Can't Unsubscribe from Newsletters

This glitch has been affecting me for at least a month, probably much longer. I wanted to unsubscribe from the GS newsletters, but when I click "No" on the profile settings and hit "Apply Changes," it simply loads with the options checked back in the "Yes" column again. I ended up changing one of my "No" columns to a "Yes" to see if it worked in the opposite way, but it doesn't and now I can't unsubscribe from that one either!

Any such reason this is happening?

Excuse me please.

I have the same problem too. Can you help me get rid of those newsletters? It fills my inbox and it's really annoying me....

I tried to stop it from the Email control but it switches back to YES. Can you please help me?

Thank you