Hi All-
I manage the development team here at CBS Interactive Games.
Yesterday made a change to GameSpot to enable SSL (Secure Socket Layer) login in order to add a layer of security to login, especially for public networks. That change had 2 problems in it which resulted in users not being able to login to GameSpot (if they were not already logged in).
The two problems were:
1. We have a bit of security that prevents users from hacking others by guessing passwords and forces a CAPTCHA image to be displayed on a number of failed login attempts. This security check misfired and caused many users who did not have failed login attempts to receive the CAPTCHA.
2. The CAPTCHA image itself was not loading outside of our networks. This was a big mistake that we did not pick up during our QA process as we were testing through out networks, and we will adjust our testing procedures going forward to account for this.
Both of these problems have been resolved now (we hope!), but if you are still having login problems please email us at community at gamespot.com and we will investigate.
I'm very sorry for this problem, this was our fault and we will work hard to prevent it from recurring.
-simon
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