The people who wrote all the negative reviews are biased because they miss what the game once was.
Trindris wrote this review on .
The combat is great, it's very "actiony" compared to a game like WoW. Space combat is great as well, reminiscent of the old X-Wing series. The music is one of my favorite parts, whenever you enter a city it plays music appropriate for the atmosphere. The battle music works in seamlessly (especially in space). The character select screen has the best song of all, it is very soothing and reminds me of "the old SWG" for some reason.
Character creation is the best I've seen in any MMO. It's even more customizable than The Sims 2. You can change height, weight, muscles, facial features, age(wrinkles), hair and skin color, facial hair and many many other things. No two characters look alike. In fact, since there are so many races (is it 8 or 10, I can't remember) it is very possible to have no other friends that are the same race as you.
Just try the trial and see if you like it, I can't understand why this game isn't more popular than WoW. To me WoW is boring, there is always something to do in SWG.