3ds gyroscope problems

Ok so I just got a new 3ds xl and I am having some gyroscope problems I have only tested tis on luigis mansion but when looking through a wall the gyroscope sometimes works, then forces the screen to the left, then just stops working and when I tried to recalibrate the gyro it froze my 3ds can anyone please help me.

Sorry haven't heard of this problem. You probably need to contact Nintendo customer support to get it fixed. Or try to google around.