New CPU keeps overheating.

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Joe77

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#1 Joe77
Member since 2003 • 646 Posts

I just upgraded from an Athlon 2 250 3ghz dual core CPU to a Phenom 2 965 black edition 3.4 ghz quad core CPU. I put thermal paste on it but the computer keeps turning off after about 10 minutes.

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#2 deactivated-6127ced9bcba0
Member since 2006 • 31700 Posts

Make sure that the CPU heatsink/fan is properly mounted.

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#3 Joe77
Member since 2003 • 646 Posts

The heatsink/fan is properly connected.

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EducatingU_PCMR

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#4 EducatingU_PCMR
Member since 2013 • 1581 Posts

And how do you know that's the cause?

PIIs should be below 62C

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#5  Edited By Joe77
Member since 2003 • 646 Posts

What do you mean? My CPU gets up to about 85C then the computer turns off.

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#6  Edited By MlauTheDaft
Member since 2011 • 5189 Posts

Reseat the heatsink and apply less thermal paste, check out a couple of YT vids; it's possible that you're using way too much. Make sure the fan is running.

Other things to note:

Possible BIOS update.

The cooler is simply insufficient.

PSU? 85C should'nt downright shut down the computer, I think. Unless that's the temp while just doing basic stuff in Windows... Then you have serious heat issues.

Reseat the CPU, just because.

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#7  Edited By 04dcarraher
Member since 2004 • 23832 Posts

Redo the thermal paste too much and not enough will cause the same issue. reseat the heatsink and make sure the fan is plugged in and working as well. Also are you using the heatsink that came with the Phenom or the one from the Athlon? using the the one from the Athlon would be the issue as well the Phenom 2's above 3ghz use the heatsinks with copper base and heat pipes.

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#8  Edited By killerbasa
Member since 2005 • 860 Posts

My Phenom II X4 955 BE is running 30C idle and ~42C at load. That is with a Xigmatek Rifle 92 cooler. Currently it is at stock, I need to re-overclock it but I don't remember my temps above 50C when it was.

What do you have for a heatsink? I would remove it and reapply paste. I like Arctic Silver 5. I use either the "X" method or the simple rice-sized dot in the middle. I've had this CPU for 5 years with no issue other than testing out unstable clocks.

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#9  Edited By Installing
Member since 2010 • 678 Posts

I have a similar Phenom CPU and only got good temps with a large case, twin fan heatpipe cooler and good quality paste.

I'm idling now at 29 deggres, but that will sure go up in summer however (more to like 35-37.)

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#10 Joe77
Member since 2003 • 646 Posts

I've reseated the cpu and heatsink. I am using the cooler from the Athlon. But would this cause it to shut down that quickly, (in 10 minutes)?

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#11  Edited By Joe77
Member since 2003 • 646 Posts

I think I've used the right amount of thermal paste, I watched a video to learn how to do it.

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#12  Edited By 04dcarraher
Member since 2004 • 23832 Posts

@Joe77 said:

I've reseated the cpu and heatsink. I am using the cooler from the Athlon. But would this cause it to shut down that quickly, (in 10 minutes)?

Yes it can , you can see the cooling difference between the stock heatsinks. Your going from a 65w TDP cpu to 125w TDP cpu.

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#13  Edited By xantufrog  Moderator
Member since 2013 • 17875 Posts

I am running a 965BE.

The Athlon cooler was never made to handle a Phenom II 965BE. In fact, I ditched the stock Phenom II cooler that came with the chip within a few days - even it it did an extremely poor job keeping it cool. Fan was constantly roaring trying to keep it cool. Mind you, I never hit anywhere near 85... but it was very hot, even at idle, with the stock cooler.

I bought a low-cost Coolermaster tower fan (Hyper 212 Evo) and it idles at about 31-4 in my poorly ventilated case and never gets hot at all. 100% worth it; I see no option here - you can't use the Athlon cooler, and I recommend you skip ordering an OEM-style as well as it is just not a good cooler and insufficient for that chip. Pick up something decent but affordable like the Hyper 212 since you have to shell out for a new cooler anyway. Buy some Arctic Silver thermal compound and don't over-do it - a tiny bit (per instructions) evenly spread over is sufficient. It won't cool properly if you use too much.

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#14 Joe77
Member since 2003 • 646 Posts

Thanks for the replies, I did use arctic silver thermal paste, I just bought a stock 965 black edition cooler from ebay.

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#15 xantufrog  Moderator
Member since 2013 • 17875 Posts

@Joe77 said:

Thanks for the replies, I did use arctic silver thermal paste, I just bought a stock 965 black edition cooler from ebay.

Let us know how it goes - presumably it's designed to be "good enough", but mine got pretty darn toasty with the stock cooler

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#16 04dcarraher
Member since 2004 • 23832 Posts

@xantufrog said:

@Joe77 said:

Thanks for the replies, I did use arctic silver thermal paste, I just bought a stock 965 black edition cooler from ebay.

Let us know how it goes - presumably it's designed to be "good enough", but mine got pretty darn toasty with the stock cooler

My Phenom 2 X4 955 runs cool with its stock heatsink, keeps it at 55C with full load. However its in a well ventilated case.

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#17 Joe77
Member since 2003 • 646 Posts

I got the new heatsink and fan today. I tried to take out my old heatsink and fan but it was stuck to the processor. I probably used a bit too much thermal paste, I did separate them. Now about 4 or 5 pins of the CPU are bent. How can I fix them?

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#18  Edited By 04dcarraher
Member since 2004 • 23832 Posts

@Joe77: Remember to wiggle and jiggle the heatsink to break the thermal compound seal to remove the heatsink.

Just bend them back straight with a thin bladed knife, or flat head screwdriver or you can use a mechanical pencil(without the lead) like .7mm sized, and use that to bend back the pins.

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#19 Joe77
Member since 2003 • 646 Posts

@04dcarraher: Thanks for the reply. I've just bought a 0.7mm mechanical pencil from ebay. I've got one more question, how do you get the thermal paste off the CPU? The heatsink and fan I bought has already got thermal paste on it.

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#20  Edited By 04dcarraher
Member since 2004 • 23832 Posts

@Joe77:

You can use cotton swabs and rubbing alcohol make sure its beyond 70% alcohol by volume

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#21 topgunmv
Member since 2003 • 10880 Posts

@Joe77 said:

@04dcarraher: Thanks for the reply. I've just bought a 0.7mm mechanical pencil from ebay. I've got one more question, how do you get the thermal paste off the CPU? The heatsink and fan I bought has already got thermal paste on it.

Denatured alcohol works pretty good.

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#22 Joe77
Member since 2003 • 646 Posts

Thanks for the replies, I bought rubbing alcohol.

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#23 kraken2109
Member since 2009 • 13271 Posts

I found the stock 955 cooler to be crap, mine hit 60 at load in an Antec 900 case. With the CM212+ it maxed out at 45.

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#24 04dcarraher
Member since 2004 • 23832 Posts

@kraken2109 said:

I found the stock 955 cooler to be crap, mine hit 60 at load in an Antec 900 case. With the CM212+ it maxed out at 45.

As long as it kept it below 62C it was ok. But with my stock cooler on 955 kept it below 55C.

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#25  Edited By xantufrog  Moderator
Member since 2013 • 17875 Posts

Yeah my 965BE easily hit (if memory serves, even exceeded) 60 under load too with the stock cooler. Now with the 212 it never gets anywhere near those temps at all

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#26  Edited By KHAndAnime
Member since 2009 • 17565 Posts

Good luck with the pins. I bent some in the past, bending it back did absolutely nothing for me.

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#27  Edited By kitty  Moderator
Member since 2006 • 115430 Posts

@xantufrog said:

Yeah my 965BE easily hit (if memory serves, even exceeded) 60 under load too with the stock cooler. Now with the 212 it never gets anywhere near those temps at all

Stock cooler was bad, I'd reach 55c sometimes. 62c is the max, I don't want to be near that with the cpu at stock. With my 212 EVO and a OC to 4.00ghz, I'd peak around 42c when gaming. Even with prime95 going, the max was 47c.

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#28 Joe77
Member since 2003 • 646 Posts

I'm worried that the pins might break if I try to bend them back, one pin in particular which is quite badly bent, is there much chance of this happening and what is the best way to bend them back, I can't use the mechanical pencil on the pin that is badly bent, it's more than 45 degrees.

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#29  Edited By Englandfc1966
Member since 2005 • 2217 Posts

It's really easy to straighten the pins back to how they were previously, just get a needle and a magnifying glass and be very careful.

If you can straighten the pin back to how it was prior it will be as good as new.

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#30 xantufrog  Moderator
Member since 2013 • 17875 Posts

@kitty said:
@xantufrog said:

Yeah my 965BE easily hit (if memory serves, even exceeded) 60 under load too with the stock cooler. Now with the 212 it never gets anywhere near those temps at all

Stock cooler was bad, I'd reach 55c sometimes. 62c is the max, I don't want to be near that with the cpu at stock. With my 212 EVO and a OC to 4.00ghz, I'd peak around 42c when gaming. Even with prime95 going, the max was 47c.

I agree, it's night-and-day between the 212 Evo and the stock with that chip

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#31  Edited By xantufrog  Moderator
Member since 2013 • 17875 Posts

@Englandfc1966 said:

It's really easy to straighten the pins back to how they were previously, just get a needle and a magnifying glass and be very careful.

If you can straighten the pin back to how it was prior it will be as good as new.

^ this. Just to elaborate - set the chip down on a clean flat surface so the pins face up, slip a needle under the bent pin, and gently twist or lift it up. It is very unlikely it will break - it bent that easily because it is malleable to begin with. If you want, you can switch to the mechanical pencil method once you have it tipped upwards enough