my ps3 keeps disconnecting from psn what should i tell my isp?

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#1 Posted by d_ano (2518 posts) -

i have this problem for 4 days and no 1 knows whats wrong or how to fix it so im going to ring my isp in the morning and see what the poroblem could be. what should i sya to them?

i cant ring up and say my ps3 wont connect to ps nbecause they wont know what to say since they mainly support pc internet. how should i word it so they may be able to help me

#2 Posted by stuartcee (12846 posts) -
do you have media sharing turned off? if not turn it off and see what happens.
#3 Posted by HoodCheese (553 posts) -

do you have media sharing turned off? if not turn it off and see what happens.stuartcee

media share? sorry im a noob at the electronic stuff. Where can i turn it off because my internet has been doing it lately.

#4 Posted by LtColJaxson (3234 posts) -

[QUOTE="stuartcee"]do you have media sharing turned off? if not turn it off and see what happens.HoodCheese

media share? sorry im a noob at the electronic stuff. Where can i turn it off because my internet has been doing it lately.

It's somewhere in your PS3's system settings. Just look through the settings having to do with network - then Disable Media Sharing.

#5 Posted by stuartcee (12846 posts) -
Yeah like he said. Its in the network settings on the PS3.
#6 Posted by d_ano (2518 posts) -

come on guys how come is that whenever someone has a problem with the ps3 media sharing is blamed??

i have had that setting off for months because it caused problems with 900 other ps3 problems.

any chance someone could answer my question?

#7 Posted by stuartcee (12846 posts) -
We answered your question. That worked for us. What error are you getting? Google your error. Thats what I did to fix mine.
#8 Posted by LtColJaxson (3234 posts) -

come on guys how come is that whenever someone has a problem with the ps3 media sharing is blamed??

i have had that setting off for months because it caused problems with 900 other ps3 problems.

any chance someone could answer my question?

d_ano

Are you connected via a router? Is your router working fine with everything?

Perhaps it is the wall connected the router is sending the signal to...>PS3.

It could be so many problems. Try Cable>Modem>PS3.

#9 Posted by picard3399 (209 posts) -
i had this same problem today and everytime id get kicked from the psn my computer would get kicked from the internet. i disabled media sharing and now its working great.
#10 Posted by d_ano (2518 posts) -

We answered your question. That worked for us. What error are you getting? Google your error. Thats what I did to fix mine.stuartcee

error 80028ed4. i have googled it a few times and have found topics but no solution other than the good old media sharing, seems to be more of a recient problem
#11 Posted by ktkiller626 (312 posts) -
The thing i do is that the router i have goes to the laptop & the ps3. i disable online on the ps3, then the laptop thats connected i go to the network connections and i get the ip dns and other info. i take a screenshot then i disconnect the laptop. i go to the ps3 and i do the whole connection and i manually put the ip dns, and other info. sounds quite long, but its fast now lol.
#12 Posted by kungfuchaos (5643 posts) -
Well I can attest to the fact that if you turn media sharing off, the problem should be fixed. I had that same issue until someone told me to turn of media sharing. No issues since!!!
#13 Posted by starman924 (2 posts) -
go to currys or pc worlds and tell them the problem with it then or go on the internet and tipe in the problem go on this or just go on sony website or somting like that