will give them a week t fix it. If they don't...'meh'...it was only a PSP game

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Atmanix

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#7 Atmanix
Member since 2009 • 6927 Posts

You can go through your account management to download them. I had the same issue happen to me.

From the XMB, go to Account Management > Transaction Details > Services List >

Those might not be the exact names but they should be close enough.

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AmnesiaHaze

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#8 AmnesiaHaze
Member since 2008 • 5685 Posts

You can go through your account management to download them. I had the same issue happen to me.

From the XMB, go to Account Management > Transaction Details > Services List >

Those might not be the exact names but they should be close enough.

Atmanix

thats exactly what i was referring to i just couldnt remember the exact route

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optimis

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#9 optimis
Member since 2004 • 151 Posts

thanks for the help was having a problem getting my games .

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SoAmazingBaby

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#10 SoAmazingBaby
Member since 2009 • 3023 Posts
doesn't sound good
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SuperWheatBoy

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#11 SuperWheatBoy
Member since 2011 • 25 Posts
I had a similar issue, if you go in through Account Management, then Transaction Management, then I think Subscriptions, it lets you download more of them in there.
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Keir21

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#12 Keir21
Member since 2006 • 5918 Posts
I'll try it out now. Thanks guys :-)
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AutoPilotOn

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#13 AutoPilotOn
Member since 2010 • 8655 Posts
I had the same thing happen just do what the others have said. I dont know why but how they set it up has problems. I can see people that don't really know what do do or how to find out the right way to do it getting pretty upset.
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Keir21

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#14 Keir21
Member since 2006 • 5918 Posts
It worked! Thanks guys :-)
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memphisking9

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#15 memphisking9
Member since 2007 • 33 Posts

So....I'm on Playstation Store and I can't find where to pick up the 2 free games. Haha can someone talk me through it???