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GeryGo

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#1 GeryGo  Moderator
Member since 2006 • 12803 Posts

Hi, I've encountered a problem using my headset, it's Razer Megalodon, I'm using ASUS H81M-A mobo and I get "USB device is not recognized" everytime.

I've tried to plug it to front and rear USB hubs and even into USB3 ones and still nothing.

I've updated mobo and everything; It worked just fine on my last PC and it still working fine on other computers at home. I wonder what's the problem.

Any ideas?

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lostrib

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#2 lostrib
Member since 2009 • 49999 Posts

do those ports work with other USB devices?

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GeryGo

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#3 GeryGo  Moderator
Member since 2006 • 12803 Posts

Yes, I've got my flashdrive working and my Xbox 360 Wireless controller plugged in and working as well on all USB ports.

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lostrib

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#4 lostrib
Member since 2009 • 49999 Posts

does it need drivers/software to be installed?

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GeryGo

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#5 GeryGo  Moderator
Member since 2006 • 12803 Posts

nope, it's plug and play and the firmware inside of it is already updated so...

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lostrib

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#6 lostrib
Member since 2009 • 49999 Posts

@PredatorRules said:

nope, it's plug and play and the firmware inside of it is already updated so...

hmmm, don't know then. Contact razer?

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GeryGo

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#7 GeryGo  Moderator
Member since 2006 • 12803 Posts

Yeah I think I should; I'm so close giving up and just buy myself new Headphones + Mic

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kraken2109

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#8 kraken2109
Member since 2009 • 13271 Posts

Razer aren't exactly famous for build quality.