3DS update freeze, system settings black screen

#1 Posted by ayshia88 (6 posts) -

i havnt updated my nintendo 3ds for a very long time. just bought pokemon X today and it repuired me to download system update which always freezes near half way. Restarting the console doesnt help, and infact im sure i dont even have wifi connected, however it always starts to update and stops at about half way. i tried opening system settings to check my update version and internet connection. however that leads to a black screen. I've looked around online and unfortunately the L+R+A+Up dpad while powering up the console also leads me to a black screen. So.... anyone know how i fix this so i can get the game playing?

#2 Posted by trugs26 (5578 posts) -

Haven't seen this, and the fact that you've already Googled around, I'd just suggest ringing their customer support on this one.