GameSpot’s paid subscriptions services are ending. If you’re a Total Access or GameSpot Plus subscriber, the answers to your questions can probably be found here.
For years now, GameSpot has offered a paid membership service that gave subscribers additional benefits such as ad-free browsing over regular users. Over the years, the specifics of this service has changed significantly, and after much internal debate we must regretfully inform you that we will be ending the acceptance of new subscribers effective immediately and ceasing subscription renewals as of January 31, 2013.
We offer our most heartfelt thanks to each and every one of you who has supported us with a paid subscription over the years. Please review the FAQ below for answers to what we believe your most common questions will be.
Why are you ending the paid subscription service?
When this service first debuted, it offered paid subscribers a substantial set of benefits, including magazine subscriptions, discounts at game retailers, ad-free browsing, access to HD video, and more. Over the years, these benefits have slowly evaporated as the result of changes to our business partnerships or in an effort to remain competitive.
The subscription service that we offer today is but a shadow of what it once was--we feel that we are doing a disservice to our users by keeping it active as it is, and frankly, this has been a long time coming.
While we currently have no plans to resurrect and reinvent our paid subscription service in the future, if there is enough user demand for us to do so we may reconsider.
I am currently a Total Access or GameSpot Plus subscriber. What does this mean for me?
Short answer: you will continue to receive all of your account benefits until your subscription term expires.
Longer answer: it depends on when your account subscription term expires. January 31, 2013 is the last day that we will be automatically billing you for your next subscription period, so:
- If your billing cycle ends on or before January 31, 2013, you will receive one final charge for your membership. Your benefits will continue until your subscription term expires. Monthly subscriptions will end no later than February 28, 2013, and yearly subscriptions will end no later than January 31, 2014.
- If your billing cycle ends after January 31, 2013, your benefits will continue until your subscription term expires.
I received a Total Access account as part of my Giant Bomb subscription. What does this mean for me?
Your complimentary Total Access account status is good for the period of one year following the date it was activated, and will remain in effect until it expires.
What will happen to subscriber benefits? Will they be made available to free users?
Some of the subscriber benefits will indeed be carried over to our free users beginning January 31, 2013! This includes:
- HD 720p downloads
- The ability to create a user-created forum board
- The ability to select a color for user names in forum boards
Benefits including access to exclusive GameSpot events, prize contests, and high-speed downloads are already available to free users. Others not mentioned will be expiring along with your paid subscriptions.
I would like to end my paid subscription now. How can I do this?
- To deactivate automatic account billing, all you need to do is go here and confirm. You will continue to receive your subscriber benefits until your account naturally expires.
- If you would like to cancel your account more immediately (thus ending your subscriber benefits) and receive a refund on the unused portion, you will need to file a customer service request.
I have other questions. Where can I go for help?
You realize the only reason I mantained my account was to avoid seeing a stupid add every time I tried to click a video. It's a little annoying you say it's because of a "...disservice to our users..." bunk. You don't really think any of us actually believe that?
This is all about Ad Revenue and nothing more. I'm incredibly disapointed.
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I fear that the paying members kept things 'honest'. With these funds going, I fear that Gamespot becomes too much a vessel for EA marketing (or a competitors equivalent). Let's face it, their greed was pure reason that Mass Effect 3 did not become people choice game of the year. If Gamespot is not taking OUR money, it is likely it will need funds from somewhere else. Anyone else share this fear?
I Will Miss ya!!. Been a member for many years. I would support keeping the site going. If you do decide to relaunch. Thank you for keeping the site going
as long as you did. I do hope we get to keep out emblems also.
One thing that I think should be done is that if you ended your subscription as a paying customer on GS, I think one nice 'solid' that should be done is that all of get to permanently have our All-Access emblems retained (and thus 'retired', if you will) for us to keep in our emblems collection. At least to show some love to those of us that hung around to the very end! ^_^
C'mon, make it happen GS.....it's the least can do, lol.
Main reason for paying for years was the free game guides, then wanted to view some of those lovely HD videos (think that came in 2007), faster downloads, and then our dedicated forum for any issues.
I still value these and really hope we don't get horrible ads in the videos otherwise there are plenty of other services that won't annoy us. Ads on the website I can deal with, in videos, no thanks!
how can dropping subscription fees be anything to do with hard times? more likely a move to please the paying advertisers who want to bombard your eyes with their eager trade....
I am disappointed, I been a member since 2004, but I think they are not doing a good profit out of the membership, so maybe more adds will do the trick, now each time I visit I have to see more adds.
That's too bad. I've been a sub for quite some time, (I remember when it was gamespot and videogames.com.) The ad blocking is worth the price for me. Especially for video ads. I hate video ads and will gladly pay to avoid them.
Soooo....what about part subscriptions? If we've paid for a year and are only getting part of the year?
Been a solid paying member since '03. Sorry to hear about this change. I'd gladly continue to pay and avoid annoying ads. But times are tough and you have a business to run. All the best!
I'm disappointed. I really wanted to remove all ads (on iPad too !) and to pay for that was a good way to support the website.
Time to use privoxy.
and for some people who can't understand : YES I _want_ to PAY to remove _ads_, all ads. Ads are very annoying and no, to remove on a desktop computer with some adblock is not acceptable in the long term.
Disappointing. Let me guess: The AD providers are saying that annoying banners we subscribers block when sign for a special access now shall look pretty more profitable than keep our accounts free of them, right?
No? Oh, I'm sorry then.
heck - a little extra income for the site just from people who are willing to pay to have non-com stripes on their profiles whether or not we use the extra perks that come with the subscription above and beyond the "add-skip" which in and of itself has always been the primary inducement and IMO is worth the price.
I think I've been a subscriber for about 15 years, and the only reason is always to remove ads so I can view in peace! The rest of the benefits I had no idea about nor cared. Would love it if we can keep an ad free option, otherwise I don't think I will keep visiting for the reviews.
@miken So you PAID for the commercials... to be gone...
@V3rciS adblock doesn't bring a a little extra income to Gamespot.
and the cost is very low to support this site which has been my favourite area on the internetz for many years
@shadowchronicle@Matthew-first@mikenLol you guys kidding me? If the commercials were the only problem you could have installed Adblock for free and it would remove all the ads from all the websites including Facebook and Youtube!
Try it... it's awesome %s available for many browsers not only firefox
I don't use an advertisement blocker on Gamespot and I really don't understand all the complaints. The advertisements do not bother me that much.
Websites are pressed for money and they need to find business models beyond "no ads" because ads are easily blocked by software. This change was long overdue for Gamespot to open up opportunity for Gamespot to try new things.
As long as there are no ads they can do what ever they want. It doesn't make any sense to force ads down our throats if we are willing to pay for the service
If you do not provide a method for removing ads, I will provide a method on my own: I will go somewhere else. I disagree that there is no value to the service: everything else aside, I HATE ads. You are in peril of losing a VERY long time customer.
@TLCowart It's called Ad Blocker, graduate.
And I was just about to change my CC. I see a huge and dramatic moves to mext months. I think I'm not going to like it, thou. I am gonna miss this site very much.