The Elder Scrolls Online "will get better and better every week"

Game director Matt Firor says company is working hard to address issues and reveals that affected players will get five days of free game time.

The Elder Scrolls Online director Matt Firor today published an lengthy blog post about the current state of the PC MMO and where it's headed in the days and weeks to come.

First, Firor said Bethesda is "working every day" to reduce gold farming and botting in The Elder Scrolls Online. He said customer support representatives are actively banning bots in dungeons to help clear up the issue, and that Bethesda is "doing a lot of work" behind the scenes to "keep the game honest." You can help Bethesda by reporting botting and spamming activity, Firor said.

"In a world as large as ESO's, with endless variations of gameplay by players, it is impossible for QA to identify all bugs before launch" -- Firor

He also said that bug-fixing remains a constant task for Bethesda. Because The Elder Scrolls Online is so large and there are so many variables to consider, it was impossible to launch a bug-free product, he said.

"In a world as large as ESO's, with endless variations of gameplay by players, it is impossible for QA to identify all bugs before launch, but we're working hard to find and close them quickly," Firor said. "We've fixed many quest blockers, especially in zone, NPC guild, and main story quests, but we know there are still others."

Because the game's launch issues were so widespread, Firor said players who create an active account prior to 8 p.m. tonight and who are currently using their 30 days of included game time will be given five additional days of play time. If you're eligible for the extra game time, you'll be notified through email.

"This is a small gesture to show our thanks for being part of the ESO community while we work to make this extraordinary game and service even better," Firor said.

Firor went on to say that The Elder Scrolls Online's "Update 1" will not only introduce Craglorn, the game's first adventure zone, but it will also contain many tweaks and bug fixes. This update is currently in testing and you can see a full list of patch notes at the game's website.

Also in the blog post, Firor addressed The Elder Scrolls Online's review scores. He said he reads everything--positive and otherwise--and uses this feedback to inform how the game will shape and evolve over time.

"ESO generates strong emotions in gamers--both positive and negative. While I obviously don't agree with the more negative articles, the reviews are out there, and we read them to determine if there are legitimate complaints that we should address," Firor said. "Some of the negativity in reviews comes from bugs. As you can see, we're hard at work addressing them and will keep rolling out fixes. This game will get better and better every week."

Finally, Firor provided a long list of features and updates that Bethesda hopes to add to The Elder Scrolls Online throughout 2014 and beyond. All of the features you see below are in active development, Firor says, but there's no word yet on when they'll be delivered.

  • A system that allows grouped players to see each other even when they’re in different phases.
  • A justice system—steal from and kill NPCs and deal with the consequences if you are caught.
  • Migration of European Megaserver to our European datacenter.
  • Field of View (FOV) adjustment.
  • Armor dyeing and tinting.
  • Two new Veteran Dungeons: Crypt of Hearts and City of Ash.
  • New region of Craglorn with a new Trial (the Serpent).
  • Increased ability to pick up items in the world.
  • Thieves Guild and Dark Brotherhood storyline and quests.
  • Spellcrafting.
  • Horse Racing.
  • Dragonstar Arena--similar to Trials, but built for a group of four.
  • Improvements to fishing.
  • Crafting system improvements.
  • Improved Looking for Group system.
  • Better NPC facial animations.
  • Guild functionality updates: guild store interface updates, customizable guild insignias, tabards, and guild ranks, and Guild Kiosks--guild stores open to everyone that are available to the highest-bidding guild.
  • Auto-leveling dungeons that level to your group leader.
  • Awards when you repeat dungeons.
  • Imperial City PvP dungeon.

The Elder Scrolls Online launched April 4 for PC. It comes to Xbox One and PlayStation 4 in June. For more, check out GameSpot's review of The Elder Scrolls Online.

Eddie Makuch is a news editor at GameSpot, and you can follow him on Twitter @EddieMakuch
Got a news tip or want to contact us directly? Email news@gamespot.com

Written By

Eddie Makuch is a news editor at GameSpot, and would like to see the Whalers return to Hartford.

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243 comments
residude
residude

"it was impossible to launch a bug-free product, he said." Even though they said it would be bug free on launch :)

Dagus0323
Dagus0323

I miss the days when you could buy a game and it was already tested and in a final state.
I really enjoy ESO, but they could have done much better.

matthd
matthd

Haters of ESO better hope and prey this game does well if they ever want another single player es game. They're going to need to get back some of that money they invested into Zenimax and turn a profit.. so you know.. that money can go into fallout4 and es6.. but I forget little kids know nothing about economics.

omar_q
omar_q

Remember when games are just good right from the box? That they didn't have to fixed and patched and made 'better'?

philginge
philginge

I just lvled to VR1 rank and have to say I'm really enjoying the game.  Is it perfect? no.  Does the good out weigh the bad and is it enjoyable all the same? Yes!  As for bugs.. well I appear to be quite lucky as I only encountered a few broken quests (out of god knows how many I competed?!)  the quests that were broke were fixed in a day or so of me sending a ticket, I'm pretty impressed with that sort of turn around to be honest!  


Maybe we owe thanks to those Hardcore gamers who have Power lvled through the game, as they would have hit the issues first and reported them first?


Either way, I still have Loads of content to get through and I'm enjoying the game more and more!  I have barley touched PVP yet, but the brief parts I played were excellent.


Looking forward to finishing work, cracking open some wine and playing some Eso while the Mrs watches soaps. Sad but true.

alpha_unit97
alpha_unit97

As an mmo and Elder Scrolls fan I tried to love this game, believe me. But more than half the games issues aren't something that can be fixed, they stem from terrible design decisions that were made early on in development.

Blue_Tomato
Blue_Tomato

I dont want any other people in my game, no more than I want people I know running around inside an episode of Game of the Thrones.

bbq_R0ADK1LL
bbq_R0ADK1LL

That should be, "can" only get better. They started off missing so many of the features they promised, it can only really get better from here.

5 free days for current subscribers is a start but I'm certainly not buying into a game now that promises to be good in the future.

logansnider
logansnider

My latest trend with Gamespot... when it comes to Elder Scrolls Online


1) I Google search for articles about ESO...

2) Gamespot has posted pro-propaganda article...

3) I read sir article expecting something different than normal

4) I am disappointed to learn that it is another propaganda piece

5) I post a snarky comment in the discussion box rather than taking my offense lying down because I am a rebel against authority and because I am unimpressed by ESO.

deadpen
deadpen

Every week?!? Lets not make promises you can't keep. Start out with month or even year and go from there. I guess Fallout and elder scrolls VI will suffer from this.

decias
decias

Since Matt Firor mentioned he reads everything about ESO, I hope his eyes meet this post.  The thousands upon thousands of us who love this game are extremely happy that you're being open and forthcoming with the initial flaws and that Zenimax is extensively working to resolve them.  We are confident that the game will continue to get better and better.  I'm looking forward to all the updates and new systems you've got planned for us! 


I haven't had this much fun in an MMO since WoW, and I see myself playing this game for a long time.  Keep up the good work!

jnvwv
jnvwv

I dislike the strong hatred for a game that many of you haven't played. If you don't want to play it, don't play it. What I feel is wrong is when people bash a game that they don't want to try, simply based on other peoples reviews. Are reviews helpful? Of course they are. They help us decide what we spend our money on. But if you don't play it, or don't intent to even try it, then wishing for it's downfall is simply childish. Personally, I enjoy playing ESO. My children enjoy playing ESO. We enjoy playing it together. If you don't want it, then don't play it, but wishing for it's downfall is nothing more that wanting people who ARE enjoying the game to lose something that they are enjoying, and it something that doesn't even effect you one way or another.

Garm31
Garm31

Please let this MMO die horribly. So that the Bestheda Softworks made, SINGLEPLAYER, numbered entry in the series can return to steal hundreds of hours of my life.

Mommas_b_o_y
Mommas_b_o_y

it's already gotten a lot better with gold sellers and bug fixing. i'm really surprised they gave out free game time. most mmo's are just like screw you when they mess up.

Darkhol0w
Darkhol0w

A little too late for me at least. 

I already cancelled my subscription because I finished the main storyline..and I had no raids to do.

spikepigeo
spikepigeo

This game is fun, plain and simple, and that list of features get's me excited for the future. I'm going to be around a long time to see them come about. Imperial City PvP DUNGEON?!? Yes, please.

northArrow
northArrow

I played in every beta of the last few months leading up to launch. It's not a horrible game, I liked it, but its not worth $15 a month. I'll be back when it's F2P

Pupchu
Pupchu

I used to be a developer like you, then i took a MMO in the knee.

lokar82
lokar82

Paid monthly subscription = no sale.

Slim_Lyrics
Slim_Lyrics

"players who create an active account prior to 8 p.m. tonight and who are currently using their 30 days of included game time will be given five additional days of play time"


WOW! FIVE WHOLE DAYS! ESO is going above and beyond what is required in order to reward  their customers. 

lutarian
lutarian

@Dagus0323  

Well. I understand what you are saying, but this is an MMO. No MMO has been in its final state. They have all had issues and bugs.  

lutarian
lutarian

@matthd  

Preach it!  Man, I would love to see a Fallout 4 and ES6.  

BurningUp99
BurningUp99

@alpha_unit97   That's just your opinion on the mechanics...that doesn't mean it's terrible design.  It's just not a design that you like. There's a difference.  It's like saying you don't like how a car looks when a company redesigns one of their models. 


Most of the haters of this game don't really state their case correctly which makes them look bad and like they're not really honest.  I'm not saying you specifically but just the haters in general. 

Saying you want a game to fail and that F2P games are better doesn't really help the ESO haters win any arguments or brownie points in the gaming world.

decias
decias

@logansnider  6.  (a year later) I give my deepest apology and I also have an admission to make:  My little Gamespot trend is over.  I quit 8 months ago in fact.  Once I realized this type of behavior got me nowhere in life, I quit immediately and realized this is not the kind of person I wish to be.  Currently I am an avid Elder Scrolls Online player, a guild leader in fact, and have been extremely happy I came back around to this game.  I just hit VR20 and my guild is getting ready for the Trials in 2.1!


Thanks to Zenimax, Gamespot, and Decias, for replying.



bfeinberg
bfeinberg

@logansnider Really, with all the negative news about ESO, the first positive piece that comes along and you claim it "another propaganda piece!). Seriously, what the hell, Gamespot gave ESO a 6. I hardly think that counts as a positive news story do you? Next time, how about skipping step 5 since it serves no other purpose than pissing people off (unless that is your goal I guess, and then I leave you to your shallow life if so).

veryDERPY
veryDERPY

@jnvwv it is...difficult to invest in a game then pay a sub fee just to TRY it when tons of ppl tells you it aint that good.

BurningUp99
BurningUp99

@Garm31   Another moron award going to Garm31.   Yeah because they made a game not soley for YOU and what YOU wanted....you want the game to fail.  Grow a pair and GROW UP kid.

If 31 is your age I'm going to laugh harder than I already am at you.



Hiraishin
Hiraishin

@Garm31  get the facts straight before you dish out comments like that. This is not a game made by bethesda.

bfeinberg
bfeinberg

@Garm31 As has been said MANY MANY times on here, Zenimax made ESO, not Bethesda. I love the single player games as well, and I believe they have been working on Fallout 4 for awhile now. That said, I and many other people also love this game, so wishing it would die a horrible death is really selfish and self-entitled of you.

lutarian
lutarian

@Darkhol0w  

Bullshit LIE. There is WAY more to do in endgame than there is to do to reach max level.

BurningUp99
BurningUp99

Uhm this isn't WoW they never said ESO was all about raids.  You power gamers that rush through content as fast as possible act like your owed something.  You're the minority so no game maker is ever going to cater to you.  The average ESO player right now is not over level 30.


BurningUp99
BurningUp99

@spikepigeo    I can't wait for that the city dungeon its going to be awesome!!  They're going to make Darkness Falls type stuff like DAOC had. 

lutarian
lutarian

@northArrow  

Uh. So you judged a game on a beta?  WoW had a horrible beta and a horrible launch.  I did not like the ESO beta much but it has improved ALOT since then.

shreddyz
shreddyz

@Slim_Lyrics  just shows you what developers think of the player base, as if we are reeeetarded. that amounts to around 2 dollars!

alpha_unit97
alpha_unit97

@BurningUp99  They're terrible design decisions because the majority of people disliked them. When you make a game you ask yourself "what do most people want to see?" not "what's, in our opinion, the best way way to go about this?".

I understand where you're coming from (I used to defend this game in the comment sections as well) but in the end of the day, the developers failed to deliver an Elder Scrolls experience that would please most people.

Bag Angry Joe all you want, call people haters etc. But you can't say to those people "You didn't like the game because you played it wrong" or "most haters probably haven't even played the game". Those people disliked the game because they were promised an Elder Scrolls mmo that is a compelling experience from start to finish and is worth $15 a month, and they weren't satisfied.

logansnider
logansnider

@decias @logansniderLadies, gentlemen, and two trolling douchbags listed up above. I said that I was unimpressed. I did not say that I wanted it to go free to play, or that I am a shallow individual who is commenting out of some innate need to lift myself over the unenlightened inferior masses. "Why am I unimpressed?" and "why have I taken offense to what I consider Gamespot propaganda?" were the responses that should have been made, if you had made them. Allow me to elaborate in greater detail since such spiteful comments were made without greater inquisition. First, Gamespot has given ESO an irregular amount of coverage, an article once every day or sometimes once every three days. It is true that they reviewed the game giving it a 6, but the review in progress is still being maintained, AND... the review of a 6 can and will likely be increased to an 8 over due time. I do not care about your experiences from having played the game because they were not my experiences. The numerous glitches common amongst new releases, but many of which I listed during Beta, were ignored including the "dupe giltch." Then there is the stagnate art style, initially I found the design to be rather impressive, but as I traversed the landscape that awe quickly turned into a frown. The dungeons, filled with people I care nothing for, bunny hoping to glory, in the way, and annoying. And lastly, then there are the fees. Common retorts to all of these are: You mustn't have played many MMOs, or something along the lines of Its an MMO not an RPG like Skyrim. My immediate response is, yeah I know, and yeah I've played numerous MMOs, and I'm still not impressed. Common retorts are: Which MMOs, because you are lying. Well... Age of Wushu, Age of Empires Online, Crimecraft, Runescape, some Star Wars MMOs... etc... Right now I'm hooked on some RTS games until Wolfenstein New Order comes out, while also building a New Vegas mod. As for positive piece, I actually read these articles, and they are not as sourly worded as you might think. Yeah, some of them can delve into details that are not positive, but they always seem... distorted to give a positive impression. Ah, then there is the last negative retort that I can expect about fees. Yes, I find the financial model of monthly, yet not yearly pay-to-play fees, to be outdated and more damaging to an MMO launch than productive. Common retorts include, some of the best MMOs I've played are pay-to-play. And to that I say, I don't care, because had they went with a lump sum fee model of $150 dollars, instead of $15 a month, players would have been more willing to bite that one large bullet instead of several smaller bitter bullets.

lutarian
lutarian

@veryDERPY @jnvwv 

So you can't think for yourself? So basically you are a sheep, a follower, and not a leader.

BurningUp99
BurningUp99

@veryDERPY   No that's just the people you focus on because you have preconceived notions.  Tons of people are saying the game is good you're just going by a few negative people that probably don't even own the game.  The haters on Youtube, this site, and many others I quite assure you are people that don't even own the game.  It's very easy to pick these people out.


jnvwv
jnvwv

@veryDERPY @jnvwv I can surely understand that you would find it difficult to invest in a game to try it out, and I will not blame you if you do not make that choice. If you don't want to, or simply can't, spare the dough, then I understand. Games are expensive. We share an expensive hobby. Personally, I enjoy the game. I see a lot of potential for ESO. Does it have flaws? Yep. Do all MMOs have flaws at launch? Yep. A MMO evolves over time. It's not a standalone single player game where you get the same experience from it then you would if you buy it two years after launch. What bothers me is when folks read a few reviews, decide not to buy it (which is perfectly fine), and then openly hate and bash a product that they have not experienced for themselves. If you don't want to hop into ESO, cool. I hope you enjoy what you are playing. I made the decision to buy multiple copies of ESO, have 2 paid accounts for it, and best of all, I am enjoying it tremendously. What deeply bothers me is when folks actually take the time to wish for the game to fail and make predictions that the servers will be down in 2 years (Everquest 2 I still up, just a reminder). Why waste your time hating something that some people are enjoying, especially if you haven't given it a spin for yourself. I see a lot of potential for ESO, and as I said, MMOs evolve. They aren't structured like single player games. Compare WOW on launch day to WOW now. It's a different experience. As for my original point, I am playing it, and I hope it does well and gets plenty of improvements, and anybody who enjoys a game should be able to understand that. What I find it so hard to comprehend is when someone hasn't played a game, doesn't intend to play a game, yet literally cheers for it to fail. Why cheer for a product to fail? You gain nothing from it's failure, and the people who would lose from it's "failure" are the people who are enjoying it. I apologize if this reply came at a much later time, but I was having fun with my game. I hope other people could go find a game that they would have fun with instead of attempting to take the wind out of my sails for enjoying something that they haven't even tried.

bfeinberg
bfeinberg

@veryDERPY @jnvwv ... but why do you then need to come to the forums on what is a positive news article to crap all over it? (not you personally perhaps, but some of these haters). That is what I truly don't understand.

lutarian
lutarian

@BurningUp99  

Why?  You realize the age of gamers now that were around when gaming started up?  It's way beyond 30. I know guys that are in their 50's, VERY successful and still play games.

lutarian
lutarian

@alpha_unit97  

Wrong. Majority of the people disliked them? According to whom?

You can't make an ES MMO exactly like a ES single person game. Not possible. So they instead created a hybrid. If ES NEVER existed people would be going nutz (in a good way) over ESO.

I have been playing ESO since launch and TONS of people like it. Most simply play and enjoy the game, while the hater complain.


By the way, the certain person you mentioned, was paid to give the negative review AFTER he gave his good review. How do I know?  I am involved in the industry. This happens quite often. It's sad, but it happens. Very few video game reviewers exist that are not "whores".

alpha_unit97
alpha_unit97

You're just emphasising my point. You cant accuse people of disliking a game because they're bad at it or they're not playing it correctly.

If so many people don't enjoy a game then its design is flawed, its as simple as that.

matthd
matthd

Oh ffs. The game design is better than any mmo on the market. Theres my opinion. IM SO SICK OF HEARI G ABOUT ANGRY HOE. The dudes a sellout. He picks major games and then shreds them to get views. He's a shitty gamer ontop of that. I've watched his eso streams and he was just bad at the game. Somethings tells me you're just a bad gamer and you're mad because you're bad at eso.

matthd
matthd

Generally people get pissed at negativity towards the game is because truth be told its the best MMO on the market even with bugs and brokeness it represents. I've played um all extensively. WoW, Rift, TSW, Swtor.. a little terra and even some Allods.. And yeah with some patching it will be fantastic. So people get irritated that people are cheap and pushing for this game to go f2p which would rend its current format infinite.

bfeinberg
bfeinberg

@logansnider @decias I really don't think people would have been willing to bite at $150, but that is besides the point. I have no problem with anything you said above (even the trolling douchbag comments because frankly I will admit I was being one).


The reason I was being one though is because I have had enough of the people coming on here actually hoping the game fails, and in fact cheering for it to fail. Seriously, what purpose does it serve? It is the sign of a very immature person - but I guess I really should expect that on a gaming website.


I am going to behave myself now as I have been bad the last few days. I am still going to call out the people that are just rooting for the game to fail as haters though, because how else would you categorize them?

Sonic4545
Sonic4545

@BurningUp99 Actually there are a lot of people like myself, who spent 30-40 hours playing, that say it sucks.


It is a horribly boring game that cannot be fixed.  It is a good thing if someone on the fence reads these comments and it helps them stay away and save their money.

If the only people allowed to comment are those who like the game would leave a false impression that this turd shines.