Sony defends PlanetSide 2’s “pop-up” offers

SOE said it’s fixing PlanetSide 2’s “notification system,” but it’s not going away.

Image credit: Reddit user chipay

PlanetSide 2 players recently noticed a lot of “pop-up” notifications while playing the game, which offered them to buy its premium membership.

The notifications appeared in the lower right corner of the screen. Players complained that they were getting them several times an hour, and that it was easy to accept them by mistake by pushing the wrong key.

In a post to PlanetSide 2’s forums, the game’s creative director Matthew Higby explained that players were getting far more of these notifications because of two special offers that ran simultaneously and a server issue that reset who should receive notifications. Higby made clear that players will not get nearly as many notifications normally, and that SOE disabled the system while it adjusts it “in order to reduce impact and prevent distraction from gameplay as much as possible.”

However, Higby explained these notification will continue to appear (less often), and that increasing awareness of membership and marketplace offerings is better than other ways to support PlanetSide 2.

“As a free-to-play game, our servers are kept running by the support of a relatively small percentage of the player-base, and initiatives like this are critical to us being able to grow the percentage of players who are helping support the game,” he said. “The alternatives are to either cut back on the development resources, or add more and more items for our existing supporters to purchase to make up the difference.”

For more on PlanetSide 2, check out our previous coverage.

Emanuel Maiberg is a freelance writer. You can follow him on Twitter @emanuelmaiberg and Google+.
Got a news tip or want to contact us directly? Email news@gamespot.com

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Emanuel Maiberg is a freelance writer in search of the Citizen Kane of burritos.

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Discussion

133 comments
y154yu55uf
y154yu55uf

Whilst i understand the game is free 2 play and of course the devs are looking for us to pay, i don't believe the notifications and reminders should be designed in such a way were you can accidentally click it and it disrupts game play. In-between games sure, its free who am i to complain. Its not good etiquette, there are countless games on mobile where they place the button in the add to buy it in exactly the same position as the "next" or "go" button in game, so as you are anticipating pressing the advance button, you have actually been duped into going into the play store to buy the game. I dunno, i feel that no matter how many times you ask me to pay money, unless i want to.... i won't. And when i do... I will.... Simples

Zombrex
Zombrex

For those complaining, odds are the ads won't be exactly the same for the PS4 version since you can't just click it away. My guess is they'll either have the same ads but have them disappear after a few seconds or show them between games. In either case, for those of us that read the article, at the height of frustration current players were seeing the ads "several times an hour." Which leads any logical person to believe that under normal circumstances a player might see an ad once or twice and hour. 

There's no such thing as a free lunch.


shakensparco
shakensparco

Don't ask a game to be free and then expect the paid-game treatment. It's not like there are server costs and the staff needs to eat or anything

DVONvX
DVONvX

If MS did this they would catch such hell from the gaming community. But when sony does it...its fine. ha. 

TMK_PsYcho
TMK_PsYcho

Anyone know when this game is coming out, hope its soon, getting a bit bored waiting for all the EPIC games :/

Techtroll
Techtroll

I thought this game was supposed to be out already more bs from sony again

DanielL5583
DanielL5583

And this is why the only F2P game I play is War Thunder - because I don't have to deal with this bullshit.

hardeddie
hardeddie

Then dont play. Go out and purchase a full $60 game. You play F2P games of course they would need to keep their servers running. Stop being cheap!

bob15x
bob15x

Its Sony, so its ok, but if it was Microsoft than hell no.  Anti consumer, Greedy, ruining gaming.  Fucking hypocrites everywhere

DeadrisingX1
DeadrisingX1

It is a free to play game, so it's understandable enough. I'm sure those ads would get on my nerves though if I played this.

ParanoidPaal
ParanoidPaal

It's a free game, so I don't really mind it as long as it doesn't pop up every five minutes. If it pops up once as you enter the game, that's fine. I haven't played PS2 in ages, so I don't know how the ads have been so far, but I can't imagine it being too bad.

Merseyak
Merseyak

and why are people moaning about this they need money to keep the game going you show me an online game that costs nothing to maintain and ill show you a cow that reads poetry

croxus
croxus

AAah, the "insert coin" era is back with a vengheance!!

kyelo
kyelo

I can't wait to play this on PS4. I'd happily pay a fee to get rid of ads since it is 1. free to play and 2. has been critically applauded 84/100 on Metacritic(Infamous SS: 80 and Titanfall: 86). Won plenty awards as well.

Dannystaples14
Dannystaples14

At least "M$" adverts are on the dashboard not in the middle of games like some shitty mobile phone app.

nutcrackr
nutcrackr

Need adblock for PlanetSide 2 lol

brande77
brande77

Their other games have this mechanic already, but you generally only get 1 pop-up per session.

mr_nee
mr_nee

Jetpacks and vehicles - basically a Titanfall with huge matches. Have check this game out

monson21502
monson21502

sony said if the hackers dont wanna steal your money from ur credit cards info sony let them have then they will put in little pop ups and trick your kids into buying stuff off them. this is no different then stealing . most people will get stuck with what ever is bought by mistake

eternaldragoonx
eternaldragoonx

LOL POS FREE TO PLAY GARBAGE!!!! stand as one my fellow gamers and this crap will be off our console before you know it.

NightlyOne
NightlyOne

I can understand wanting to create in-game pop-ups to advertise services, but it gets super annoying if it happens frequently. They should handle pop-ups in PlanetSide 2 as they do in EverQuest, where a free-to-player only experiences one pop-up per play session instead one, two or more per hour.

(I haven't touched EQ in a few months so I don't know if they made the pop-ups more obtrusive now compared to when I played)

wretch1d
wretch1d

This is like adverts during TV shows, shameless and parasitic at best, what a joke

Poodger
Poodger

I played it for about 10 hours before being irrevocably bored of it. I felt like my contribution in the world meant nothing, and everything the game had to offer in terms of missions and things to do felt hollow and empty. The combat was ok I guess. It didn't really stand out much as far as FPS games go. The magnitude and scope of battles was pretty impressive, but again, felt hollow because your contributions feel like a drop in a bucket.

DIGN
DIGN

 PS2 was a great console, the game, not so much.

gajbutler
gajbutler

Shame this game failed but SOE didn't listen to the players as usual.

jimmy_russell
jimmy_russell

Sony makes great hardware but their games are mediocre at best.

Earth_Krish
Earth_Krish

@shakensparco  Yeah, no, there are plenty of reasons to buy things in game, and they already have a big banner in equipment screen asking you to "upgrade". The problem with these notifications is that they are the same as the regular game notifications for invites, vehicle position swap requests, and the like. That's why they are so annoying, they are literally breaking your focus on the game, in a way that pisses everyone off. 


We all know there's a shop, many of us buy things at the shop, we don't need it thrown in our faces when actually running around playing, that's just freaking stupid.

SoulxReaperx366
SoulxReaperx366

@DVONvX Not fine with me, not one bit. If we let it happen once, without doing anything about it, it opens the door for everyone else.

Lacerz
Lacerz

@bob15x I didn't realize Microsoft had any F2P games out there.

fede018
fede018

@bob15x did you read their explanation? It is a good reason, dumbass. More Premium accounts, less items to buy

Zombrex
Zombrex

@mr_nee  More like Halo meets Battlefield actually. The difference is 10 year olds won't be able to snipe you from across the map.

Lacerz
Lacerz

@eternaldragoonx Exactly!  It makes much more sense to pay $60 for a 6v6 multiplayer game with 3 game modes!

sblazed
sblazed

@eternaldragoonx bon chance it's made by sony lololo

great game btw, it totally deserve more attention. I can't get back into BF/CS since playing this

thebigo3d
thebigo3d

Lol without that ad revenue you wouldn't have tv

Poodger
Poodger

To add to that, as impressive looking as the battles are, and as fantastic as they sound in theory, what I experience in every single battle was a painfully slow push to accomplish shallow objectives. In fact, it would often just result in a stalemate for hours, with people just camping places.

mbounce88
mbounce88

@jimmy_russell  This has got to be the worst comment of the year and i'm serious. All 8 likes have to be trolls. Come on now

terrariafan247
terrariafan247

@jimmy_russell  Because Microsoft are sooooo good as well! If you want a studio that makes good games and consoles you should buy a Wii u or 3DS.

KHAndAnime
KHAndAnime

@jimmy_russellWhich is why Planetside 2, a free game, received 83.91% on Gamerankings, outscoring many $60 titles this year (and last).

shakensparco
shakensparco

@SoulxReaperx366 @DVONvX  Why is it not fine? Sony is providing this game FOR FREE. Have you paid more than a couple dollars to the game? If not, stop acting entitled. It's their game, Sony can do whatever it wants.

CrashOV
CrashOV

@fede018 @bob15x  there is never a good reason for popup ads inside a game. ever. that's what mailing lists and websites are for

ajstrike922
ajstrike922

You ever heard of cable? Who watches local channels anymore?

bizi29
bizi29

@Poodger  You should try getting into a decent outfit. Solo play is nice but you don't see the best that PS2 has to offer. 

Try saving a facility from enemy capture at the last minute when you drop in with your outfit while the other ppl that were trapped in the spawn room also make the push and slaughter the enemies. See how you feel then.

Having a great fight with a strong enemy oposition over a critcally placed base.

Flanking an enemy armor column and wrecking them, sure being in vanguards helped :D.

Being part of a multi-outfit alliance all working towards the same goal, quickly redeploying to react to the changing battlefield, with hundreds of players on your side AND oposing you.

mbounce88
mbounce88

@ajstrike922  Cable doesn't pay all the TV networks bills. Thats why the channels with the top show and most live sports get the most money.. Because during those shows/events, more people watch COMMERCIALS! lol come on now