Post Your Gamestop or EB Experiences Here!

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CrossFire245

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#1 CrossFire245
Member since 2007 • 1085 Posts

I want to hear some stories about things you heard or saw at gametstop.It can be about lazy employees, annoying customers or w/e.

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LikeHaterade

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#2 LikeHaterade
Member since 2007 • 10645 Posts
I heard someone getting yelled at in the back room one time. Haha. Kinda felt sorry for him. It was also kind of funny.
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yodariquo

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#3 yodariquo
Member since 2005 • 6631 Posts
(EB) I wasn't able to buy the Street Fighter Anniversary Collection when I brought it to the desk because they couldn't find the disc.
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zoradude

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#4 zoradude
Member since 2004 • 1073 Posts
Very annoying talkative woman working at one I went to, in fact after I got out of there one of my friends said she was annoying haha. Have not seen here there since....
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Vis-a-Vis

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#5 Vis-a-Vis
Member since 2006 • 1977 Posts
I don't have anything but good stories about my EB, friendly staff, most of them play games, they go the extra mile for me, talkative, one time the lady sold me RE:Wii even though it was put aside for some kid (He didnt show up in time to get it though) so I can't say anything bad about my EB...
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CrossFire245

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#6 CrossFire245
Member since 2007 • 1085 Posts
Ya, EB stories are practically gamestop.
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glacies_diaboli

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#7 glacies_diaboli
Member since 2004 • 4651 Posts

They give me pre-orders set aside for themselves when they run out. They give me freebies whenever they have extras. The manager gave me a free subscription + the EDGE card upgrade once way back. They let me test out the opened copies in the store consoles so I have an idea of what I'm buying.

All this talk about EB people being asses does not apply to the store near me. Well, maybe it does now, I haven't bought a game in some time and when I came back there are new people working there. They seemed okay just not as nice as the ones before.

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agile235

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#8 agile235
Member since 2007 • 123 Posts
Gamestop - I was in to get Orange Box and there was a woman in front of me. She was one of those white trash girls who think their hot ****, greasy, overweight, shirt too small, pants too short, and a tramp stamp. This woman didn't know the difference between PS2 and PS3... or the difference xbox and xbox360... oh yeah and the difference PS3 and xbox360. The manager then attempted to explain it all to her... 15 minutes later she stormed out of the store without buying anything.
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strayzilla

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#9 strayzilla
Member since 2004 • 560 Posts

I watched some guy lose it on the staff and damn near get escorted out by mall security last week.

Apparently the guy had brought in a bunch of games and paid 20 bucks and got the Transformers game the day before. He wanted a FPS and *allegedly* the clerk told the guy Transformers was a FPS as opposed to the 3rd person game it is. Really I don't know how he could believe that because you can just look at the box and see your char on screen..... Anyways, the customer was demanding his money back, and the clerk had offered him whatever the game was worth on a buy back in store credit, but the customer wasn't having any of that. He kept going "Seriously dude... You told me this was a FPS. And I either want my money back, or my games and my 20 back". The clerk kept saying over and over that wasn't store policy, and he could have store credit if thats what he wanted. The customer kept going "Seriously, Dude. Give me my money or games". That exchange went on back and forth for about 10 min, until the customer just got ultra irate and then said "If you don't give me my money or money and games, somethings going to happen. The clerk said "Oh so know you're threatening me?" and the customer replied "No threats, somethings just gonna happen.". So the clerk grabbed the phone to call security and the guy booked off.

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CrossFire245

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#10 CrossFire245
Member since 2007 • 1085 Posts

I watched some guy lose it on the staff and damn near get escorted out by mall security last week.

Apparently the guy had brought in a bunch of games and paid 20 bucks and got the Transformers game the day before. He wanted a FPS and *allegedly* the clerk told the guy Transformers was a FPS as opposed to the 3rd person game it is. Really I don't know how he could believe that because you can just look at the box and see your char on screen..... Anyways, the customer was demanding his money back, and the clerk had offered him whatever the game was worth on a buy back in store credit, but the customer wasn't having any of that. He kept going "Seriously dude... You told me this was a FPS. And I either want my money back, or my games and my 20 back". The clerk kept saying over and over that wasn't store policy, and he could have store credit if thats what he wanted. The customer kept going "Seriously, Dude. Give me my money or games". That exchange went on back and forth for about 10 min, until the customer just got ultra irate and then said "If you don't give me my money or money and games, somethings going to happen. The clerk said "Oh so know you're threatening me?" and the customer replied "No threats, somethings just gonna happen.". So the clerk grabbed the phone to call security and the guy booked off.

strayzilla

Wow...that's intense.

The customer is kind of a moron. He can just look at the back of the case...there's bound to be a pic on what it looks like.

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cos_vanquish

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#11 cos_vanquish
Member since 2007 • 1143 Posts

I watched some guy lose it on the staff and damn near get escorted out by mall security last week.

Apparently the guy had brought in a bunch of games and paid 20 bucks and got the Transformers game the day before. He wanted a FPS and *allegedly* the clerk told the guy Transformers was a FPS as opposed to the 3rd person game it is. Really I don't know how he could believe that because you can just look at the box and see your char on screen..... Anyways, the customer was demanding his money back, and the clerk had offered him whatever the game was worth on a buy back in store credit, but the customer wasn't having any of that. He kept going "Seriously dude... You told me this was a FPS. And I either want my money back, or my games and my 20 back". The clerk kept saying over and over that wasn't store policy, and he could have store credit if thats what he wanted. The customer kept going "Seriously, Dude. Give me my money or games". That exchange went on back and forth for about 10 min, until the customer just got ultra irate and then said "If you don't give me my money or money and games, somethings going to happen. The clerk said "Oh so know you're threatening me?" and the customer replied "No threats, somethings just gonna happen.". So the clerk grabbed the phone to call security and the guy booked off.

strayzilla

If it wasn't for PC he could have given the guy his money back. Games can be returned within 14 day of purchase (if used) and 7 days of purchase(if new) for a full refund. And the people that work at these stores should have general knowledge of the games they offer. If the guy didn't have the common sense to look at the case and tell it was a 3rd person shooter, the clerk definately should have known that it wasn't an FPS, so he is also to blame for not having general knowledge of games when working at a gaming store.

I myself have nothing but great experiences at my Gamestop. I know all the employee's by name and they know me by name. I'm in there one to two times a week checking out games and trying games out on their systems their. We all goof off and I will help them organize games sometimes when I just go in there to chill, if I have nothing else that's going on and help out customer's when they are doing inventory and customers come in so they can continue doing what they were doing.

In return for my friendship with them and my free help I get demo's for free, and used games that I show interest in tossed at me and special deals with my EDGE card (that I got for free), let's just say my EDGE card sometimes malfunctions and gives me more then that 10% discount on games. I also get my choice of posters and cardboard stand ups that they have in the store adn things like that. We have a common bond, we all love games there and we share our interests and have become friends due to our passion for gaming.

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Black_heart420

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#12 Black_heart420
Member since 2007 • 25 Posts

There was this one time when i went into a gamestop after school, and this guy keep eye'ing me like i was gonna jack some stuff,he keep asking me "can i help you?" liketen thousand times,i was like damn leave me alone im just lookin geesh!!!...... then again last week i went into eb store to buy a psp game andthe manager asked if i wanted the subscription and the edgecard,i kept saying no until he said hed give it to me for free...so in the end he gave me a free subscription and a edge card..

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Dr_Brocoli

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#13 Dr_Brocoli
Member since 2007 • 3724 Posts
Rofl, i was visting gamestop in the states and i was carded to buy bioshock since it requires you to be 17 years old. I stood there in shock and said im going back to Canada to buy this :P
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Narroo

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#14 Narroo
Member since 2006 • 2165 Posts

The other day I was at a Gamespot and asked for a used copy of Super Smash Bros Melee.

He couldn't find theirs, and said it was $35.

I said what?! I can get it new at Walmart for $30! And It's so old!

He said thats what I should do. I asked him why it was so expensive, and he explained to me that, for some strange reason, all 1st party nintendo games are expensive, and started pulling out used games, like Mario Party 5, and ridiculosly old games that came out when the gamecube was first released; all $30-40 bucks.-USED.

But the guy was nice at least. Oh well....

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shufu7-11

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#15 shufu7-11
Member since 2006 • 943 Posts
I was just in there this afternoon, and for the first time ever they didn't try to get me to pre-order something. They usually bombard me with all these games that they think I should pre-order, and even after I say no, they still ask me things like, "Why not?" But they didn't so much as even mention a pre-order today. First time this has ever happened. Ever.
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tboacons

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#16 tboacons
Member since 2007 • 28 Posts
i, until just recently, worked at a gamestop and we're hounded by the managers to push subcriptions and reserves. the better those numbers are the better their store looks but we get nothing out of it. it's kind of pointless to pre-order unless it's something major like halo or mgs 4. but the subscription is a great deal just for the mag alone and if you buy used games it does save money.