Steam Issue: This Game Cannot Be Installed

This topic is locked from further discussion.

#1 Posted by Yekk0 (17 posts) -
Someone had this problem with any steam related game? If so, please help me find a solution. I feel I've tried everything and I'm getting frustrated. Thank you in advance
#2 Posted by paullywog (14149 posts) -
is there enough room on your hard drive?
#3 Posted by tony2077ca (5242 posts) -

more info please

#4 Posted by Yekk0 (17 posts) -

more info please

tony2077ca
K, Well, There is over 40 gb free disk space on the hard drive, and the game I am trying to install is Empire Total War. I'm using Windows Vista and my connection is more than potent. I did download the demo when it was released and played it to great satisfaction, but now that I've bought the full version boxed set it doesn't install nor download. Just keep popping up "This Game Cannot Be Installed" and I should be able to, my system does more than meet the requirements.
#5 Posted by BubbyJello (2750 posts) -

You bought the retail verson?

#6 Posted by tony2077ca (5242 posts) -

hmm did you try getting rid of the demo? restarting? try using steam?

#7 Posted by Yekk0 (17 posts) -

hmm did you try getting rid of the demo? restarting? try using steam?

tony2077ca
The demo is well rid off, I also tried restarting a bunch of times, Even tried reinstalling steam a few times, but I keep comming up empty handed :( And yes Bubby, I have the Retail Version :)
#8 Posted by tony2077ca (5242 posts) -
[QUOTE="tony2077ca"]

hmm did you try getting rid of the demo? restarting? try using steam?

Yekk0
The demo is well rid off, I also tried restarting a bunch of times, Even tried reinstalling steam a few times, but I keep comming up empty handed :( And yes Bubby, I have the Retail Version :)

hmm try defraging other then that idk
#9 Posted by Papitar (2377 posts) -

Print screen please.

#10 Posted by tony2077ca (5242 posts) -

did you try using the code in steam without the disc in

#11 Posted by Yekk0 (17 posts) -

did you try using the code in steam without the disc in

tony2077ca
Yeah, It just says "Steam is now downloading Empire: Total War. You can check "My games" to follow the progress. But there is no progress, It never even starts, actually, it never even appears!! It's not like it's stuck on 0% or anything, but IT NEVER APPEARS, no matter what I do. Steam is a bit weird isn't it?
#12 Posted by tony2077ca (5242 posts) -
[QUOTE="tony2077ca"]

did you try using the code in steam without the disc in

Yekk0
Yeah, It just says "Steam is now downloading Empire: Total War. You can check "My games" to follow the progress. But there is no progress, It never even starts, actually, it never even appears!! It's not like it's stuck on 0% or anything, but IT NEVER APPEARS, no matter what I do. Steam is a bit weird isn't it?

i'd like to help more but i'm here and your where ever you are
#13 Posted by Shadowhawk000 (3453 posts) -
Hmm..Tried looking on the official steam support page?
#14 Posted by desdope (2 posts) -
Hi YekkO, I experienced the same issue. When I purchased the game I received an extra slip with a code for "extra goodies" (no idea what they should be, afaik I purchased the "normal" version, so no extra units or whatever). Anyway, I used that code, it got accepted and the game registered on my Steam account. But I ended up at the infamous "The game cannot be installed" message every bloody single time I attempted to install the game. I tried everything short of setting up my PC anew including un-installing and re-installing Steam. Then I realised there is another code printed on the back of the manual (different from the slip). I tried that and am currently installing the game! I am somewhat annoyed that Steam doesn't tell you about that and only shoots the "This game cannot be installed" message at you without any further info. The code is a valid one as it gets accepted yet Steam will not allow you to install the game with it. How annoying. Anyway, use the code printed on the back of the manual - I will keep my fingers crossed for you.
#15 Posted by MrUnSavory1 (777 posts) -

Here is a novel idea.........Contacting the makers of what ever software you are having problems with. It will probably get you an answer faster then posting it on a random forum where all you will get are a bunch of people guessing.

#16 Posted by desdope (2 posts) -
If only. Believe me, I have contacted support starting from Steam over CA and Sega, so far no response (other than one generic "uninstall Steam, re-install and try again" and if that fails "install windows fresh, then install Steam and insert your DVD"). Support unfortunately only is called so due to sentimental reasons I assume.
#17 Edited by GBabyExperience (6 posts) -

I have a solution to this issue:

Once in Steam click on the Ghosts banner. Go to the Store Page of COD:GHOSTS. It will say, highlighted green, that you have the game and there's a PLAY NOW option. Click that and start downloading for a second. Stop your download. Insert your Disc One. Click REINSTALL.

I hope this helps everyone.

See you in game.

#18 Edited by w101010w (7 posts) -

Try running steam as admin. It may not have the privileged of writing to your hard drive. Also try switching download servers.

#19 Edited by kraken2109 (12950 posts) -

NECRO THREAD FROM 4 YEARS AGO