Having problems searching the web

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kuwabubi

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#1 kuwabubi
Member since 2013 • 37 Posts

My laptop shows that I'm connected to wifi, and when ever I plug my ethernet cable, it shows no problems.

But the thing is when ever I try to search the web or log on to steam online it says I'm not connected.

Can anyone please help me with this problem.

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Arthas045

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#2  Edited By Arthas045
Member since 2005 • 5800 Posts

Try something like a ping test to see if you are making it out anywhere. Also make sure proxy isn't enabled through a browser mainly IE. Lastly, try to hard connect your computer bypassing your router.

Hope you get it going.

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FelipeInside

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#3 FelipeInside
Member since 2003 • 28548 Posts

@kuwabubi said:

My laptop shows that I'm connected to wifi, and when ever I plug my ethernet cable, it shows no problems.

But the thing is when ever I try to search the web or log on to steam online it says I'm not connected.

Can anyone please help me with this problem.

Just to clarify, it says not connected with BOTH WifI or Ethernet Cable?