@DigitalDame:
Firstly, thank you for responding to our posts on this.
The previous version of the "My Collection" allowed interactive sorting of titles by game name, platform, release date, genre, GameSpot rating/ranking, users owning and users own rating/ranking. Users could additionally add/move games to/from "now playing", collection, watch list, etc. It was a highly intuitive database, something like one might set up on Excel or other spreadsheet style database. Sure it didn't have box art pictures like the "stacks" do but it was functional even with 400+ titles in my collection.
My real issue, and those of many other users, is that stacks did not work on Day 1 and still have major issues and the time and effort of your IT staff presumably is being, in part, being directed at fixing "stacks" whereas one might assume the old system could be re-implemented ... all the data for the "stacks" concept must come from the previous system so it can theoretically be recreated. I am sure some of your team is heavily invested in making the "stacks" work ... but its fairly obvious from forum posts that we don't like the concept and not just because it currently has bugs.
Secondly, many don't like change but it is inevitable. However the upgrade to GameSpot is a window of opportunity to improve the site and if the users/community are important then I for one would like to see some attention payed to your customers concerns and perhaps admitting that on stacks well, ooops, that just doesn't work the users are unhappy but they liked the old system, so let's roll it back. Numerous polls have suggested this but obviously the owner of the concept does not want to let go ... sometimes it's better to let go.
Log in to comment