Sony issues fix for broken PlayStation 3 firmware

PS3 firmware version 4.46 replaces last week's faulty 4.45 update.

by

Sony has wheeled out firmware version 4.46 for the PlayStation 3, which allows users to hide trophy notifications. The new PS3 firmware replaces version 4.45, which was released with the same feature last week but made some consoles inoperable.

Users who weren't locked out of the PlayStation 3's XrossMediaBar will be able to download PS3 firmware 4.46 through the System Update menu.

Sony has also issued step-by-step instructions for those affected by the faulty 4.45 firmware, detailing the process to download the firmware file manually from a computer and then installing it on the PS3 in safe mode via a USB stick.

Sony's full instructions for manually applying the 4.46 firmware are reproduced below:

Step 1: Manually Download System Software

  • You will need a USB Mass Storage device such as a USB flash drive with at least 168 MB of free space. If your PS3 is either CECHA00/CECHB00 series model, you can also use Memory Stick™, SD Memory Card, and CompactFlash®.
  • Create a folder named “PS3” on the storage media or USB device.
  • Within the PS3 folder, create a folder named "UPDATE".
  • Using your computer, click the following hyperlink to begin downloading system software 4.46
  • Download the update data from the webpage and save it in the "UPDATE" folder.
  • Location: Save in the “PS3” folder > “UPDATE” folder
  • File name: Save as file name “PS3UPDAT.PUP”
  • Note: If the data is not saved in the correct way, the PS3 will not recognize the update data. The folder name must be in all uppercase letters.

Step 2: Activate Safe Mode

  • With the PS3 off (power light should be red), touch and hold the Power button, you will hear the 1st beep indicating that the PS3 is powering on.
  • Continue to hold the power button, and after approximately 5 seconds you will hear a 2nd beep.
  • Continue to hold the power button and after 5 more seconds you'll hear a 3rd beep, and system will power off (Power light goes red).
  • Release power button.
  • Touch and hold the Power button, you will hear the 1st beep, again for PS3 power on.
  • Continue to hold and after approximately 5 seconds you will hear the 2nd beep for video reset.
  • Continue to hold and after 5 seconds you will hear a quick double beep. At that point release power button.
  • If you succeeded in activating Safe Mode, you will see a message on screen saying, "Connect the controller using a USB cable and then press the PS button".
  • Connect a controller to the PS3 with a USB cable.
  • If you were not able to get into Safe Mode, your system may need service. Please contact [Sony] for further assistance.

Step 3: Manually Update PS3 Software

  • Connect the storage media to PS3 system.
  • Select [6 - System Update] and Press X.
  • Please note: Data and settings may be deleted if you choose any of the first (5) options. Please make sure to only choose option [6 - System Update].
  • Press Start and Select at the same time.
  • The PS3 system will restart and recognizes the update file in the storage media.
  • Press right on the d-pad to scroll through the update description and user agreement.
  • Press X to confirm the update.
  • The system will now install the new system software and restart automatically upon completion.

Discussion

130 comments
unam10122
unam10122

sony will always have inferior online to xbox not being fanboy just telling the truth 

DrKill09
DrKill09

My console never had issues, but I will get this update. 

obsequies
obsequies

at least theres a fix for the extremely small amount of people who had to deal with this for a few days

hadlee73
hadlee73

People seem to think Sony did a bad thing when this update temporarily bricked their consoles. But if you apply Microsoft logic, they actually gave better value. Instead of just giving the option to hide trophy notifications, it hid all of the console's functionality. See? They over-delivered :P

Gargus
Gargus

I didn't have an issue but that is fantastic how fast got a fix out for it that even fixes bricked ps3 systems.

No bullshit "You need to ship it to us and pay for it", no having to buy a new system, no fighting with warranties. Just a simple "sorry we messed up. Here is something you can do yourself to fix it instead of having to get it replaced and wasting time and money doing so"

PumpkinBoogie
PumpkinBoogie

Well thankfully, I didn't have that problem first time around when my system updated to 4.45 (nor did my dad w/ his system). Hmm, I wonder what causes that for some people and not others....?

Fabregasgunner
Fabregasgunner

Reminds me of when ur buying a PC game and doesn't work n the guy says u should have read the specifications on the back... N it's just pure nerd speak

Fabregasgunner
Fabregasgunner

I have a ps3 n that all just sounds lik all sorts of crazy

COPMAN221ISBACK
COPMAN221ISBACK

a lot easier than dealing with the RROD and Microscam denial of it when it started appearing at launch

Ra-Maxima
Ra-Maxima

problems problems some times I hate PS3 for Updating and Fixing. not like PS and PS2.

lucivar1
lucivar1

Phony station 3 bricks again and you need a degree in computer science to decipher the 15 paragraph step by step instructions, LOL.

thuglove2005
thuglove2005

OK GOOD NEWS LETS GET READY FOR THAT PS4 ADD ME THUGLOVE68

dalua360
dalua360

In my opinion there's a bunch of people trying to access the safe mode wrongly and they're saying "it can't access"... My PS3 was bricked too, but I can access safe mode because the "safe mode" is like the"BIOS" on PCs, there's no relation to the HDD. I believe this is plausible because a friend of mine, 30 yrs-old, system analyst, couldn't access correctly, then I helped him and now it's alright !

fun2gameSD
fun2gameSD

4.45 bricked my PS3 but Sony wants me to pay them $100 to fix it.  I can't install 4.46 cause I can't get into Safe Mode.  I have one of the original PS3 systems with original hard drive, which means Sony doesn't support it, thus the added fee.  Next time you guys moan, remember there's always someone worse off.  And that would be me.

derekallthumbs
derekallthumbs

@pr56This issue is still going on, I am also effected, my system will not play any disc based games, or even recognize a Blu-Ray disc in the drive. The thread is now up to 22 pages, and has no response from Sony yet.

AussieDCO
AussieDCO

@COPMAN221ISBACK but not as bad as the YLOD which Sony have tried to deny, at least Microsoft extended the warrant to cover it.  Sony on the other hand just simply said bad luck if it happened after a year.

Ravenlore_basic
Ravenlore_basic

@Ra-Maxima well, I'm turning off my auto update after this. still not a big deal.  Though my GT6 is not 200% pay and missed out on over 100 cans of paint. 

Please Poly I would perfer to buy the paint instead of the daily log in and get 10 or buy cars just for the paint color!!

Ravenlore_basic
Ravenlore_basic

@lucivar1 ???? you mean GED... wow you should have completed Middle school at least.... LOL  ....hahahahahaha   but thanks for the laughs.  

: ) : )  o.O

Kosake
Kosake

@lucivar1 Wow, the stupid must be strong with you if you can't follow basic instructions to put a PS3 into Safe Mode and install an update from a USB Stick.  Good thing you've never encountered a RROD or a YLOD, or you'd think you need a masters from MIT to fix it.

WereCatf
WereCatf

@lucivar1 Uh, are you sure you want to admit to finding those instructions difficult?

dsb333
dsb333

@fun2gameSD "Next time you guys moan, remember there's always someone worse off."

 You really don't want to play that game, do you?

moxxidude
moxxidude

@fun2gameSD This happened to my PS3 (2009 80GB) exactly a year ago today. Seriously. Sony wanted $150 back then. I updated last year, my PS3 bricked and Sony tech couldn't do anything and pretended it wasn't an issue. Now in my research the YLOD related to the thermal paste coming lose, but I cannot for the life of me understand how a software issue can cause a hardware issue - because it can't. But there has to be something else to it, because a percentage of players have had this EXACT same scenario play out in their homes. I eventually just purchased another PS3, reluctantly I might add. Hey, Microsoft isn't exempt from this either, as I've owned 3 Xbox 360s (but only paid for one) due to the RROD.

dalua360
dalua360

@fun2gameSD the original systems weren't affected, only the ones which switched HDD and the new 500gb ones.... go back to your office at Microsoft "mister new account created to troll Sony"

AlkaPorty
AlkaPorty

@fun2gameSD 
I'm with you with this, this is unacceptable and you should take action against them. You are simply using the console like it was meant to be use and due to an error of them, you have to pay $100?! Totally unacceptable and outrageous

canuckbiker
canuckbiker

@fun2gameSD That really sucks. I like Sony products, but it's bullshit they don't fix this mistake for you for free.

dsb333
dsb333

@Kosake @lucivar1  

It doesn't really warrant calling people stupid, but a computer science degree? Really? There's a bit more to a computer science degree than that.

dalua360
dalua360

@fun2gameSD Your account is from today buddy, go back to your office at Microsoft !

Anxiety21
Anxiety21

@dalua360 I find this odd as mine is new with swapped 500 gb hard drive and I have absolutely no issues?  This bricking issue is a curious on indeed!  And not just mine but I also swapped the hard drives in my brothers and in a friends.  I also bought a 500 GB for my nephew.  We all updated to 4.45 with no issues so I still wonder what is going on. Oh well some of us don't have it as bad I guess ;P

fun2gameSD
fun2gameSD

Troll?  You're the one lashing out at me!  Your harassment of me is outside the context of this forum.  I'm stating a fact that Sony will fix my broken PS3 for $100.  This same PS3 was broken by firmware 4.45 as it was working fine up until the firmware was installed.  Now why do you want to troll against me?

fun2gameSD
fun2gameSD

@canuckbiker @fun2gameSD Yes, bullshit it is!  I feel like Sony has a gun to my head and they're asking me, "Do I feel lucky?  Well, do ya, punk??"

PumpkinBoogie
PumpkinBoogie

@Master_Adeum @daviddiorio @PumpkinBoogie hmm, who knows...maybe you got one of those good quality aftermarket, lol.

 No really, joking aside, I'm sure they're is got to be other factors too. As I've never been the type have any issues, either, when doing firmware updates. Perhaps it may have something to do w/ how much space they have left before updating or maybe some bad sectors on it?


PumpkinBoogie
PumpkinBoogie

@dsb333 @Kosake @lucivar1 Welll, to be fair......he (or she) didn't really call them stupid, more like 'the stupid' as in the force of stupidity.

Y'know, some just can't break outta that vortex as easily as others, lol.

fun2gameSD
fun2gameSD

@WereCatf Yes, I tried all those things.  I'll try to swap out the original drive and see if I can get into Safe Mode with another HDD.

WereCatf
WereCatf

@fun2gameSD @dalua360 That sounds like there's something else botched with your system. But I assume you've already tried unplugging it from the mains first for like 10 seconds, then tried holding the power-button down until those two successive beeps, without first powering the system up?

fun2gameSD
fun2gameSD

@dalua360 @fun2gameSD Thank you.  But I thought you had a different process.  This doesn't work for me.  The 1st beep is quickly followed by 3 fast beeps and a blinking red light.  The system is then unresponsive.

dalua360
dalua360

@fun2gameSD

@dalua360

 Step 1: Manually Download System Software

  • You will need a USB Mass Storage device such as a USB flash drive with at least 168 MB of free space. If your PS3 is either CECHA00/CECHB00 series model, you can also use Memory Stick™, SD Memory Card, and CompactFlash®.
  • Create a folder named “PS3” on the storage media or USB device.
  • Within the PS3 folder, create a folder named "UPDATE".
  • Using your computer, click the following hyperlink to begin downloading system software 4.46
  • Download the update data from the webpage and save it in the "UPDATE" folder.
  • Location: Save in the “PS3” folder > “UPDATE” folder
  • File name: Save as file name “PS3UPDAT.PUP”
  • Note: If the data is not saved in the correct way, the PS3 will not recognize the update data. The folder name must be in all uppercase letters.

Step 2: Activate Safe Mode

  • With the PS3 off (power light should be red), touch and hold the Power button, you will hear the 1st beep indicating that the PS3 is powering on.
  • Continue to hold the power button, and after approximately 5 seconds you will hear a 2nd beep.
  • Continue to hold the power button and after 5 more seconds you'll hear a 3rd beep, and system will power off (Power light goes red).
  • Release power button.
  • Touch and hold the Power button, you will hear the 1st beep, again for PS3 power on.
  • Continue to hold and after approximately 5 seconds you will hear the 2nd beep for video reset.
  • Continue to hold and after 5 seconds you will hear a quick double beep. At that point release power button.
  • If you succeeded in activating Safe Mode, you will see a message on screen saying, "Connect the controller using a USB cable and then press the PS button".
  • Connect a controller to the PS3 with a USB cable.
  • If you were not able to get into Safe Mode, your system may need service. Please contact [Sony] for further assistance.

Step 3: Manually Update PS3 Software

  • Connect the storage media to PS3 system.
  • Select [6 - System Update] and Press X.
  • Please note: Data and settings may be deleted if you choose any of the first (5) options. Please make sure to only choose option [6 - System Update].
  • Press Start and Select at the same time.
  • The PS3 system will restart and recognizes the update file in the storage media.
  • Press right on the d-pad to scroll through the update description and user agreement.
  • Press X to confirm the update.
  • The system will now install the new system software and restart automatically upon completion.

fun2gameSD
fun2gameSD

@dalua360 @fun2gameSD And considering I can't get help here, I'm still dead in the water.  Thanks for your wonderful "How To" guidance

dalua360
dalua360

@Anxiety21 @dalua360 I have my friends list full, that means 100 people that didn't have any problems too, or at least their PS3 didn't stop, just a few problems like mine that was wierd when downloading  stuff... Maybe this is an attack from M$ in this race for the new gen !