Can't update profile information

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Jarten

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#1 Jarten
Member since 2009 • 247 Posts

I can't seem to save my updated profile information. It says I need to do something with what is shown below the email notification area but it doesn't look like it's being loaded in all the way and I can't see anything in the pulldown lists. Because of this, it's not letting me save any changes. I checked it in Firefox, Internet Explorer, and in Chrome but it happens in all of them. What should I do?

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NightShade999

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#2  Edited By NightShade999
Member since 2005 • 180 Posts

Same here.

"Please select an Item in the list" ...but there's nothing to select.

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spideyj08

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#3  Edited By spideyj08
Member since 2008 • 25 Posts

Same here!!!!!!! Completely updated my profile, added stuff, and as i progressed down in the form this sort of broken defunct behavior! Drop down list shows nothing, and even the popup that prompts you to fill stuff is not entirely visible!

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jasean79

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#4  Edited By jasean79
Member since 2005 • 2593 Posts

I'm getting the same thing. There's nothing in the drop down to select and it can't be updated without these field values. So annoying.

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game_overdose54

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#5  Edited By game_overdose54
Member since 2006 • 225 Posts

Holy crap, I thought this was just happening to only me! I had to switch from Google Chrome to Internet Explorer to see if it would work and still the same message. Gamespot is always having some sort of issue with people's profiles.

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RobotOpBuddy

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#6 RobotOpBuddy  Moderator
Member since 2004 • 65506 Posts

Happening to me too, though it was working fine before - the entire table-like layout has disappeared alongside most of the drop down options for some reason.

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s_h_a_d_o

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#7  Edited By s_h_a_d_o
Member since 2004 • 1317 Posts

Confirmed.

@robotopbuddy said:

... the entire table-like layout has disappeared alongside most of the drop down options for some reason.

It's a feature.

:P

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spideyj08

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#8 spideyj08
Member since 2008 • 25 Posts

@s_h_a_d_o: huahuahuaa, I thought so! a new addition packaged with the total website upgrade. Gamespot is as immaculate as ever.

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spideyj08

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#9 spideyj08
Member since 2008 • 25 Posts

It has been fixed! I feel complete!

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larkanderson

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#10 larkanderson
Member since 2004 • 2227 Posts

@spideyj08: Yup, we got this fixed last night!

@s_h_a_d_o: Can you try it out now and let me know if you still can't make changes?

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s_h_a_d_o

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#11  Edited By s_h_a_d_o
Member since 2004 • 1317 Posts

@LarkAnderson said:

@spideyj08: Yup, we got this fixed last night!

@s_h_a_d_o: Can you try it out now and let me know if you still can't make changes?

Nope - still unable to save changes (both before and after deleting all site cookies), and constant "500: internal server errors" with many of my profile pages (though the settings layout appears as it should now).

OS/Browser: Kubuntu 12.04_64/Firefox 28.0

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digitaldame

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#12  Edited By digitaldame
Member since 2006 • 5401 Posts

This issue appears to be fixed. If you're still having trouble with this particular issue, please submit a new ticket. Thanks!