Tip: Reporting Abuse

Let's discuss what kinds of things should be reported in the latest open moderation discussion!

For the past few months, you might have noticed more and more behind-the-scenes protocols about how the moderators and admins deal with abuse on GameSpot. The latest open moderation discussion allows you to be aware of the kinds of things that need our attention and the kinds of things that probably don’t need to be reported. To help us be much more efficient about moderating stuff that actually matters, please consider the latest open moderation discussion tips about what kinds of things need to be reported.

For this discussion, I asked the mods if they could contribute to a list of topics for future open moderation discussions, and chicknfeet was eager to take this on without asking for anyone's help! Let me share who chicknfeet is for those of you who don’t know. chicknfeet registered his account on GameSpot in 2004, and just three years later, he was invited to be a volunteer moderator. chicknfeet is known for his amazing assistance in the How to GameSpot forum. Not only has he contributed to the How to Use the Website Guides, he also oversees the GameSpot Rangers and helps new registrants on where to go! You can also find him gangsta fresh and supafly with all his homies representing in Off-Topic, General Games Discussion, Site Enhancements forum, and other areas on the site.

So, here’s what you’ll find in the latest discussion:

- News and Feature Comments are treated much differently from other areas of the site. Find out why we use a chat-room approach with fast-moving comments!

- Blogs are kind of treated as a personal space. People have insider jokes or friendships that nobody knows about, so why should we as mods or members make assumptions?

- Unions often have us heavily rely on the leader or officers, so make sure you know the union’s board rules first. But if it's severe abuse, we should know about it.

- Main boards tend to have more traffic, but each of them often have their own rule set. Find out how we moderate these areas more aggressively and what kinds of things should be reported.

- Old violations are often overlooked, so make sure that the abuse is severe because if it’s too old, it makes no sense for us to moderate a user for old content that didn’t get noticed until now.

Drop by the open moderation discussion to view some examples and more information about what kinds of things should be reported. Thanks again to chicknfeet for taking a moment to write this for everyone!

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Discussion

19 comments
soulless4now
soulless4now

@chicknfeet: I'm not surprised if that's the case. :lol:

chicknfeet
chicknfeet moderator

@soulless4now - actually, i seem to be the only one that describes himself that way :P

soulless4now
soulless4now

I had no idea mods described each other as "gangsta fresh..."

tealmantis793
tealmantis793

Man...for such a long time I was woefully unsympathetic to anything related to the moderation process. Now after one year of being a mod on another site all I can say is more power to you guys. Jeebus what a thankless job.

JodyR
JodyR moderator

@OmegaAxl: Yes, we removed the points increase functionality for abuse reports when the queue got flagged with too many inaccurate reports. Instead of moderating tons of accounts trying to abuse the system for points, we removed that as an incentive to report abuse. However, users might receive a notification via PM that the report was appreciated if a moderator or admin decides that they'd like to thank the user. By default, no user will receive a notification, so if you receive that PM notice it means a mod/admin went out of their way to thank you for the report.

Azaru32
Azaru32

Hopefully this will be a plus in the "fix the site and make it a better place" project. Good work so far!

OmegaAxl
OmegaAxl

@Stevo_the_gamer You sure about that?Because somewhere I read that good remarks increase your chances of becoming a moderator maybe it was in the mod draft/requirement thread. I'm totally unaware of what happens when you moderate people because me personally have never done it.

Stevo_the_gamer
Stevo_the_gamer moderator

@OmegaAxl Good marks? That's an arbitrary deal though since the bonuses for reporting individuals went away in 2005. You don't get anything in return for reporting individuals...

Stevo_the_gamer
Stevo_the_gamer moderator

@CasinoCrazy7 If your brother is unsure why he was moderated, he should take it to the "Ask the Mods" forum where they will provide clarification on the issue.

mariostar0001
mariostar0001

As a person who's primarily in unions, this is useful for me. Thanks. ;)

CasinoCrazy7
CasinoCrazy7

My Bro got moderated for trolling somehow...

deviant74
deviant74

Can't we make a self moderation system where can say something then mark it as over 18. Then you have to log in as an adult to even see them. It might be a bad idea. It could be a useful tool to see what adult think compared to what kids are thinking.

OmegaAxl
OmegaAxl

I just hope these Open Moderation Discussions will make Gamespot a more 'fun' environment because a lot of people get moderated for something that was considered as a 'joke' and no one took it offensively but some third-party user just report abuses the post to receive good remarks. Yes some users purposefully report others just to get good remarks and have higher chances to become a moderator in GS. I'll give the rest of my thoughts in the thread.

riou7
riou7 moderator moderator

Some useful informations here. Thanks chicknfeet for your contributions :)

Sandulf29
Sandulf29

i was moderated about a month back for including porn sited in my post. originally, i had gone into quick quote and said something to user(not related to porn), i didnt realize that there were porn links in his post. so some user took offense to my post and not to the original post by other post and i was awarded point loss. so my mistake was i didnt read what i quoting and got moderated.

my point is moderators should investigate actual cause of problem. there are many a times another user provokes a person to say things. they might be having a heated discussion or debate, and this third guy comes in knowing only a part of what is going on takes sides and reports offense. it would help better judging if moderators understood the whole picture before moderating.

also when we are moderated we dont know who moderated us. if we go to 'ask the mods', there would be another who would be helping us who doesnt know about my problem. if we knew who moderated us we can talk to him, instead of going to ask the mods and talking to another moderator

Goyoshi12
Goyoshi12

[This message was deleted at the request of the original poster]

JodyR
JodyR moderator

Stevo_the_gamer: Yeah, that's on our list for future open moderation discussions, but I'm hoping to have the "reason for abuse" in the mod item reports bug resolved before having a discussion on it.

XenoLair
XenoLair

I think I once got moderated for a 3 month post where I was being sarcastic but clearly must have offended someone so badly that after 3 months they decided to report me. But yeah, its nice to have these kinds of discussions.

Stevo_the_gamer
Stevo_the_gamer moderator

I would also add in how game boards work as well--since Gamefaqs crew handle that area differently from the main boards.