New store is horrible!

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#1 Posted by The-Apostle (12193 posts) -

Mine just upgraded and I wish there was a way to downgrade. The new Playstation Store is the worst online store I've ever seen.

#2 Posted by flowersjf (2856 posts) -
For some reason I can't navigate through my PS Store. It gives me a connection error message even though my connection is fine since it lets me sign in and play online. Sony needs to learn to leave things alone because the original PS Store was awesome and just fine the way it was.
#3 Posted by The-Apostle (12193 posts) -
For some reason I can't navigate through my PS Store. It gives me a connection error message even though my connection is fine since it lets me sign in and play online. Sony needs to learn to leave things alone because the original PS Store was awesome and just fine the way it was.flowersjf
Yup... If I didn't have a headache already it would've given me one. Plus, Resident Evil 5 appeared to be free for PS+ subscribers but when I went to download it it made me pay. WTF?!
#4 Posted by nobodylive (1880 posts) -
[QUOTE="flowersjf"]For some reason I can't navigate through my PS Store. It gives me a connection error message even though my connection is fine since it lets me sign in and play online. Sony needs to learn to leave things alone because the original PS Store was awesome and just fine the way it was.The-Apostle
Yup... If I didn't have a headache already it would've given me one. Plus, Resident Evil 5 appeared to be free for PS+ subscribers but when I went to download it it made me pay. WTF?!

You ended up paying money? I immediately knew it was gonna charge me after it still said 29.99$ when I selected it.
#5 Posted by volume_three (2142 posts) -

Yep :(

#6 Posted by nobodylive (1880 posts) -
That's a definite screw-up on Sony's end. I downloaded the trial so that I'll just be able to immediately play after I download it and install it. Of course, being able to play after I finish the 60 minutes.
#7 Posted by The-Apostle (12193 posts) -
[QUOTE="The-Apostle"][QUOTE="flowersjf"]For some reason I can't navigate through my PS Store. It gives me a connection error message even though my connection is fine since it lets me sign in and play online. Sony needs to learn to leave things alone because the original PS Store was awesome and just fine the way it was.nobodylive
Yup... If I didn't have a headache already it would've given me one. Plus, Resident Evil 5 appeared to be free for PS+ subscribers but when I went to download it it made me pay. WTF?!

You ended up paying money? I immediately knew it was gonna charge me after it still said 29.99$ when I selected it.

I'm on the phone with them now. They said it's an issue they're aware of, so when I asked for a refund they put me on hold. They came back, took my info and submitted a refund request. :D
#8 Posted by flowersjf (2856 posts) -
[QUOTE="The-Apostle"][QUOTE="nobodylive"][QUOTE="The-Apostle"] Yup... If I didn't have a headache already it would've given me one. Plus, Resident Evil 5 appeared to be free for PS+ subscribers but when I went to download it it made me pay. WTF?!

You ended up paying money? I immediately knew it was gonna charge me after it still said 29.99$ when I selected it.

I'm on the phone with them now. They said it's an issue they're aware of, so when I asked for a refund they put me on hold. They came back, took my info and submitted a refund request. :D

Even though you got your refund, you still shouldn't have gone through all of that stress.
#9 Posted by peace69 (516 posts) -
I don't mind the new store, I didn't think the old one was all that great so not a huge deal for me. I hope they fix the resident evil thing, I was just about to go download it.
#10 Posted by Sokol4ever (6324 posts) -

Mine just upgraded and I wish there was a way to downgrade. The new Playstation Store is the worst online store I've ever seen.

The-Apostle

It's not horrible, all you need to do is spend little time and educate yourself with the new layout. I spent good hour looking into it and in all honesty it works fine.

Each to its own I guess but I don't mind it.

#11 Posted by Newhopes (4657 posts) -

It's even worse than the old store.....

#12 Posted by whiskeystrike (12096 posts) -

I don't care about the design but the store itself seems to move slowly from time to time even though I have an ethernet connection

#13 Posted by peace69 (516 posts) -
I just got error (80710D23) trying to go into it and it froze my ps3 =(
#14 Posted by The-Apostle (12193 posts) -
[QUOTE="flowersjf"][QUOTE="The-Apostle"][QUOTE="nobodylive"] You ended up paying money? I immediately knew it was gonna charge me after it still said 29.99$ when I selected it.

I'm on the phone with them now. They said it's an issue they're aware of, so when I asked for a refund they put me on hold. They came back, took my info and submitted a refund request. :D

Even though you got your refund, you still shouldn't have gone through all of that stress.

The guy said there was no guarantee I'd get the refund. If I don't I call false advertising.
#15 Posted by HardGames420 (233 posts) -

Sony really needs to hire someone who knows what the f*ck is going on, this is really a mess. The old layout was easier to navigate and more user friendly, who's idea was this?? It's absolutely terrible.

#16 Posted by Texas2089 (16464 posts) -
Not particularly fond of it either. I preferred the old layout and it just seems much more cumbersome to do something basic like download a free demo. You have to add it to the cart and then go through like 4-5 more menus before you can get to the download screen. I don't remember having to go through all that before. It also seems to load noticeably slower than before too. Hope this is something they can improve on, but I wish they gave us an option on the new store or old store.
#17 Posted by Nophoria88 (410 posts) -

I think the redesign was one of the best choices they've made. It's very compelling to visit now, everything feels exciting due to the slick background pictures and how they shift. It's like going into a store then seeing games on the shelf - maybe not ones you're going there specifically to purchase and being tempted to pick one up. This will help them profit and that's why it was designed this way. Pictures are worth thousands of words, that's why people generally prefer video reviews - it's more engaging. The search while I thought it odd at first, it's supposed to make it where you never have to choose more than 3 letters to find what you're looking for which has worked so far.

#18 Posted by JustBoomer (188 posts) -

I love the new store design, for me it's a great improvement over the last store.

#19 Posted by ShadowsDemon (9481 posts) -
It's slow and clunky :(
#20 Posted by jordonj (1069 posts) -
I find it hard to find stuff myself and it loads slower...
#21 Posted by MonkeySpot (6070 posts) -

I don't mind it, really. The first time I loaded the new store it took a bit, but now it comes up just as fast as the old one, and I find the layout and print size/ magnification of art to be an improvement. Over-all, I think it's fine. You're just resistant to change (I'm guilty of it too)... Let it soak for a bit.

:)

#22 Posted by biscuits3 (538 posts) -

So far I'm really torn on it. Aesthetically, it is definitely nicer, but I have a few nagging complaints. I miss the old dedicated "PlayStation Plus" section, so I could immediately go to it and see what's new. Also, the new checkout and download system seems like far too many steps, and I miss the (relative) simplicity it had before. Further, the thing is sloooow for me. It takes longer to load and things don't pop up as smoothly as they used to. And, as much as I like the new search system, I wish there was still an option for using the digital keyboard rather than scrolling through letter by letter (that's just a niggling complaint, though). Overall I'm alright with the update, I just wish it was a bit smoother.

#23 Posted by Canvas_Of_Flesh (4052 posts) -
It's another matter of style over substance. I always prefer a clean and easy to navigate interface over one that looks sleek and gorgeous but is cluttered and moves slowly.
#24 Posted by AmazonTreeBoa (16745 posts) -
Yeah is sucks. Way more work for the same results.
#25 Posted by ScreamDream (3953 posts) -

I find it hard to find stuff myself and it loads slower...jordonj
Agree it's slower but it's even slower when trying to read everything on the page. They are not all inline or on the same line so I have look up down, left right bouncing all over the screen trying to read all the titles on the screen.

#26 Posted by jordonj (1069 posts) -
I have had an easier time finding add-ons. Maybe it will be okay after all...
#27 Posted by Venom_Raptor (6958 posts) -

I wouldn't mind if there was a list option for added DLC and demos, instead it's just blaring advertisements. Not a fan, must admit.

#28 Posted by clr84651 (5541 posts) -

The old one was simple to navigate and find things. The new one you have to search through pic after pic that are large. And it loads much slower.

#29 Posted by Rioichi21Cooper (240 posts) -

It's really slow and hard to navigate, I hate it.

#30 Posted by danielfadel (10 posts) -
I disagree. At the start it was hard to find new games, but now it is pretty good
#31 Posted by JustBoomer (188 posts) -

The more I go there and check it out, the better it gets for me.

#32 Posted by svaubel (2600 posts) -

I like how Sony made the new store layout even slower than it was before:roll:

#33 Posted by Killzonage (397 posts) -
I like what they are going for but it will take time for them to polish it up.
#34 Posted by Justforvisit (2660 posts) -

I find it hard to find stuff myself and it loads slower...jordonj


Not to mention when you enter Online Pass Codes or similiar now you have to add the hyphens MANUALLY! o_O

And yeah, I absolutely agree with it's being horrible! The old was way better. At least they should bring back a normal search function.

#35 Posted by ThePerro (3103 posts) -

When I first loaded it up it seemed a lot slower and would give me an error messazge and not load some games within the navigation. I'm sure Sony is working on bug fixes for it.

#36 Posted by GamespotSux_IKR (63 posts) -

Haha,,yea, I don't feel like checking to see whats new anymore~

#37 Posted by -ArchAngeL-777- (3786 posts) -

The new PS Store is awful. Its difficult to find all the new releases without ending up in a screen full of every unsorted possibility on the store. Then I went to the Vita channel and they dont appear to have a screen for just Vita games. The All Vita Games selection shows you Vita games plus every PSP, PS1, and Mini compatible with the Vita. I just want to see the Vita specific releases and couldnt figure it out haha.

The best way to navigate is to do a specific search for the item you want. That doesnt help though when just generically looking for new releases.

#38 Posted by DJ_Lae (42748 posts) -
I like the look of it. It is, however, less than functional. It's much slower than the old store and there seem to be twice as many button presses required to buy/PS+ something.
#39 Posted by ristactionjakso (6115 posts) -

I totally agree.

#40 Posted by clr84651 (5541 posts) -

ANOTHER EXAMPLE OF FIXING SOMETHING THAT WASN'T BROKE. AND THE RESULT IS NOW IT IS WORSE!

#41 Posted by clr84651 (5541 posts) -

Why did Sony think people needed to see pics the size of playing cards scattered across the TV screen? And the time the store takes to load when you start it up is another issue. They tried to make it fancier and instead made it more encumber-some/difficultto use.

#42 Posted by Novotine (1199 posts) -
am I the only one who likes the new interface?
#43 Posted by grand17 (2079 posts) -
the new store is so slow and hard to navigate. i hate it. i wonder how many hours ive wasted on sony loading screens
#44 Posted by GT_33 (75 posts) -

New store is a POS - What is Sony thinking these days?

This combined with the horrible PS Vita support, the non-advertising of their exclusives, and no price decrease on the Super Slim makes me wonder what the h3ll is going on there...

Sony's digging its own grave

#45 Posted by Denji (12757 posts) -

Navigating through the store is more of a chore with the new one. The search wants to find every other title aside from the one I'm looking for. I was fine with "browse by letter".

#46 Posted by Blazed (2356 posts) -
the new store is so slow and hard to navigate. i hate it. i wonder how many hours ive wasted on sony loading screensgrand17
lmao I know right.
#47 Posted by Darkeroid2212 (293 posts) -

I like it.

#48 Posted by z4twenny (4898 posts) -

ok so mines not the only one thats slow. i've got a pretty good internet connection and it still takes a minute, it reminds me of back in the day old school dsl / high speed dial up where the web page would pop up then a second or 2 later the pictures and text etc would start filling in.

#49 Posted by Justforvisit (2660 posts) -

am I the only one who likes the new interface? Novotine


What the txt of this meme again? You're one among 6 billion people on the world. NO you're NOT the...

...though, wait a sec...in THIS case you MIGHT very well BE the only one O.O

#50 Posted by TheTenth10 (3061 posts) -

works right for me, very glad you can choose a game or demo and go back to the main menu without waiting 20 seconds for nothing like before ; have just downloaded a demo so I haven't tried everything yet

ah and another nice thing is you can put more than one thing in your basket - having to buy things one by one was a pain