PS4 bug corrupting save files

Sony aware of the issue and is currently investigating the matter.

by

Some PlayStation 4 owners are suffering lost progress and in some cases are unable to open apps as a result of a new error, fans wrote in a 36-page PlayStation forum thread.

Image credit: Joystiq

Posts on this thread speak of an issue called Error CE-34878-0, which reportedly corrupts save files for games like FIFA 14, Assassin's Creed IV: Black Flag, Call of Duty: Ghosts, NBA 2K14, and Battlefield 4.

One user told Joystiq that he lost 30 hours of progress as a result of the bug. Forum members report that you can fix the issue by applying the latest patches available, but no catch-all fix appears to be available of yet.

A Sony representative told Eurogamer that, "We are aware of the cases and we appreciate your patience while we investigate."

Sony has sold more than 4.2 million PS4 consoles worldwide since the system originally launched in November 2013.

Have you experienced this bug? Let us know in the comments below.

Discussion

883 comments
nine-eight-nine
nine-eight-nine

Still happening. It's not corrupting saves anymore (at least for me). It now just crashes my games. Can't play anything without fear of this error popping up and ruining any progression I've made in (X) game.

moesuir
moesuir

Apparently, native 1080p causes the POS4 to malfunction and corrupt your save files, HA, HA, HA, HA, HA, HA, HA, HA, HA, HA, HA!!!

DiverseGamer
DiverseGamer

So glad I don't give in to the impulse to buy systems at launch anymore.

kevjumbaify
kevjumbaify

Here's a tip. back your save files up

kevjumbaify
kevjumbaify

 Where are the xbots? i mean i'm usually on IGN just wondering cause they flooded the IGN article saying stupid sh!t like xbox won and PS4 sucks. this hasn't happen to me btw

spenta
spenta

"Sony aware of the issue and is currently investigating the matter."

Translation: "Of course we're aware of it, we're still just hoping that it doesn't happen often enough for us to have to do anything about it."

kaiserdisco
kaiserdisco

soon will see xboners flooding this thread to try to tell us that this is why their second rate console is better

Ahiru-San
Ahiru-San

haven't had any problems with my save files, then again, haven't played any of those games in it…


the only bug I got on my PS4 was a faulty HDMI cable… probably a tiny bug eating it from the inside?!

pszone
pszone

well is not sony fault things happen  and working hard as they can .

Cpt_Cosmonaut
Cpt_Cosmonaut

Thanks to this on my PS4 NBA 2k14 I lost all my VC i spent on my MYGM profile, which was like 52/70. Guess what? 2k doesnt care and there goes my money. What a rip off.

mitsman
mitsman

"We appreciate your patience" ??? I can assure you, Kazuo-san, when someone loses their progress, the last thing they feel is patient !!!

Rennik_Repotsir
Rennik_Repotsir

If they had a game I wanted to play, I would be there too. I feel for your loss...

BravoOneActual
BravoOneActual

The 11th Commandment:  Thou shalt not adopt early.

nightcall14
nightcall14

Your always taking your chances when you buy a new console this quick after its release.

bestgamerever444
bestgamerever444

Omg so bad for Sony:((, but i will buy a PS4 over 2 years and hope this can not repeat. Sorry for my bad English...

franzito
franzito

As always, buying at launch seems risky. The system is new, comes with bugs, dripping white stuff... eww!

couly
couly

This is why I waited 6 years to buy a PS3

EeLeYe
EeLeYe

This occurred to me with AC4.  My single player campaign was non-existent in the game menu and was displaying as "corrupted" through the PS4 OS.  However, a system restart fixed this and got it working back to normal; just as though the issue never happened.

digitm64
digitm64

I wonder if you could claim compensation for the loss?  Unless you can just restore from the cloud easily?

Tommi88
Tommi88

Damn, unlucky for ps4 users, i dont have this problem on my Xbox One

berserker66666
berserker66666

Losing savegames in COD Ghosts AND BF4 is not losing anything at all. In fact, PS4 would do you a favor.

LinuxXx
LinuxXx

at the moment, i got nothing to complain yet.

croxus
croxus

 No problems here, i believe this to be more of an early battlefield issue, as it has similar issues across all platforms...

speedycerv1
speedycerv1

I haven't heard anyone confirm, but if this happens to you and have ps+ does the save on the cloud get corrupted too? Or does overwriting the save with the cloud one actually work?

billyjunxix
billyjunxix

Error CE-34878-0 happened to me in total of 7 times now since launch.


1. Battlefield 4 - 3x campaign only (never had a problem with multiplayer)

2. Blacklight Retribution - 3x

3. Assassin's Creed 4 - 1x campaign only (never had a problem with multiplayer. I already reach the max level and prestige once in the game)


But I never experienced the corrupted save data. What I did after a crash is simply re-enter the game.

GravityX
GravityX

This doesn't matter, Sony loves us.

chadwick1343
chadwick1343

Played the heck out of AC4 and BF4. No bugs.

blue_shift_91
blue_shift_91

@kevjumbaify 

lol. so sorry you're having trouble locating xbots.

but if you want to find some sony fanboys, i can direct you to any Microsoft related article here. no shortages there.

cejay0813
cejay0813

@kaiserdisco Lol it's actually the PS4 fanboys that are out of control. The "xboners" actually seem to not care so much.

Ahiru-San
Ahiru-San

@kaiserdisco 20 minutes passed, no one flooded with trolling shit about PS4… xbox fans can be real gentlemen… now go check any article related to X1… 

heatherspears
heatherspears

@Cpt_Cosmonaut  I feel your pain. You don't even wanna know how much money I've lost because of this crap! Now that the data's corrupted I'm out $200+! I'm really starting to hate my Ps4 at this point! 

Ahiru-San
Ahiru-San

@BravoOneActual but.. how can one brag to his friends then!?? I MUST OWN THE LATEST GADGETS BEFORE THEM ALL!!!!11!1111@!#!@$!#%@&%&@$%ˆ#54121

prodigy_69
prodigy_69

@couly you waited 6 years to buy a ps3  because of a ps4 problem? 


time travel is complicated

dpclark
dpclark

@Tommi88

You have an Xbox One which says more than you know.

Vinnvn
Vinnvn

@billyjunxix  

I never had any Error CE-34878-0 yet. I played Assassin's Creed 4 last night too.

rasterror
rasterror

That sucks. I hope you did a cloud back up for your saves. I hope Sony comes out with an update and it works out for you.

rasterror
rasterror

Ah, the true delusions of grandeur.

cejay0813
cejay0813

@Ahiru-San @epsilonone Had a couple of bad instances related to BF4 on the Xbox and the cloud didn't help. I'm not sure if this is a problem related to Sony console or BF4 in general.

billyjunxix
billyjunxix

@Vinnvn You got the launch PS4? You are one of the lucky ones. I hope you will never experience what we've been going through. I'm still grateful that I didn't encounter the corrupted save data.

billyjunxix
billyjunxix

@rasterror Thanks. Yes that's all I'm hoping too. I hope they patch this problem already and move on.