Do You People Even Care About Your Website? FIX YOUR SITE!

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#1 Posted by Emerald_Warrior (6581 posts) -

SERIOUSLY! This is getting pathetic. Every other click or post I try to make and I see "Bonk!" or "Oops!" after a long load session. It's not just sometimes, either. It's more often than not. And it's getting worse everyday. This has been going on for months and I see absolutely no change. It's as if you guy really don't care about this website it seems. What the heck is the problem?

#2 Posted by CrimsonBrute (23126 posts) -

The website is being updated and moved. Naturally there will be many problems that are associated with a big change like that. Tech support are doing everything they can to fix these problems but it may take a while to get everything working again. We can only ask that you be patient for a while longer.

#3 Posted by super600 (30099 posts) -

The site is being updated.Just be patient.It won't be updated until 2013.

#4 Posted by simonsez112 (22 posts) -

SERIOUSLY! This is getting pathetic. Every other click or post I try to make and I see "Bonk!" or "Oops!" after a long load session. It's not just sometimes, either. It's more often than not. And it's getting worse everyday. This has been going on for months and I see absolutely no change. It's as if you guy really don't care about this website it seems. What the heck is the problem?

Emerald_Warrior

Hello Emerald_Warrior,

I definitely understand your frustration and I do want you to know that we take these problems very seriously here in the engineering group. As others have mentioned, we've recently migrated our site from data center to data center, but that's no excuse for the site not performing.

That said, it would be very helpful for you to help us track these oops & bonk pages down, as we're not seeing many at this point in our measurements of our systems. For example, here is a graph below of the number of Oops & Bonk pages in the past 4 weeks as a % of total traffic served on the site:

Oops pages

This is still far too many of you getting served bad pages (0.10% is one in 1000 pages resulting in an error), but it certainly should not be every other page. If you can provide the page you see this on it would be extremely helpful for us as we fight to eliminate these from the site.

Thanks

-Simon

#6 Posted by Shadowchronicle (25975 posts) -

The site is being updated.Just be patient.It won't be updated until 2013.

super600
I don't think the date has been specified but most likely in 2013 there will be some kind of update.

SERIOUSLY! This is getting pathetic. Every other click or post I try to make and I see "Bonk!" or "Oops!" after a long load session. It's not just sometimes, either. It's more often than not. And it's getting worse everyday. This has been going on for months and I see absolutely no change. It's as if you guy really don't care about this website it seems. What the heck is the problem?

Emerald_Warrior
Like everyone else has said this site is going through changes currently.