Rockstar "working around the clock" to fix GTA Online issues

Developer says it remains committed to fixing known issues with Grand Theft Auto V's multiplayer mode; "Please stay tuned for more updates."

Rockstar Games is "working around the clock" to resolve the various known issues for Grand Theft Auto Online, the developer said today on its official Support page.

"We are continuing to look into these issues and are working around the clock on resolving them as quickly as possible," Rockstar Games said. "This includes close monitoring of our Support systems, forums, social media, and in-game data to measure traffic along with Community sentiment to ensure ongoing improvements to stability. Please stay tuned for more updates."

GTA Online, the multiplayer mode for Grand Theft Auto V, launched yesterday on Xbox 360 and PlayStation 3. Rockstar Games apologized for various launch issues and asked fans for patience as the developer works to fix the bugs.

The launch issues for GTA Online were expected. Ahead of release last week, Rockstar said players should expect various "growing pains," including crashes, glitches, "crazy bugs," and gameplay modes and mechanics that need rebalancing.

These issues are "inevitable," Rockstar said at the time, due to the "massive" nature of the open-world game.

For more on GTA Online, check out GameSpot's "Five Tips to Get You Started in GTA Online" feature.

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Discussion

508 comments
layne_m_s
layne_m_s

DO NOT, I REPEAT, DO NOT BUY A HOUSE TODAY! At least with the money added in from your other property!!! once the game saves it will not save the new property AND YOU WILL LOSS EVERYTHING!

kiyotekyle
kiyotekyle

Rockstar sold out.  If you dont agree let me tell you what ive noticed. the game freezes, crashes during missions, deletes saved games, and kicks you off unexpectedly. Instead of fixing these major game changing issues, they instead fix things like changing a mission so that we can not replay it only because the high amount of money you can make in a short period of time. So instead of fixing issues that prevent people from playing, they want to keep people from making high amounts of money. If we want to but the very expensive properties they offer, we have to either pay out of our pocket or play for a massive amount of time. I know for a fact that if rockstar wasnt selling the money they would be fixing the important errors.

dpclark
dpclark

GTA 5 is just PlayStation Home crossed with the SIMS with weapons added...

DAMSOG
DAMSOG

I'm guessing this is the reason for the Xbone backlash, always online is great until it doesn't work...having that taken away from you leaves you with? Lucky the single player game is sweet but....honestly your customers deserve better R*

Thesuperstar2k
Thesuperstar2k

Stuck at the freaking racing session and now I saw that people say "don't go online yet." Which makes me shocked!

GLOK1132
GLOK1132

WARNING!!!  Even if you can get online to actually load.  DON'T DO IT.  Your character will just get deleted due to cloud save problems.  Until it is properly fixed in a few weeks STAY AWAY FROM ONLINE.  I just lost my lvl 10 character and the online was working just fine for me until I tried to quit.

Zain884
Zain884

it's been 2 days and I still can't play I just get stuck at the "launching session" screen and that's it.

ChrisTheGamer1
ChrisTheGamer1

the funny thing is that when i got online there was alot of people playing it too not 10 not 20 but alot oh and i play in ps3

ChrisTheGamer1
ChrisTheGamer1

this is working for me now they fixed it a little the frist day it was not letting e get on now it is i dont know why for u guys is not 

Ilovealyssa8413
Ilovealyssa8413

This game is a load of Bullshit. On planet Shit hole. Nuff said.

Scritty
Scritty

Still not managed to play yet. Create a character is as far as I've got in 2 days. And if the game is as ugly as the characters you create (man what a convoluted way to be forced to make some really fugly characters) then I'm not sure I'm going to be that bothered anyway.

WarMachineA31
WarMachineA31

Fuck this fucking game! I still haven't been able to get past tutorial !! It keeps saying launching session WTFRockstar wat a waste of my money!!! Fucking BS!!!

G4m3r0uTL4wZ
G4m3r0uTL4wZ

This game has been nothing but a fucking shitload of lies and false promises. At least the campaign is worth the money, but all those fake fucking trailers, waiting for everyone to buy their game/not cancel pre-orders before they announce that fucking currency card BS for the online ,broken online with limited content which almost forces you to purchase cards if you want to progress.  GTAV was and is my first and last Rockstar game. 

bluespire1
bluespire1

They have made millions of dollars of this game I cannot believe this is happening

Still have been unable to play it GTAO.

tightwad34
tightwad34

Good thing I'm not even halfway through the story, at least I don't think I am. I am just about to go on my second heist(first one with Trevor). Yeah, I'm a bit slow at progressing especially with huge open world games like GTAV where I just want to soak up everything in the game. I very rarely go for online play(Dark Souls and Demon Souls being the only games off the top of my head I know I played online). Even if I felt I had my fill of single player, I would still wait until they have it up and running as smooth as it will get.

peteyboi29
peteyboi29

mindless anger and irrational hatred aside, this is what company's do to save money, it's wrong, i don't agree with it, and frankly rockstar should have damn well known better!!!


all  the big gaming company's in the world now are  just money hungry, greed driven heartless, soulless, corporations that treat there customers like fools!! 


GTA will be the last console game i play, i'm sick of being treated like just another mindless walking wallet with no ability to control what i buy other than what the next big money grabbing games dev pushes my way, with a game in one hand and the other in my pocket stealing my money and my pride !!!!!

I just wish others would open there eyes and brains to the state of the industry and stop forking out money hand over fist for sub standard products!  

straightcur
straightcur

Why has this become so acceptable in the gaming world?   any professional doing any other job would be embarrassed if they performed like this.......

josh7845
josh7845

Well, I never would have expected this from Rockstar. EA, yes, but never Rockstar.

WarMachineA31
WarMachineA31

Reallyithinknot

u fucking prancing Lala Fruitboy .... This BS and u know it

WarMachineA31
WarMachineA31

BS rockstar!

Get the f u c k out of here .... I been waiting since the fucken multiplayer started wtf is that !!!!! Why make a game with a small ass fucken server u know that a shit load of ppl be playin this game!!!

Outatomomega
Outatomomega

Just have to wait, hopefully they can fix the other issues regarding the single-player campaign as well. 

lm316
lm316

BS ROCKSTAR... BS!!!


try harder motherfuckers!!!

Chai_Tea
Chai_Tea

I thought they have moved all staff members to counting the cash that was coming in.

gamerdanger99
gamerdanger99

they better hurry up i want to play with my friends but i cant because the tutorial keeps messing i woulndnt load the mission with lamar this is insane

theSFfan_1
theSFfan_1

Well, isn't this swell? 

FFS Rockstar, if you actually KNEW and EXPECTED that issues would arise from the Online mode from the get-go, wouldn't you have done everything in your power to fix this shit prior to the two fucking weeks that this mode was on hold? 1 BILLION $(and counting) and what did you do? Buy out a fucking Casino? You done fucked up Rockstar.

bonzaibillie
bonzaibillie

Social Club. BonzaiBillie85. Look me up. And join my throng of dedicated crewmen. 

Reallyithinknot
Reallyithinknot

Just be happy people are actually trying if you cant be greatful for what ur getting or going to get. then dont play the game cause obviously just some other hater 

Reallyithinknot
Reallyithinknot

yea also id like to say something about the people dissing this game just for the online ordeal. i dont believe its a bad developing team. they did great from where they came from all the way from GTA1 upto now and u know what this isnt the first time stuff like this woulda happened. remember.. this is San andreas.. and.. GTA4 put together u really didnt think there was going to be problems? then i think your just as stubbprn as the rest of them


jagcivtec
jagcivtec

Now that they are forced to do some patching, fix the ugly driving at the same time!

jagcivtec
jagcivtec

GTA5 failure, so R* is just like any other developer, they have the ability to take a high potential game and bang it down into the ground. 

I am hugely disappointed with this game, I played the campaign avoiding driving as much as possible (because driving is plain crap) and now online is also unplayable.  

Welcome to the band of poor developers R*.  Such an awesome world and so many flaws attached to it.

fetcherr
fetcherr

all the comments of ppl whining is whats the most pathetic, dont you have something else to go do while they fix there servers?  or does your lifes really revolve around a game, and the comments saying like they never learn and blah blah release a game that works and blah blah you cant release a project and have everything go smooth from there without problems every game released has bugs that had to be fixed, its not like they just released the first version of gta online and stopped they have been working on it non stop, they promised a release date for online and stuck with it they didnt say it would not have any problems and bugs to fix, get real ppl, they have developers fixing the bugs and programmers installing more servers let them update it and stop crying so much.

jyml8582
jyml8582

Annnd their clock goes from 10am to 4pm eastern time, with 2 hours of lunch. 

TheGovenor
TheGovenor

hmmm really makes you want an all digital 'future' doesn't it!!

yay internet!

seriously lol @ comments saying "you would be a fool to expect a working release".

translucent17
translucent17

hey here is your car... looks at it nice gets in, screen goes blank, replays same scene, says waiting for other players, car disappears, screen goes blurry.... DAMMIT!!!!!

El_Giucu
El_Giucu

I agree...my excitement with gta online has almost died out

And TBH the only reason I was excited about gta5 was the hope that the feel of the multiplayer, especially the shooting would be more like RDR..

After managing to play 2 death matches in the 3 days since the online is "available" I have to say I liked RDR more..the feel of the old weapons was magnificent and it translated in the multiplayer as pure awesomeness

rad8045
rad8045

@Chai_Tea They deserve every penny too. Other titles out there charge you the same amount for a 6-12 hour linear game with tacked on TDM.

rad8045
rad8045

@jagcivtec Give us an example of a game that has done it better this year ? I think the game is awesome, You must of hyped it up to much in your head thinking it will be the game to end all others like so many others did.

spammehardo
spammehardo

@fetcherr    My favorite part is that there isn't LAN forcing you to play on their broken micro-transaction servers. Modern gaming sucks. 

smoothyplum26
smoothyplum26

@fetcherr Ever hear of a period? And consumers have every right to be upset with what's been going on. It's one thing to have glitches, etc but it's another to not be able to connect at all. Rockstar did state that they found that for PS3 users it was a PSN server issue and that has been resolved but I'm still seeing many not able to connect. The most pathetic thing is the people sticking up for Rockstar. They are a multi billion dollar company that knows how big GTA is and are acting like they are surprised so many were going to want to play on day 1. That's inexcusable. 

El_Giucu
El_Giucu

Oh, and my character got deleted too due to cloud save issues..or some sort of issues I have no idea about..hopefully R* knows more :(

jagcivtec
jagcivtec

@rad8045  True, maybe I did get over hyped, and it has many awesome elements to it, but to me they messed up the driving really bad because it feels like Saints Row now. (My opinion)

The damage mechanics are ridiculous where cars have titanium bodies and the driving has so much grip that it feels like cars are on rails.  Then the online, doesn't work, see my point.  

rad8045
rad8045

@smoothyplum26 I f#cking hate the whole consumers have the right to complain bull crap, Yes if the actual game was broken and they had no plans on fixing it then yes I can see a reason to complain, but when one aspect of the game has teething issues that are being sorted, than complaining and raging is just sad and pathetic.

fetcherr
fetcherr

@smoothyplum26 @fetcherr  its obvious you have no clue about how cloud servers work and your one of the kids crying, like i said its version 1.0 of online mode of course there going to have bugs, and go do something dude get off your xbox for once stop trying to connect every second of your day, and if PSN has there own server problems it has nothing to do with rockstars end and rockstar can do nothing to fix it for them, if thats why your upset stop wasting your money on consols that play on unsecure networks.

seventhdawg
seventhdawg

@fetcherr @smoothyplum26 

Speaking of doing something other than video games, might I slightly suggest to you an English/Grammar class. You're (proper use of the word by the way) in over your head and hard to read!