Sony adopts new PS3, PSP warranty plan

Optional extended service contract covers console, handheld for one or two years beyond free manufacturers' protection.

The PlayStation 3 doesn't even remotely have the reputation for hardware malfunctions that Microsoft's Xbox 360 does. Still, Sony today announced an extended service plan for the PS3, as well as the PSP, one in which gamers can lengthen the manufacturers' warranty for up to three years after purchase of a system. The PlayStation Protection Plan, as Sony has officially dubbed it, will be available beginning this month.

Those wishing to extend the PS3's manufacturers' warranty by an additional 365 days can do so for $44.99, while a two-year add-on can be purchased for $59.99. Both protection extensions go into effect after the free one-year warranty expires, and they cover the same types of damage, including shipping and repair charges.

Retailers now have a bit of competition.

PSP owners can amp up their coverage for an additional year for $29.99 or $39.99 for two years. Handheld gamers can also opt in to the Accidental Damage Plan, which extends the coverage to include cracked screens, for an additional $10.

The new extended warranty is available to all new purchasers, as well as those who are still covered by the one-year manufacturers' warranty. Those interested in extending their coverage can do so by calling 1-866-716-7669. Full terms and conditions of the plan are available through Sony's Web site.

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Discussion

173 comments
ejay_kain
ejay_kain

i own a ps3 2 years and had a lot of fun playing it. I have the 40gb vesion yuo the fat one. If my ps3 would die i would buy a new one because 40 gb is nothing :P. The slim version is cheaper and has more capacity so no warrenty for me :)

blancobo
blancobo

Simple Math here: Great Console + Low Failure Rate = High Useful Life High Useful Life + Sony charging for Extended Service = Revenues for Sony on a service highly unlikely to be needed. On the other hand... perhaps they made changes to the consoles, to make them even more cost effective and the failure rate probability may have increased by a percentage. Adding this fee would cover for that additional failure rate percentage on the improved console.

akins410
akins410

O yea. Thats right sony,we shall smite our enemys.How do yall think of this stuff.Microsoft take notes

Sil3ntStRik3R
Sil3ntStRik3R

hmmmm!!! i got one of the 1st ps3's. the 60gig system when 1st launched back in 07 can i still purchase this?????

dr_jashugan
dr_jashugan

PS products are of good quality. They don't need this extended warranty. This is just Sony's way to CASH IN. :evil:

OJ_the_LION
OJ_the_LION

Well, my PS3 is two years old in June and my PSP is three years old (and I bought it in Akihabara so I'm not sure if this even applies), but this is still a good thing for people who want to protect their investment just in case. Of course, Sony products are well built to begin with, unlike my 360 which started having major issues not two weeks out of warranty.

issa3703
issa3703

soo every one buy the protection plan from sony or some will not buy it ?

comachrissie
comachrissie

A great idea to solidify in people's minds that Sony consoles will continue to be the more reliable brand and reduce the risk factor of spending $450+. This just adds another reason for people who are on the fence to branch out and try one.

Tony-Baxter
Tony-Baxter

Had my PS3 since 2007 can I buy this?

tremor33
tremor33

Meh. Most warranties are a way to rip the consumer for the extra cash. In my experience, electronics usually break down after the warranty expires, regardless if it's a 1 or 3 year warranty. My PS3's been fine since launch so I'm glad I didn't get an extended warranty.

fps_d0minat0r
fps_d0minat0r

@ takreem95 its not a new ps3, just the rsx is switching to 40nm so it runs cooler and consumes about 15% less power. google it.

ADAM_PALO
ADAM_PALO

@helborhamy maybe i got microsoft confused with sony, or sony confused with microsoft, these are companies and their main concern is to maximise PROFITS. they are not going to release something that "You the buyer" consider a benifit without jacking you from the back. Sony has been riping the PS3 since launch date, removing and removing features, and now they are talking about "Extended Warranty" under the impression they give 2 S**Ts about the buyer yeah. Sorry call me a A-hole if i dont buy it ;-)

blackwingzero
blackwingzero

Sounds like a solid idea to convince new poeple that the PS3 is worth it.

TevoxZi
TevoxZi

@monson21502 I'm guessing your parents paid those, not you. Besides you've always been badmouthing Sony and PS3, so I don't really care what you say regarding PS3.

monson21502
monson21502

@Eazy1891, i bought all my ps system early. paid 299 for ps1. and i aint the only one whos lid wouldnt shut that i know of. i didnt get on gaming sites back then so im sure it was a common problem, i bought a ps2 for 299 and it couldnt play a dvd all the way with out getting dre. and that was right out of the box. which was a big deal to me back then. since it was my beedroom dvd player. and stand alone dvd players costed over 100 bucks. i love games and will prolly buy a ps4 soon after its launch also. im just saying if my slim breaks im done with sony. i paid 500 for a 60 gig and it lasted a little over 2 years. a 500 dollar lose is a big deal to me. only reason i bought another ps3 was i had alot invested. {ps3 games,blu rays, and 2 1080 p hdtvs} if my ps3 slim breaks im sueing sony for all that.plus pain and suffering. prolly get a few 100k from them tight sobs...

MacenKrace
MacenKrace

If you have power shortages that damage your PS3 or you shut it down recklessly then this is your best choice. I'm taking it anyway. Btw guys the Fat 80Gb model are the safest ones, followed by the slim, Fat 40Gb and the 60Gb.

Spike_Cloud
Spike_Cloud

if the ps3's are made well, then they just want the extra 40 bucks per person. smart :) lol

green_dominator
green_dominator

Does this mean the quality of production of PS3 will tumble?? LOL, Naw, I doubt Sony would do that but it makes you think.... It just seems odd to throw up a new warranty plan when it's generally not needed, MS is the one who needs that kind of plan lolz

shkar
shkar

hahaha.....Ok first of all don't thumb me down I'm no fanboy and I really do own both 360 and ps3(No great PC though). But There is obviously no need for an extended warranty whatsoever for any SONY product and not just PS3 (which is by far the most reliable among the entertainment electronic instruments nowadays)........I say you go and buy a game or 2 used games with that 60$ as there is no need for the warranty .

zMd113
zMd113

Hey look! A warranty to buy that is actually a GOOD idea!

CFritzRun
CFritzRun

Hmm, I've got a slim so I'm not too worried. But in all honesty you never know. I'll probably get this just to be safe because $60 beats the hell out of $150 in the off-chance I'll need to get it fixed.

helborhamy
helborhamy

@ADAM_PALO " since when did they care about buyer satisfaction, if they are not benifiting from it" You must have SONY confused with microsoft.

Jawehawk-DK
Jawehawk-DK

What are you people whining about? Don't want extra warrenty? Then don't buy it. Do you complain like this on TV, PC and other electronic warrenty's? The PS3 is pretty reliable, but some people do like to be on the safe side. Therefor, this is a nice option. Please stop whining about every possible thing.

gamer082009
gamer082009

Hmm lets see, competitors get free 3 year warranty..and Sony is just now offering an extended warranty plan?? Wow, they are so late to everything I see. Come on Sony start setting trends. I won't buy into it since I have a 120GB Slim and a lesser chance of getting a failure. But I'll say again as I've said before, this should've been the case from the get go like most expensive products sold in the US.

TevoxZi
TevoxZi

@VicViper99 This is why some people read about stuff how to fix YLOD by themselves rather than paying the 150 dollars. It's either the thermal compound or by less chances a broken Power Supply Unit after all.

VicViper99
VicViper99

Too bad I got the YLOD last month and am already out of warranty. This doesn't help me at all. But for those of you who are still in warranty, I would highly suggest you take Sony up on this offer. It's not exactly fair I agree, but it's certainly a better alternative to shelling out $150 when you find yourself stuck with the YLOD.

yearof3000
yearof3000

LMAO hahaha. thorughfire just got served!

ZedX-14Pilot
ZedX-14Pilot

@ destroyeur THAT is how warranties should be. ONLY in America can people be ripped off legally. Sony's product is so great, you have to pay for what MS gives out of the box. MS' warranty might only cover rrod after the one year, but, at least it addresses the problem. So let me get this straight Sony... You acknowledge the 'yellow light' issue by making us pay for extended coverage for it? You suck Sony! I like how Sony fanboy's like to rag on the 360 for its problems, and totally ignore the PS3 and its shortcomings.

Yuck_Too
Yuck_Too

The day my original 60g fatty breaks I don't know what I'll do... But this is one more trend that truly shows the flaws in our world. Used to be you could buy something and expect it to last longer than a few years...now they are designed to only last that long so you have to buy more. Welcome to consumerism...gotta drive that economy!

takreem95
takreem95

Ok, I found the new PS3 thing at PlayStation University, it said,"Following our report on the new PS3 Slim model (number CECH-2100A) that’s now trickling into stores, Sony contacted Japanese website PocketNews to inform them that the new model includes a 40nm RSX chip, rather than the previously presumed 45nm. Our thanks goes to our friends at Engadget for spotting the change.It’s good news for Sony’s profit margins, but also good news for us with a further 15 per cent reduction in power consumption compared to the previous PS3 Slim model." Huhn... Soon enough the PS3 won't need electricity, like the guy at PlayStation University said.

johny300
johny300

@Toysoldier34 so you had the rrod i had it twice then i threw my 360 in the garbage and i wont buy it until the rrod is fixed even if 360 had great exclusives this year i wont buy it.

Dragdar
Dragdar

Can someone please tell me if regular Ps3 Slim warranty covers accidental damage. The sensor that registers when a DVD is being inserted(so it would pull it in) was broken.

DeMoN_SouL_666
DeMoN_SouL_666

Selling extended warranty for a console that very rarely breaks down, that's one smart plan of Sony to get more money, and its even better for the console owners, so its an all winners deal here, and $60 for two years is nothing.

atopp399
atopp399

Warranty plans make the company money. Generally they are not worth it.

Trogeton
Trogeton

I thought they already had this..oh well the good thing is that I love seeing my warranty going to waste MEANING that I never have to use it.. GO SONY

takreem95
takreem95

Funny, the Battlefield Heroes advertisement.

takreem95
takreem95

@fps_d0minat0r Where did you hear about the new PS3? OH! May be the new PS3s will be the counter to Micro$oft'$ new XB360 Slims? What do you say?

raphaeljoash
raphaeljoash

@ trasherhead that is what ps3 is made of the opposite of crap

frank_nuno
frank_nuno

does anybody knows how it works outside US? I´m really interest in this offer

aGiantSquirrel
aGiantSquirrel

@Shark-mky True that, it was funny last night I was hit shut down on my Xbox from the quick menu, the screen turned off but you could still hear the system fans.. it was still shutting down it just took forever. I had an image in my mind of Microsoft Windows' shut down screen that sometimes stays on computer screens for a good 5 min before actuaclly shutting down, lol. I wonder if Xbox actually has one of those too, theyre just too afraid to show it. I like how the PS3 actually turns off immediately when you tell it to. Xbox, it complains, makes awful noises when you turn it on like its moaning or something, and then it fights with you when you try to turn it off, lol.

bsnimunf
bsnimunf

@detroyeur Its the same in the U.K but it is the retailer that is responsable for the repair or replacement. However no one will ever honor it and it never gets enforced by the legal system, so its completetely useless.

destroyeur
destroyeur

LOL, I'm happy to be Canadian, under law the warranty is the reasonable lifetime of said product, whatever a manufacturer write on the box doesn't hold any ground. A console, PS3 in this case, is 5 years warranty.

Fayt1986
Fayt1986

when are these new slims with 40nm RSX chips coming out cos my ps3 just broke and i wanna wait for this if its true.

Froggy_13
Froggy_13

i got the yellow light of death a few weeks ago...i feel so dirty.

Shark-mky
Shark-mky

Simple. 360 is Microsoft... Windows is Microsoft. Windows never worked properly... What makes you people think they can make a hardware that works if they cant make a software that works?

GONtheSKYLORD
GONtheSKYLORD

@ trasherhead Free 5 year warranty is amazing. Wish we had it here. Buying new consoles or paying for repairs would be a thing of the past as most begin to breakdown well before 5 years.