Significant changes coming to EA Origin

Electronic Arts reveals it is planning to "re-establish Origin as a service to gamers, not as a means to drive transactions."

Electronic Arts is aware that a negative perception surrounding its Origin service exists and is planning to launch significant changes to the platform to re-establish it with gamers in mind.

"In the near term, quite frankly, our focus is making that download better, making that install better, making that automatic patching better," executive vice president Andrew Wilson told GamesIndustry International. "Making that friends presence better, making the various game services better. That's what you're going to see from us over the next year, which is really re-establish Origin as a service to gamers, not as a means to drive transactions."

Regarding the negative sentiment that some users have expressed for Origin, Wilson said he doesn't expect users to change their perception of the service overnight. Still, he said he hopes gamers will come to appreciate the gamer-first changes in the pipeline.

"I want to reiterate, it's very important for people to understand that we don't expect that all of a sudden people are going to get up and go 'Oh! Great! We now love Origin!'" Wilson said.

"We get it. We understand it," he added. "We have heard, we have made some changes already in terms of how we do things, and we're looking at more changes that we'll talk about over the coming months that really are gamer-focused."

EA launched Origin during the 2011 Electronic Entertainment Expo. The digital distribution hub is a full-on replacement for the EA Store and sells first- and third-party PC and console games. As of March, it has 40 million members.

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Discussion

380 comments
straightcur
straightcur

I DO NOT WANT Origin (or Steam for that matter), I just want to buy a game, put it in my computer , and Play!!   I know, CRAZY huh......!!!

hardcorecasualz
hardcorecasualz

Steam is KING.

Origin is good as long as it's not spyware/keyloggers. if it's the same as steam maybe i wouldnt go germany and turn in the PC's battlefield 4.

dont have the pc for bf4 yet so im unaffected. ps4/xbox one is cheaper than revamping my pc.


i still have the pc's skyrim and am waiting for saints row 4 on steam :D

stev69
stev69

I can only speak for myself when I say, I do not want a "service" from EA or anyone else,  I don't use steam or any other third party download manager. I'm quite content to not have any extra applications running in the back ground (updating stuff when ever it feels like it) that I neither need nor want.

StarWatchers
StarWatchers

Yeah 40 million members that didn't have a choice but to install it or be denied games.

See steam was the same but it was worth doing it because Valve is independent and every time you bought a valve game through steam you knew valve was getting the money to develop more games and expand on idea's.


Choose to use steam, forced to used origin and Uplay, all these services are doing is just cluttering my desktop with game providers.

dawg295
dawg295

Origin: just like steam, but shit.

UniversalPie
UniversalPie

If they aren't going to disolve Origin, and do things right... Might as well make it more like Steam, and do things ALMOST right.

arcangelgold
arcangelgold

I'm sorry but the reason I don't like Origin is that it's blatantly designed to interfier with gamers' property rights. They think they have legal authority to stop us from selling our used games to others but there is no legal precedence for it. What Origins does in fact is called conversion. Conversion  in short is theft. Meaning they convert property which does NOT belong to them to their own use, i.e. interfering with or barring legal sales of second hand digital property. They also think we have some (non existent) legal obligation to make them more sales by having our rights impeded to resell or to allow our friend to borrow our game. Origins wants each member of my family to purchase the full Sims 3 games and  a copy of each expansion for each family member to play on their own account. Accounts we don't even want to begin with!

liandrikonflict
liandrikonflict

I think it would be cool if they sold a digital "Origin Headquarters" as DLC for Sim City 2013.

Darksider141
Darksider141

Digital distrabution is fine and all, but if im gonna buy a physical copy of a game from the store I shouldent have to use fucking Origin in order to play it.

blackothh
blackothh

your first step should be not using origin as a handcuff then i "might" think about using it.

FTB_Screamer
FTB_Screamer

I see the comment thread are full of Steam-tards, who will blindly reject anything that is not Steam, while happily accept having shit being shoveled down their thoughts as long as its "Steam"-ing.

AlphaWolF_J
AlphaWolF_J

ONLY CHANGE I WANT IS FOR  IT TO BE SCRAPPED.

i WONT BE INSTALLING IT EVER AGAIN 

and that rules out all EA games in that case which im fine with

PetJel
PetJel

I'm not supporting a company where the balance of financial interest vs consumer happyness is this screwed over.

hasancakir
hasancakir

Maybe just maybe origin can work if they are "inspired" by Steam. That's my idea.

atakan5
atakan5

Andrew Wilson told :  Pc players have low machine ,No ignite for pc players But we have a origin for pc players.  ORIGIN ?  'Oh! Great! We now love Origin becasue We uninstalled it from our pc. 

lfebaggins
lfebaggins

Try all you want EA, it will never change the fact:

Steam > Origin

Valve fanboy 4 life

Shielder7
Shielder7

Just Go Away EA, No one cares about the BS that comes out of your mouth anymore.

Asukafan2001
Asukafan2001

If they want to re-establish themselves as being gamer friendly, they should get there titles back on steam where they belong.

kbaily
kbaily

Translation: they're trying to be more like Steam

csward
csward

I'll believe it when I see it.

koyettsu1
koyettsu1

How about EA just accept the inevitable, move all your games to Steam and call it a day.  

TheTrueObelus
TheTrueObelus

I'm still skeptical but at least EA is now saying the right things. Maybe the recent change at the top will actually make a difference.

Blank2k2
Blank2k2

Unless its being renamed to Steam, no thank you.


Johny_47
Johny_47

Unless it's a change like absolute deletion / destruction I'm not interested. I really hope C&C Generals 2 doesn't use origin because I won't be playing it if it is, ruined my Battlefield 3 experience, virtual techno crap.

123whatever
123whatever

here's one EA -- we know you've heard of steam.. and we know what kind of company you are; if you can't beat'em... join'em. pay royalties to valve and quit producing shite and earn the trust of your consumers back. origin sucks, but its not because of a software issue, its because of leadership and management within EA.

Needles-Kane
Needles-Kane

I really like their superior offline mode at least- very important for me and apparently a lot of people with the online check-in uproar that came recently. 

2er0
2er0

Just go back to Steam...

Thanatos2k
Thanatos2k

If they want to make Origin appealing, they're going to need to do something the other stores, which are well established and not shit, don't do.  If you wanted to earn the accolades of PC gamers you'd allow your digital games to be resold and traded, something Steam currently doesn't do.  But EA would never do that.

Steam got where it is today because it made people WANT to use it - they were not FORCED to use it.  And for fuck's sake EA stop making your games exclusive to the platform no one wants to use.

Conscrumptured
Conscrumptured

@FTB_Screamer Right, people should apologize for expecting services to run as smoothly and efficiently as Steam. Shame on them. It sounds like you had an awful experience with Steam, but you have to face the facts: you're in the minority. Whereas poor experiences plagued by Origin has by far happened to more gamers than it hasn't.

arcangelgold
arcangelgold

@AlphaWolF_J  I have to admit I too am starting to think boycotting EA games is the best plan for my family. I won't pay for games then be told I have to agree to be spied on and agree to a bad faith one-sided contract (EULA) in order to use MY purchased property.

arcangelgold
arcangelgold

@PetJel Well said! I agree. Considering EA's bad media it looks as though either they just don't care about customers or they have given up due to the volume of complaints they pretend they don't have. Their Facebook page is overrun with negative complaints and requests for support phone numbers. Mine being one of them.

FTB_Screamer
FTB_Screamer

@hasancakir No thanks Origin is fine and light weight. I don't want another bloated, un responsive, laggy, buggy DRM client. 

PetJel
PetJel

@hasancakir I rather see it crash and burn along with Uplay and Windows Live and just have all my games on Steam.

PetJel
PetJel

@Asukafan2001 They want to present themselves as gamer friendly even though they have ruined dozens of creative and brilliant companies and exchanged it with a series of Fifa Dragon Age Need for Speed and Mass Effect.

FTB_Screamer
FTB_Screamer

@Needles-Kane Jip! Isn't it strange that Valve only recently started fixing their terrible offline mode. Previous accusations that it doesn't work where simply ignored, but now with a little competition they are actually fixing it. 

Origin still beats it with the ability to play your game while its downloading an update. No more waiting to download a 5+gig update before you can play. Hell, you can even choose not to install the update.

the_hunger
the_hunger

I agree.  Origin would really need to top Steam with allowing resale of retail-disk games to make me interested.  This is the very reason that I don't like Steam or Origin. 

cirugo
cirugo

@Thanatos2k  

uh wrong...I bought Civ5 in the store in a box.  disc was nothing but a link to Steam.

Steams's not the that bad and it DOES have offline mode but if there were physical alternatives I sure as shit wouldn't be using it.

alien33
alien33

@Thanatos2k I think steam allows trade of games (at least through forums)

PetJel
PetJel

@nechiken @koyettsu1 When the consumer has choice competition is good, not when we have our collections torn apart over all these platforms. Steam Origin Uplay Windows Live and more and more companies are starting to follow this path.

In a few years every publisher has it's own little bubble, it's own environment to throw DLC and marketing at their consumers and make them more aware of their own products trying to get them to try more franchises and buy more content.

F that.

ZellyPoof
ZellyPoof

@nechiken @koyettsu1 Steam has 7,234 games for sale, versus Origin's what...40 maybe?  That's not a competition.  But with GOG/Gamersgate/Gamefly/Amazon/Greenmangaming/Direct2drive and even Cheapshark, I'll agree with you there.  Origin is the squab in the room.

Death_Masta187
Death_Masta187

@FTB_Screamer

I never had any issue with offline mode. But I really only used it once every 6 months or so. If you launched the games you wanted to play at least once before you did offline mode then you really didn't have any issues. Iv used offline mode to play a single copy of L4D2 on my LAN with 3 of my PCs with some friends iv had over. and Iv used to for a bunch of other games at the airport. 

Thanatos2k
Thanatos2k

@cirugo @Thanatos2k That wasn't nearly the case when it was introduced.  Only when it became the de-facto standard did companies decide it was easier to let Steam handle the distribution of their games - because they knew everyone already used it and liked it.  I don't like companies who do the "Steam code in a box" thing either, but we all know it's a more palatable option than what EA does.

EA appeared on the scene with Origin and immediately tried forcing people to use it.  And as such, everyone hates it.