Video problems - troubleshooting advice please

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deactivated-59913425220eb

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#1  Edited By deactivated-59913425220eb
Member since 2002 • 1772 Posts

This problem started occurring after the new website change. I am having video playback issues. My connection is just fine and the audio never cuts out. With any video I watch on this site about a couple of minutes into a video my video starts to glitch out and stutter for a couple more minutes then sometimes clears up again , like I said the audio is smooth throughout the entire video.

I am running the newest version of Firefox and playing the vid on a 720p television (not a monitor). What's going on? any troubleshooting advice? Does anyone else have this problem?

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harry_james_pot

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#2  Edited By harry_james_pot  Moderator
Member since 2006 • 11414 Posts

Maybe it's something with the flash player? Try updating or reinstalling it. Also, does this happen with other browsers as well?

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#3 deactivated-59913425220eb
Member since 2002 • 1772 Posts

@harry_james_pot: It seems to only happen on Firefox. I tried it on IE and the video ran smooth. I went and reinstalled adobe flash and the video still stutters in Firefox.

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#4 harry_james_pot  Moderator
Member since 2006 • 11414 Posts

@GameGuy642003 said:

@harry_james_pot: It seems to only happen on Firefox. I tried it on IE and the video ran smooth. I went and reinstalled adobe flash and the video still stutters in Firefox.

Hmm.. If you have add-ons installed in Firefox, try disabling them and see what happens.