Avatar Sync Issues Resolved - INSTRUCTION FOR RESYNC

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digitaldame

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#1 digitaldame
Member since 2006 • 5401 Posts

Update! Is your user avatar not synced with your comments avatar? Does this get your goat? Well put your fears to rest and get ready to reclaim your bodacious bovidae.

To resync your avatar imply do the following:

  1. - Go to your user profile.
  2. - Click “Settings”.
  3. - Scroll down to “Avatar and Backgrounds” and click on the square marked as “Avatar”.
  4. - Upload a new image from your desktop (This is important, the image MUST BE A NEW IMAGE).
  5. - Save these settings.
  6. - Go BACK to your profile.
  7. - Click on “Settings… again”.
  8. - Scroll down to “Avatar and Backgrounds” and click on the square marked as “Avatar”.
  9. - Select your desired image for your profile picture.

If you do the following correctly your avatar should correctly resync to your comments. If you have any issues with these steps or if these steps do not work for you please leave a comment below.

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Starshine_M2A2

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#2  Edited By Starshine_M2A2
Member since 2006 • 5593 Posts

Works.

Push forward with the stacks and game updates now, Synthia.

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SteveTwo

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#3  Edited By SteveTwo
Member since 2003 • 838 Posts

This is probably a seperate problem, but when I click on the square marked Avatar or any of the other image links in settings I get no response. It's been like that for me since the redesign.

Edit: Issue resolved by using Chrome browser to upload images.

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ChristianKiss

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#6  Edited By ChristianKiss
Member since 2005 • 326 Posts

Thanks! Another problem fixed! Now to the stacks... =)

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Bozanimal

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#7 Bozanimal
Member since 2003 • 2500 Posts

@thisBlueDude: I'm having this issue in IE 11 on Windows 7.

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Gelugon_baat

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#8  Edited By Gelugon_baat
Member since 2003 • 24247 Posts

It doesn't seem to be working for me. I think I have just lost the security privileges to update anything about my profile mirror over at LiveFyre through my GameSpot account.

UPDATE: It has been updated. There was a bit of a delay.

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Ahiru-San

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#9  Edited By Ahiru-San
Member since 2006 • 1375 Posts

Not working here.. tried time and time again...

in the step #9 "Select your desired image for your profile picture.", I tried in two different ways, since it's not clear: uploading again from the desktop and selecting from previous uploads. neither way worked.

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foxrock66

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#10 foxrock66
Member since 2010 • 409 Posts

Same issue as Ahiru

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#11  Edited By LMacPunch
Member since 2014 • 25 Posts

Seriously, when is this issue going to be resolved?
It really bothers me!

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Warlord_Irochi

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#12 Warlord_Irochi
Member since 2009 • 4291 Posts

Does not work. And already got tired trying.

Although it's minor I am amazed that this hasn't been sorted after all this time. It really makes the website look a bit cheap...

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Ahiru-San

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#13 Ahiru-San
Member since 2006 • 1375 Posts

yup, the web designer should be fired.

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foxrock66

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#14 foxrock66
Member since 2010 • 409 Posts

Mine seems to have finally changed a few minutes ago. Either someone fixed it or there a heck of a delay

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CyberLips

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#15 CyberLips
Member since 2009 • 1826 Posts

Mine is now synced, thanks. :)

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Blutfahne

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#16  Edited By Blutfahne
Member since 2014 • 276 Posts

Did it work for me? Looks like it works.

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#17  Edited By kill3rdank
Member since 2005 • 35 Posts

So, while I did not see this particular post, I have talked about this issue on this forum before, and I can say that today, out of the blue i decided to re-upload my avatar image and it works! I didn't do anything fancy, just re-uploaded all of the images and it works perfectly. Thanks!

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#18 Warlord_Irochi
Member since 2009 • 4291 Posts

And now it worked... weird lol

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Napajeni

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#19 Napajeni
Member since 2012 • 25 Posts

Ah, now a different issue. As you can see from my avatar, it's not displaying properly. How to "fix" this?

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RobotOpBuddy

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#20  Edited By RobotOpBuddy  Moderator
Member since 2004 • 65506 Posts
@Napajeni said:

Ah, now a different issue. As you can see from my avatar, it's not displaying properly. How to "fix" this?

As the original image is so small (48x48 pixels), it's being upscaled to 80x80pixels for the avatar, causing odd-looking pixelation. The solution would be to upload a larger version of the image to GS, so that the site doesn't have to up-scale it for the avatar.

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Napajeni

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#21  Edited By Napajeni
Member since 2012 • 25 Posts

@robotopbuddy said:

As the original image is so small (48x48 pixels), it's being upscaled to 80x80pixels for the avatar, causing odd-looking pixelation. The solution would be to upload a larger version of the image to GS, so that the site doesn't have to up-scale it for the avatar.

Gotcha.

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HowlPendragon

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#22  Edited By HowlPendragon
Member since 2013 • 35 Posts

I'm having an issue.

I followed the steps up to step 5. I am unable to Save my settings.

Whenever I try to save a pop-up next to Someone comments on my review or blog appears saying "Please select an item from the list". When I click on the drop down menu nothing appears and I am unable to "select" anything.

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digitaldame

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#23  Edited By digitaldame
Member since 2006 • 5401 Posts

@HowlPendragon: There's actually a bit of a bug going around right now with profile settings where no edits are able to be made. Good news however is that Lark has been notified of the problem so hopefully we will get a fix sometime soon.

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#24  Edited By HowlPendragon
Member since 2013 • 35 Posts

Ahh good to know.

Thanks for the speedy reply.

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MichaeltheCM

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#25 MichaeltheCM
Member since 2005 • 22765 Posts

@HowlPendragon said:

I'm having an issue.

I followed the steps up to step 5. I am unable to Save my settings.

Whenever I try to save a pop-up next to Someone comments on my review or blog appears saying "Please select an item from the list". When I click on the drop down menu nothing appears and I am unable to "select" anything.

I have this issue too. Cannot save due to that drop down list requirement and inability to select anything. I've read that Lark has been notified, but I still wanted to let you guys know.

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larkanderson

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#26 larkanderson
Member since 2004 • 2227 Posts

@MichaeltheCM: We've fixed the settings page. Please try again and let me know if you still can't save!

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deactivated-5d8900e525f7a

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#27  Edited By deactivated-5d8900e525f7a
Member since 2012 • 41 Posts

I tried what DigitalDame suggested (twice uploading etc.) but it's not willing to work AT ALL. Cleared cookies, cache, logged out and then back in...nothing works really..On the older website (a year and a half back) I probably deactivated/reactivated the profile which worked for me. Don't even remember if deactivation/reactivation was ever available but I remember doing something like that and it did work.

Do I need to create a new profile?

Plz help.

EDIT: Turned off ad. remover too (for GS) just to make sure it wasn't the cause. Still nothing.