EU Massive Petition Vs.Blizzard Service

#1 Posted by Soulaufein (3 posts) -

If you are an EU player and are fed with a launch that is probably one of the worst launches ever visit this:

 

http://www.petitionbuzz.com/petitions/diablo3complaint

 

11k signatures and rising. This deserves some attention from GameSpot too: Korean FTC authorities raided Blizzard offices due to the massive number of complains in Korea, and EU players are rising up as well. The last 2 days of failed logins are making sure EU is joining the bandwagon.

Make no mistake: in the viral marketing age, numbers DO make a difference.

Blizzard should be held accountable for the incompetent service that is being provided.

 

#2 Posted by Raizeen (35 posts) -

Gamespot actualy covering something that matters? Nah. If Blizzard asks gamespot to sit and rollover they would.

#3 Posted by MegaMatt91 (462 posts) -

Yeah numbers do make a difference, which is why when 6.3 million people are playing, 11,000 is nothing. MAYBE enough to cover server costs for a week, if that.

#4 Posted by tar1901 (136 posts) -

Yeah numbers do make a difference, which is why when 6.3 million people are playing, 11,000 is nothing. MAYBE enough to cover server costs for a week, if that.

MegaMatt91

Well, it's more like +15.000 now. Enough to initiate some new UE law?

Nvm, I didn't complain, seen it with a guest pass(go the hole net errors). I didn't got the game in the first place and I don't intend to get it any time soon. That's the way I vote, no money for blizzard.

What's the point of giving Blizzard ~76 $ (cause that's what it costs in euro) and then make some pettion they won't care any way.

On the digital purchase I haven't seen anything about been online all the time or storing the information about you characters on their servers. Anyone had a look at the retrail box?

 

#5 Posted by Shiftfallout (2635 posts) -

Yeah numbers do make a difference, which is why when 6.3 million people are playing, 11,000 is nothing. MAYBE enough to cover server costs for a week, if that.

MegaMatt91
1. Always question the numbers marketing people give. 2. Not all will be direct sales, but shipped boxes in addition to the digital sales. 3. Even smaller numbers is enough to cause investors to worry and stock prices to go down. EA felt it with Mass Effect 3 and its ending. Something like this has never really happened to Blizzard and im sure they are feeling the impact.
#6 Posted by Megotaku77 (418 posts) -

1. Always question the numbers marketing people give. 2. Not all will be direct sales, but shipped boxes in addition to the digital sales. 3. Even smaller numbers is enough to cause investors to worry and stock prices to go down. EA felt it with Mass Effect 3 and its ending. Something like this has never really happened to Blizzard and im sure they are feeling the impact.Shiftfallout

I've never seen any analyst correlate EA price drops due to Mass Effect 3's ending.  I've seen it due to a CFO leaving the company, BF3 performing significantly beneath expectations and EA being voted worst company in America by The Consummerist. I've only seen forum dwellers claiming the stock prices are related the Mass Effect 3's ending or SWTOR "underperforming" (despite its record sales).  

#7 Posted by Shiftfallout (2635 posts) -

[QUOTE="Shiftfallout"] 1. Always question the numbers marketing people give. 2. Not all will be direct sales, but shipped boxes in addition to the digital sales. 3. Even smaller numbers is enough to cause investors to worry and stock prices to go down. EA felt it with Mass Effect 3 and its ending. Something like this has never really happened to Blizzard and im sure they are feeling the impact.Megotaku77

I've never seen any analyst correlate EA price drops due to Mass Effect 3's ending.  I've seen it due to a CFO leaving the company, BF3 performing significantly beneath expectations and EA being voted worst company in America by The Consummerist. I've only seen forum dwellers claiming the stock prices are related the Mass Effect 3's ending or SWTOR "underperforming" (despite its record sales).  

Did you bother trying to look it up and verify the side effect? Not saying you have to but it helps. Rather it was the negative press which impacted EA, and the source of the negative press was the reaction from consumers over the ending as well as game features which were advertised as part of the gameplay experience. I believe even the FCC started to get involved at one point and there was mention of a class action lawsuit as well. I know its crazy, im not advocating either for or against such reactions but I am merely here to point out they exist and have had a significant impact.

You could look elsewhere than on forums if you see only forum goers talk about certain subject matter. Im not a huge forum lurker myself, only came here a few days ago to talk about Diablo 3 with this community, which in retrospect might not have been the wisest thing...in part because I assumed it has grown up a bit.

#8 Posted by Shiftfallout (2635 posts) -
In addition to my above post, I would like to point out that in South Korea, they were getting so many complaints that the FTC over there got involved and it ended up with a federal raid of Blizzard's South Korean headquarters. I honestly dont think any blizzard game has seen this many demands for refunds (internationally) in their entire lifespan. To some this is inconvenient information, but regardless it exist. The game industry is still very young, it died once and then came back... once a niche now a mainstream form of entertainment. The video game industry brings in more annual revenue than the film, tv and music industries combined (for the primary market). Its not just all fun and games anymore, its cut throat business...which is probably what will kill the industry again if it ever happens.
#9 Posted by N0tYrBeezin (6902 posts) -

Gamespot actualy covering something that matters? Nah. If Blizzard asks gamespot to sit and rollover they would.

Raizeen
Then why you insist on coming back to gamespot?
#10 Posted by N0tYrBeezin (6902 posts) -

[QUOTE="MegaMatt91"]

Yeah numbers do make a difference, which is why when 6.3 million people are playing, 11,000 is nothing. MAYBE enough to cover server costs for a week, if that.

tar1901

Well, it's more like +15.000 now. Enough to initiate some new UE law?

Nvm, I didn't complain, seen it with a guest pass(go the hole net errors). I didn't got the game in the first place and I don't intend to get it any time soon. That's the way I vote, no money for blizzard.

What's the point of giving Blizzard ~76 $ (cause that's what it costs in euro) and then make some pettion they won't care any way.

On the digital purchase I haven't seen anything about been online all the time or storing the information about you characters on their servers. Anyone had a look at the retrail box?

 

Unless you have been living under a rock for the last year, this was clear from the get go. You can't blame everyone when you have not noticed the moon in the sky your entire life and then blame the government not telling you about it.
#11 Posted by N0tYrBeezin (6902 posts) -
[QUOTE="MegaMatt91"]

Yeah numbers do make a difference, which is why when 6.3 million people are playing, 11,000 is nothing. MAYBE enough to cover server costs for a week, if that.

Shiftfallout
1. Always question the numbers marketing people give. 2. Not all will be direct sales, but shipped boxes in addition to the digital sales. 3. Even smaller numbers is enough to cause investors to worry and stock prices to go down. EA felt it with Mass Effect 3 and its ending. Something like this has never really happened to Blizzard and im sure they are feeling the impact.

There is such a thing as lying to share holders will get you prison time.
#12 Posted by N0tYrBeezin (6902 posts) -

If you are an EU player and are fed with a launch that is probably one of the worst launches ever visit this:

 

http://www.petitionbuzz.com/petitions/diablo3complaint

 

11k signatures and rising. This deserves some attention from GameSpot too: Korean FTC authorities raided Blizzard offices due to the massive number of complains in Korea, and EU players are rising up as well. The last 2 days of failed logins are making sure EU is joining the bandwagon.

Make no mistake: in the viral marketing age, numbers DO make a difference.

Blizzard should be held accountable for the incompetent service that is being provided.

 

Soulaufein
You know it is an online only game and yet you bought it. Now you are complaining about this known fact? May be you should make a petition against MacDonald for making you fat even though you chose to buy cheese burgers there day after day. Better yet, make a petition against yourself for the lack of personal responsibility and self-control!
#13 Posted by nsfn (3 posts) -

You know it is an online only game and yet you bought it. Now you are complaining about this known fact? May be you should make a petition against MacDonald for making you fat even though you chose to buy cheese burgers there day after day. Better yet, make a petition against yourself for the lack of personal responsibility and self-control! Soulaufein

 

Petition against oneself? Please, don't be silly.

What's so wrong about people demanding what they paid for? You sound like that is something akin to worshipping the devil in a christian temple!

What's your point anyway?

#14 Posted by N0tYrBeezin (6902 posts) -

[QUOTE="Soulaufein"]

You know it is an online only game and yet you bought it. Now you are complaining about this known fact? May be you should make a petition against MacDonald for making you fat even though you chose to buy cheese burgers there day after day. Better yet, make a petition against yourself for the lack of personal responsibility and self-control! nsfn

 

Petition against oneself? Please, don't be silly.

What's so wrong about people demanding what they paid for? You sound like that is something akin to worshipping the devil in a christian temple!

What's your point anyway?

My point is in the first sentence of my post which you quoted.
#15 Posted by nsfn (3 posts) -

Ok then. Good luck with that.

 

#16 Posted by paperwolf (198 posts) -

Now, if only we could get the people this excited about overruling Citizens United in the US.


But don't get me wrong I love the enthusiasm I see here.

#17 Posted by Megotaku77 (418 posts) -

Now, if only we could get the people this excited about overruling Citizens United in the US.


But don't get me wrong I love the enthusiasm I see here.

paperwolf

Buy my politicians so they can undo decades of social progress and reduce my quality of life and the quality of life of those I know and care about? Meh.

Mess with my Mass Effect 3 ending or include controversial DRM in a video game? RAGE!!! RAGE!!!! BOYCOTT!!!! BURN THIS MOTHER DOWN!!!!11!1

#18 Posted by Kintaro_Oe_25 (677 posts) -

I don't understand why people are so riled up about this, like you are all being taken advantage of somehow. 

If you are that pissed then don't buy blizzard products, if enough people feel the same then the problem resolves itself.

But no, you HAVE to play it and then go internet crybaby crazy when it doesn't work exactly the way it should right out of the gate. 

#19 Posted by Megotaku77 (418 posts) -

I don't understand why people are so riled up about this, like you are all being taken advantage of somehow. 

If you are that pissed then don't buy blizzard products, if enough people feel the same then the problem resolves itself.

But no, you HAVE to play it and then go internet crybaby crazy when it doesn't work exactly the way it should right out of the gate. 

Kintaro_Oe_25

I don't care personally, but Diablo 3 is already a record breaking success.  There are a lot of anti-player things going on with this always-online DRM that's very concerning since the message has now been sent to the rest of the gaming industry that this kind of DRM is acceptable.  So now if you're a gamer in your college dorm with a shoddy internet connection all your favorite franchises in th future might be always online and you're shut down as a gamer.  There are a lot of other legal ramifications to the always-online DRM and being in the minority means these legal problems can become more widespread if it spreads to other games (and it likely will) and that I can certainly understand being angry about.

A weak analogy is that of Yahtzee over and Zero Punctuation.  He hates cover-based shooters, but every time one comes out its outrageously successful so more and more games come out with cover based shooting and his favorite franchises are now excluding him more and more.  You really don't see why that's frustrating?

#20 Posted by Kintaro_Oe_25 (677 posts) -

[QUOTE="Kintaro_Oe_25"]

I don't understand why people are so riled up about this, like you are all being taken advantage of somehow. 

If you are that pissed then don't buy blizzard products, if enough people feel the same then the problem resolves itself.

But no, you HAVE to play it and then go internet crybaby crazy when it doesn't work exactly the way it should right out of the gate. 

Megotaku77

I don't care personally, but Diablo 3 is already a record breaking success.  There are a lot of anti-player things going on with this always-online DRM that's very concerning since the message has now been sent to the rest of the gaming industry that this kind of DRM is acceptable.  So now if you're a gamer in your college dorm with a shoddy internet connection all your favorite franchises in th future might be always online and you're shut down as a gamer.  There are a lot of other legal ramifications to the always-online DRM and being in the minority means these legal problems can become more widespread if it spreads to other games (and it likely will) and that I can certainly understand being angry about.

A weak analogy is that of Yahtzee over and Zero Punctuation.  He hates cover-based shooters, but every time one comes out its outrageously successful so more and more games come out with cover based shooting and his favorite franchises are now excluding him more and more.  You really don't see why that's frustrating?

 

I can see why it might be frustating in the same way that I couldn't play Everquest as much as I wanted to because I had dial up at the time. Always online games (and with it, DRM) is nothing new, as I'm sure you are well aware. Diablo 3 is just another  one, and as the internet becomes faster, cheaper and even more abundant, more always online games will continue sprout out.

That is what I see, not a conspiracy by big game companies to keep us down. Anti-gamer? I disagree. It is pro-money make with minor collateral damage.

#21 Posted by Megotaku77 (418 posts) -

That is what I see, not a conspiracy by big game companies to keep us down. Anti-gamer? I disagree. It is pro-money make with minor collateral damage.

Kintaro_Oe_25

I disagree both with the premise that it is not anti-gamer and that the collateral damage is minor.  For example the DRM in Mass Effect 3 was used to target people modifying their .lua files and the punitive damage was to terminate their entire Origin account including all of the licenses tied to that account.  This means if you're a talented game designer and want to improve the textures for hi-res gaming you can literally be banned from your library of EA games for doing so.

Modding is currently the best way to be spotted in the gaming industry and get a job.  Counter-strike, Team Fortress and Killing Floor are examples of games that started as mods of other games.  If EA and Activision had their way these modders would be criminally charged for being creative.  What this means in the long term is that the gaming industry is now declaring open war on the very developers they need to hire.  This can only end with a decrease in quality of gaming which is both unacceptable collateral damage and anti-gamer.  This is why always-online DRM is an issue with draconian monopolistic companies like Activision and EA. Its not a conspiracy, its big companies doing what they love doing: shutting down competition by any means necessary no matter how detrimental it is to their industry or morally dubious those actions are.

#22 Posted by Kintaro_Oe_25 (677 posts) -

[QUOTE="Kintaro_Oe_25"]

That is what I see, not a conspiracy by big game companies to keep us down. Anti-gamer? I disagree. It is pro-money make with minor collateral damage.

Megotaku77

I disagree both with the premise that it is not anti-gamer and that the collateral damage is minor.  For example the DRM in Mass Effect 3 was used to target people modifying their .lua files and the punitive damage was to terminate their entire Origin account including all of the licenses tied to that account.  This means if you're a talented game designer and want to improve the textures for hi-res gaming you can literally be banned from your library of EA games for doing so.

Modding is currently the best way to be spotted in the gaming industry and get a job.  Counter-strike, Team Fortress and Killing Floor are examples of games that started as mods of other games.  If EA and Activision had their way these modders would be criminally charged for being creative.  What this means in the long term is that the gaming industry is now declaring open war on the very developers they need to hire.  This can only end with a decrease in quality of gaming which is both unacceptable collateral damage and anti-gamer.  This is why always-online DRM is an issue with draconian monopolistic companies like Activision and EA. Its not a conspiracy, its big companies doing what they love doing: shutting down competition by any means necessary no matter how detrimental it is to their industry or morally dubious those actions are.

These things work themselves out, so I stand by my "not a big deal" position fully. If the game quality goes down, people will stop buying them and naturally the quality will have to come back up again (like it did after the Atari days). If DRM destroys the industry, then DRM will go away, like it did for most of the music industry. I'm not going to pretend that I'm an insider who know how the game industry does their head hunting, but I do highly doubt that there will ever be a developer drought. Indie games have bigger outlets than ever (and the quality of them is higher than ever), seems to be a better way to get noticed than modding a game that the owners of don't want you to mod. Not to mention that there is no shortage of games where mods are encouraged.