Xbox Live Marketplace suffering spotty service

Following daylong server update, Microsoft confirms download and purchasing issues associated with Xbox 360's online bazaar; fix expected "soon."

At its 2009 Electronic Entertainment Expo press conference earlier this month, Microsoft announced a number of new features in store for Xbox Live, ranging from Twitter integration to a Games on Demand digital distribution initiative. To lay the infrastructure for that impending functionality, Microsoft took Xbox Live offline for much of yesterday. And while Xbox Live is officially back online, not all systems are go.

Specifically, download issues are afflicting Xbox Live Marketplace content, including Xbox Live Arcade games as well as their free demos. Posters to the official Xbox forums have reported myriad issues related to the Xbox Live update, ranging from installation problems with Telltale Games' just-released Sam & Max Save the World to previously released Arcade titles disappearing from the service.

Responding to requests for comment, a Microsoft representative confirmed that Xbox Live Marketplace was experiencing technical issues. "We are aware of an issue affecting a small amount of content on Xbox Live Marketplace since the service came back online," the Microsoft rep said in a statement. "We appreciate your patience and hope to resolve the issue soon."

Further, Xbox.com's support page has been updated with a service alert recognizing the issue.

"Users may experience difficulties when attempting to use Marketplace and/or making purchases," reads the notification. "We are aware of the problem and working to resolve the technical issues. We apologize for any inconvenience this may cause and thank you for your patience."

Microsoft offered no specific timeframe for when full functionality would be restored, saying only that it hopes to have the issues resolved soon.

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Discussion

456 comments
duffman_adam
duffman_adam

Ive had the RROD twice now and ive had the xbox since launch, however i got a free replacement every time it went wrong. on the PS3 however the blu ray laser broke while playing Red faction a month ago, but I had to shell out £99 for the fix as it was 3 months over the warranty, there both as bad as the other in my eyes.

Gaiachamps
Gaiachamps

any way you take take ps3 is crap because i had both and i liked the Xbox 360 way better than crap 3 my bad ps3

grootelaar
grootelaar

Part 2 i havent god the red ring of death YET!!!! i almost have it 6 months and it plays very good i like the controllers and i like it too that you can use it for your pc (you need too buy a adapter). Games are the same ass the ps3 way too high luckley there is the internet where you can buy things cheap and you just have too wait 1 week ore fewer. Like the menu same for the ps3 only ps3 i can reconice things more i think because i play that console for 3 years and they have updates olmost every month the psn store you can only buy it with your creditcard in the us and Japen i heard you can pay with Walli cards (payment cards you know you pay for it in the store and at home you enter in and trow it in the trash can) what i like about xbl is DN3D and Doom i just luve playing it on that system it just feels soo good any way nice try too inproofe but il stick with the ps3 and dont think that i am a fanboy i just want things cheap and you will think PS3 IS SOOOOOOO EXPENSIVE well yes it is but if you play it for 5 years your out cheaper then with a 360 personly i really like both achievment systems I JUST LUVE ACHIEVMENTS

grootelaar
grootelaar

I hate microsoft they told me well it was the nightly free family games soo i downloaded it guys what you did need too buy it and the trail i just play that battleship game (Dont know how its called in english) and afther 5 turns i needed too buy the game o yhere my controller keeps disconecting from my 360 any way with the 360 you have a avatar that cant do anything exept making him disy on the ps3 you have just a picture WELL if i need too chouse between looking at a picture and looking at a avatar avatar is better now this is what i hate most of all no free xbl i think most users agree i mean i pay per month for my internet and now i need too pay per month for xbl and what about if world of warcraft comes too the 360 3 monthly pays for just 1 game sighs but the ps3 isnt perfect eather it keeps getting craching and some save games you even cant copy too your pc because of the trophys i know that you want too protect the achievments but is it nesesery too lock it on the ps3 what if the hardrive is full its olmost full i just got 12 GB left and if you want wireless ore recharge cabel you need too buy it and its not cheap 19,99 bucks for the recharge cabel and 79,99 bucks for just a wireless adapter its the same with the pc VISTA sucks soo bad i cant even play a good game without getting disconected from it ore getting a error ore lag microsoft spend some more money and reduce the selling prices that means = even more money for you any way back too 360 end of part 1

thenephariouson
thenephariouson

@IamCuddles, When i mentioned the 'RROD issue' i was simply pointing out that there have been many references to it, and did not intend to imply that you made any reference to it. Regarding XBL in general, i, like many others have absoloutely no problem paying the £4.99 per month (cheaper than a pack of 20 ciggerettes) for the exellent service that is 'LIVE', which in terms of features, accessability, upgrades and services is simply untouched, and this is only my humble (gamers) opinion, although Developers also feel the same, as for them, it simply allows them to 'Plug in' to the XBL infrastructure to provide features such as Chat, Party Chat, etc which PSN simply doesnt allow, unless the actuall Developer implements it into their games (which most dont / cant be bothered). For me, i could'nt even imagine playing R6 Vegas, GRAW, or any other Team based shooter without Chat, might as well be playing a single person game, as all human interaction is removed, might as well be playing with bots.

nerd_assassin
nerd_assassin

@ flameducky agreed. It's always like that when a news article like this is posted concerning an issue or a service of a console and then fanboys of the other competing console comes, post a fire starter, and the other one starts to defend filling up the comment section with a very long list of attack/defend stuff. All you need is to make it a game, I think it would be very good. To point it out though, it seems like when the war is on MS, only Sony guys would respond, or at least most of them. On the other hand, when the war is on Sony, Nintendo guys help out with a bashing of "sales issue". And when the war is on Nintendo, both MS and Sony fanboys start shooting them with the "more crap than actual game" artillery. And when the war is on MS, I think just about anyone, even if not a gamer, would throw an argument(that doesn't even concern gaming in some very rare cases), but most of them are Sony fanboys still. @ultralesus I'm not really an online guy but thanks for pointing that out. Now I am an informed guy when it comes to Xbox Live. And yeah, fanboys...toss up some Nerds(not against nerds here, I think they're cool and know better than most of us in the stuff they try to concentrate upon) to spice up the argument. And one really cool sexy chick(assuming most of the contestants were guys) and it's PRIME TIME.

jgrinn22
jgrinn22

It doesn't matter to me if it has issues at times. Simply put I play my 360 over my ps3 every time if its multiplatform and I own two ps3 games compared to like 15 for 360.

IamCuddles
IamCuddles

@ thenephariouson Ok sure, I see your point, but not once did I mention anything about the death rings. The news article, and my original post was about the crappy (not free) internet service MS offers. I have bot the PS3 and 360, and I have yet to see any technical issues on the PS3 that surpass what the 360 does. Just speaking on internet service, I would expect when paying for a service that it be better than a free one. Ya know, "you get what you pay for" type thing.

xE1itEx52
xE1itEx52

console war...console war never changes.....(fallout 3)

thenephariouson
thenephariouson

@IamCuddles, Sorry, the point i was making was that with all the ignorant and childish posts on here refering to MS experiencing "yet more technical issues" and references to RROD etc, etc, etc, it simply isnt as if 'other' manufacturers dont experience issues, because they do. Most of these 'Band wagon' posts are simply to make some people feel better, and to provide a sense of security anyway. I understand that this works both ways, in a kind of 'tit-for-tat' fashion, but i feel this 'issue' is such a minor one that it doesnt really warrant a headline, as it only affects SOME users within MARKETPLACE. On a final note, it has been made public that the reason for the RROD issue, was not that MS rushed the 360 as many people claim, it was simply that MS sourced the CPU's from a 'cheaper' source, which i agree was a mistake, one i really dont think MS will EVER make again. That was all.

FinalDuo1886
FinalDuo1886

It's a good thing that most of you complaining don't play MMO's, cause if you did? You'll be going crazy in nerd rage in a matter of secs lol!

IamCuddles
IamCuddles

thenephariouson Posted Jun 20, 2009 3:31 am PT IamCuddles Posted Jun 20, 2009 2:16 am GMT "Microsoft still can't keep their crap from failing?" ....As ive said before, MS dont (by any means) have a monopoly on technical issues (Sony's 2.4 update?). How does one have a monopoly on technical issues? Forgive my ignorance, but that just doesnt make sense

andalore
andalore

XBL has never been faster now IMO my friend's list was soooo sloooow to show up but now its soo fast, plus before the update came out it took forever to load up the screen where it shows the Available downloads for the Game but now its a lot faster :)

thenephariouson
thenephariouson

D3A7HJ0K3R, Thats not a bad point, however the main difference being that it will be 'Embedded' into the dashboard in the same way as MSN. To be honest, im not that interested in these additions, as ultimately if i ever feel the need to even join Facebook / Twitter, i will simply use my laptop.

D3A7HJ0K3R
D3A7HJ0K3R

PS3 could access Facebook and Myspace for a long time, all you got to do is go to the built in internet browser and use that.

coldsauce09
coldsauce09

CODMW2+Gold=150$cad mahn... im having second thoughts for this...

maverick_76
maverick_76

That sucks, I would be pissed if I was having to pay for my online service as well. But I would not mind this on PSN so much because after all it is free.

thenephariouson
thenephariouson

IamCuddles Posted Jun 20, 2009 2:16 am GMT "Microsoft still can't keep their crap from failing?" Such ignorance! As ive said before, MS dont (by any means) have a monopoly on technical issues (Sony's 2.4 update?).

mini_guv
mini_guv

I have had Xbox live for 6 years and it is a superb service and such problems as this do occur. But having recently bought a PS3 and playing those games online on their FREE service I have not experienced any sort of lag at all! MS what is going on you have all our money yet can't create a fully effective service, keeping in mind that on PSN i was playing 32 players plus!

blazey09
blazey09

I totally agree with you nuke just play games to have fun not to fight over which one is best!!!! but i do sometimes wonder if ms knows what they are doing

IamCuddles
IamCuddles

Microsoft still can't keep their crap from failing?

Nukelearsunrise
Nukelearsunrise

do not want to hear your savvy stories of a PS3 supporter or of how Xbox is awesome it is all bull, does complaining and whining about what system is better help you sleep a bit easier at night? If there is no peace and respect for consoles worldwide peace is out of the question. All this should boil down to is that these consoles are for entertainment purposes and not for bragging rights. So Xbox has some exclusives as well as Sony does. It should not matter. Anyways every time I see something about how either Microsoft or Sony is having difficulties it turns into this repetitive fight, more like the beach of Normandy that I've stormed in on in countless WW2 games. Give it a rest.

Glade_Gnarr
Glade_Gnarr

I thought Sony had the bad updates exclusive.

kybigdaddy
kybigdaddy

I paid $38.97 on Amazon for a 12+1 month Xbox Live card. I can afford to let M$ have my 20 cents for being down for 2 days and I hope you can too. Personally, I like Live better 'cause more of my friends are on there and it has a few more features. There's 2 out of your 20 cents right there.

Bowser05
Bowser05

I think some of you guys aren't considering that not all of us have access to gaming whenever we please. Those 2 days were my only 2 days off for most of the month where I would have been able to play my 360. One of those days was for maintenance, so I didn't get to play anything online like I wanted (and not even maintanance for a new patch or something), and the second day it wouldn't let me download Castle Crashers, which I wanted to play with my friends before I got back to work. So yes, I understand that most of us should be able to live without the Live for a few days, but I think it is unfair for people to assume that all of us are merely complaining for the sake of complaining. And to add, I am a WoW player as well, so yeah I'm used to maintenance, but it's just unfortunate it had to happen on the days I wanted to dedicate to my 360. That's my only real complaint.

Land-0-Funk
Land-0-Funk

They must have fixed it since I just bought Magic: tG for XBA and had no problems.

kagemaru17
kagemaru17

That kind of sucks. Hopefully they resolve it soon. I don't have a 360 but it sucks for everyone who does. No worries though they should have it back up soon.

parhar67
parhar67

@ Blink3r Who you calin a old fart? Is it because i have the number 67 in my name. Im actually 21 years old and 67 is my hockey number. Did i say i cared that it was down for a day? No i didnt. Why dont you read....unless someone else does that for you before you comment towards me. I said i dont care if its down for a day when they will be bringing bigger and better things to xbox live. So there you go buddy. Your going to call me a fanboy? Why dont you go read some other peoples comments first. Your a sony fanboy arent you.

Eastcoast93
Eastcoast93

wow.. what a great news...who cares as long as it'll be back in a few days it desnt matter...all you addicts get out to some fresh air...it doesnt matter

kakashi6666
kakashi6666

own a 360 and i never hav problems but my brothers own a ps3 and to tell the truth they dont either i dunno wat it is i just preffer the 360 apart from the raket the fans make on it lol dose anyone else hav that problem

Jono789
Jono789

I believe gamespot are about 3 years late for this news....

BenBenBen93
BenBenBen93

well my freezes have gone so i don't care about this news 1 bit

Autolycus
Autolycus

heck even with some items disabled its still lightyears more useful then PSNet... lol i cant help but laugh everytime i type PSN.... lol

D3A7HJ0K3R
D3A7HJ0K3R

OMG something happened to the Xbox, wow thats a huge shocker.

Darkages04
Darkages04

@ dRuGGeRnaUt I guess PS3 fanboys cant accept that xbox has something thats actually quite better than theirs. PS3 fanboys will always be here because they cant stand that xbox live simply has more than their psn network. Now lets see the ps3 fanboys vote me down....maybe by my thumbs down count we can get a clear counting on the ps3 fanboys here

King_Jeremy_77
King_Jeremy_77

PSN and LIVE are both great. Anyone who takes one consoles side is not a true Gamer.

rpgnutt
rpgnutt

i just wanted to say who cares it will be fix ms will not just let the promblem linger get over it.@ultralesus you look amazing.

SuperGogeta24
SuperGogeta24

someone needs to crack the whip at XBL maintainance offices

dRuGGeRnaUt
dRuGGeRnaUt

seriously, i just went and tried to find a ps3 article that has THIS MANY xbox fanboys posting(trolling) and i can't find ONE! seriously, someone, if you find one that has a 20 - 30% xbox fanboy posting rate put the link up.. Seriously, I don't understand fanboyism, but one thing i do notice is PS3 owners (for the most part) seem WAAAAAAAY more agressive.. thank you to all the ps3 users that posted rationally, and to all who enjoy gaming.. PS: to all the xbox fanboys making excuses... seriously these things happen, especially more to microsoft users!! ;) (psst i own a 360 and about 32 games for it) This isn't nearly as bad as two christmas' ago when live basically ceased to function for most people outside certain areas for almost 2weeks.. which we never had refunded

knoetgen
knoetgen

@thomas6000 dude if you read alot of these posts its a bunch of people bashing the xbox and xbox live, someone has to bull the BS card on that. And personally I think both consoles are top notch it really comes down to minor preference's. Its just wrong to call people stupid because they prefer to pay for a better service or to bash MS for a small issue to make yourself feel better, but I do understand your frustration.

stimpy89
stimpy89

lolz. i played a friend's ps3, and own a 360, and as much as i grudgingly admit it, they're pretty evenly matched. just because marketplace has a minor setback,doesnt mean anythings changed. stuff like this happens. even thought of buying a Wii for Monster hunter 3.hehe, rimes (currently forget to spell [rimes] correctly)

ultralesus
ultralesus

Oh yeah and regarding the news article... Couldn't download the trial to Sam and Max... got it now. End off.

ultralesus
ultralesus

I think they could make Big Brother better this year by getting rid of the sexually confused, socially retarded bunch they've got in it now and just replace it with fanboy's... now that would be good television. Now I have both 360 and PS3 so let me explain what its REALLY LIKE. PS3 has free online multiplayer and so far I have experianced very little problems while playing games. I get disconnected from time to time, but then that happened on Live too. My Live expired a few months back and I don't need to renew since most of my multiplayer games are on PS3 for this reason. However, with all that said, Home is lame, PSN Store is a headache to navigate and the XBM is a load of tosh when trying to message friends or read messages, or generally do anything when compared to 360. Live has so many more features... weekly shows, community games, a better store. And sure I didn't buy a 360 to check Facebook or watch the latest You Got Mail or whatever its called, but its great that its there and I can check my facebook while I wait for something to download. And I get all this without being a Gold member. I oftern turn my 360 on just to see whats new, and that is sometihng I do not do with the PS3... fact.

thomas6000
thomas6000

Some people should be banned from posting on here. Seriously, most of you have problems, OMG my piece of plastic and metal is better than yours. Why do I even bother scrolling down to read this crap.

Malco_Vincenzo
Malco_Vincenzo

@ wolf0 "$50 for a hdmi cable right there" got mine for $10. you just don't know how to reasearch before you buy.

charx2
charx2

hey "exploited deleted" flameducky.......I myself usually don't comment to much, but when I come across posts like these, i usually am entertained for a few just reading them. They are funny you have to admit. Oh ya just j/k with "exploited....

flameducky
flameducky

Good thing Gamespot doesn't allow flaming on here because if they did we'd have allot of swearing between fanboys. :P