PS3 crash fix due within 24 hours

[UPDATE 2] Sony says error affecting pre-Slim consoles likely related to system's internal time clock, urges owners to keep consoles turned off until fix arrives; problem beginning to abate, but trophy status unclear.

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[UPDATE] This afternoon, afflicted PS3 Fats at the GameSpot offices were able to play games again and trophies appeared to be awarded as normal. However, Sony has still not given the all clear yet, and the PS3s in question all had erroneous dates of February 28 on their clocks, believed to be the source of the problem. Those who want to be 100 percent sure that they will earn trophies as normal may want to wait for Sony's final blessing.

[UPDATE 2] As of 5 p.m. PST on Monday afflicted PS3 Fats were awarding trophies with the correct date and time.

[UPDATE 3] Around 6 p.m. Sony declared the PlayStation Network was fully operational and gamers could resume playing as normal. A spokesperson also revealed the exact problem which led to the nearly day-long outage.

"We are aware that the internal clock functionality in the PS3 units other than the slim model, recognized the year 2010 as a leap year," said Patrick Seybold, SCEA's director of corporate communications and social media, on the official US PlayStation Blog. "Having the internal clock date change from February 29 to March 1 (both GMT), we have verified that the symptoms are now resolved and that users are able to use their PS3 normally."

The original story is below. [END UPDATES]

Last night, PlayStation 3 owners across the globe began flooding message forums to report showstopping errors while playing a range of games on Sony's console. The commonly reported error code, 8001050F, prevents gamers from signing into the PlayStation Network and in several cases disallows gameplay in both offline and online modes. Sony quickly acknowledged the error, stating that it was "aware of the issue" and is "currently investigating it."

PS3 Slim owners aren't affected by the issue.

Following up on the issue this morning, Sony issued a statement saying that it believes the problem is related to a bug in the PS3's internal clock and hopes to have the situation resolved within 24 hours. Also, as initially surmised, the bug afflicts all PS3 models other than the PS3 Slim, which was released in late August 2009.

Sony urged those who own models other than the Slim to keep their consoles powered off until the fix can be applied. According to the publisher, turning the console on while the problem persists "may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data."

Considering that the bug prevents gamers from connecting to the PSN, it is unclear how Sony intends to fix the firmware issue on the malfunctioning consoles. The publisher said that it expects to have more details later today.

For those wondering if their consoles have succumbed to the bug, Sony also released a list of reported errors, found below.

8001050F error messages:
--The date of the PS3 system may be reset to Jan 1, 2000.
--When the user tries to sign-in to the PlayStation Network, the following message appears on the screen; "An error has occurred. You have been signed out of PlayStation Network (8001050F)."
--When the user tries to launch a game, the following error message appears on the screen and the trophy data may disappear; "Failed to install trophies. Please exit your game."
--When the user tries to set the time and date of the system via the Internet, the following message appears on the screen; "The current date and time could not be obtained. (8001050F)"
--Users are not able to playback certain rental video downloaded from the PlayStation Store before the expiration date.

Discussion

840 comments
Quietpower09
Quietpower09

@silver8ack LOL looks like you got your account banned... sigh I pity you. :)

WarGrad
WarGrad

For those that can't connect and are already affected, how about a disk with the fix distributed at any place that sells PS3s, or an update that can be downloaded by PC and burned to a disk. Lets see how long it takes Sony to figure that one out.

Shadow_Blade1
Shadow_Blade1

@Mittins_ Phew i thought i was going to lose my trophies for sure but once i played it again once everything was fixed i synced the ps3 trophies and i got them back. WOOHOO!

Quietpower09
Quietpower09

[This message was deleted at the request of the original poster]

wogboypaul
wogboypaul

i dont understand though. my friend had this problem and didnt connect to the internet and somehow it fixed... so these 'updates', were they necessary? im so :S

AceBalls
AceBalls

I logged on last night, synchronized trophies and re-installed Heavy Rain and it seems to work again. The only prob is, all the trophies for Heavy Rain are gone. Also, I noticed after installing that the date of installation is Jan 2000... There's no PS3 update either so I don't know if I can trust this bug to be "fixed" at all just yet.

silver8ack
silver8ack

@Quietpower09 Then grow a brain...if you bought a SLIM last week, you wouldn't have a problem. Thus your post = fail.

Rand401
Rand401

I'm just glad I was able to get my Dragon Age trophies back. I would have hated to start over again just to replace them

Abecale
Abecale

Its Y2K all over again! Quick stock up on canned food and build a bunker!!!! Haha nah, joke, im just glad no trophies were lost and its all back up again :)

leperphiliac
leperphiliac

They should give us a free psn game like microsoft did with the xbox.

totto90
totto90

[This message was deleted at the request of the original poster]

Jortan
Jortan

i didn't get all my trophies back

ethanradd
ethanradd

..why are people saying sony fixed it? Sony just laid back and waited till the flames died out ...they didnt do anything...

Gammet25
Gammet25

Such an problem happening to the ps3 seems a little disgraceful for Sony.

shani_boy101
shani_boy101

Wait, it's for PRE-2009 consoles. Now i know why it didn't affect me.

shani_boy101
shani_boy101

My 80GB fatty works fine, maybe it's not affecting Australia/PAL regions. either way i'm happy.

Override3215
Override3215

Did sony really fix this or did they jst leave it so the date hit 2 march?

Azorean269
Azorean269

gamehippieabc sorry buddy but a 24 hour fix compared to a two plus week shipping and handling do not compare.

frazzle00
frazzle00

It seems that a discrepancy between the PS3's system clock, and whatever timestamps are associated with user trophy data and PSN purchases has resulted in the lockout we all experienced yesterday. Which now begs the question will we be able to play games we have bought in the future should such a situation arise again? What if I need to replace my PS3's system battery (which will eventually need replacing) and hence reset my system clock. Does that mean if I don't have Internet access and can't do an Internet sync to adjust the clock accordingly (remember the XMB does not give us access to the system clock) I won't be able to play any games with trophy support or my PSN purchases? Sony really need to address this issue post haste. It would be pretty awful not to be able to play games I have legally PURCHASED. :(

ao28
ao28

wow, sony fail

Mist17
Mist17

I never had this problem, although i have the 65nm fat.

zzamaro
zzamaro

it's mainly the Mother board companies to blame: when they make BIOS chip's many time over there is something in that BIOS chip that need's updating even now many motherboards may have an update to the PC's BIOS and you may not even know there is one. Since Sony nor Microsoft make the motherboard's for their system's thing's like this can happen

rnldrc
rnldrc

my assassins creed 2 trophies were reset, i'm glad i didnt play anymore games. (not that im worried i have to get all of them again lol)

Commisar123
Commisar123

[This message was deleted at the request of a moderator or administrator]

MrSmarties
MrSmarties

Lol...i was wondering why i couldnt log in. Maybe i should of checked the error before i restarted my internet a million times. Oh well, i wonder how they will fix it though since we cant log in, i thought updating requires you to log in but im probably wrong.

rnldrc
rnldrc

I'm already being able to connect to my psn again, yay! sony is awesome

gDamascus
gDamascus

I was really more fascinated by this than anything else. Global system error. Pretty interesting.

darkplacid
darkplacid

Ah nothing but coming to Gamespot and reading Fanboys comment to brighten up my day. Sony fixed this already so please do not compared this to your impossible to fix 3RROD. No matter what system is greater. YOU don't have the right to call the other inferior. The more you make noise about ur console the more people will hate it. Go watch south park episode title The F Word

da1writer
da1writer

@ Porcupine_Face: You would think that huh fanboy... oh wait, that's right, you must have not got the memo that the PS3 and 360 elite cost the same now ($299). Yep, that's right, the PS3 is now and has been for a while $299... don't stare at the green light for too long dude. Choice is good and now price isn't the problem anymore, you now can choose the platform on what you like and want from the systems. Both consoles are great no matter their few short comings so don't hate on one or the other dude, be a gamer. Just to let you know, PS3 owners were only down a day for gaming and the PSN is back up and running fine. It isn't at all as bad as those who had to go through worse like the PS3 YLOD or the 360 RROD, cheer up buddy. Go play some Halo...

Tauu
Tauu

What crazy times we live in. This stuff didn't happen in the NES and SNES days. The more sophisticated consoles get, the more there is that can go wrong. Sheesh, technology these days. *runs out to buy some coloring books*

ganjalo
ganjalo

I do not care too much about trophies, but I would be bummed if I lost mine. What this highlights for me is the shocking possibility that an online problem could stop me from playing offline. I don't always hook up my router, but I did yesterday, and games I normally play offline stopped working. I did not disconnect my router to check if they would come back... wish I did try... maybe the internal clock means it would have happened anyway. The network is back up, but this still needs to be fixed ASAP.

HonorOfGod
HonorOfGod

Its back!! and it sucks more than ever!! lol

Porcupine_Face
Porcupine_Face

[This message was deleted at the request of a moderator or administrator]

LiftedHeadshot
LiftedHeadshot

This changes nothing. Xbox 360 has always been the mightier console.

wolfyrabbit
wolfyrabbit

@ awakendjay just as a joke, they went to buy a ps3

dragon_blue_29
dragon_blue_29

man a got so scared when it didnt let me play cuz of the trophies but working now can get back to playing DEAD SPACE so happy nothing happened to my ps3

wolfyrabbit
wolfyrabbit

umm, they put up mass effect 2 stuff on ps3 page...

ganjalo
ganjalo

[This message was deleted at the request of the original poster]

awakendjay
awakendjay

LOL where did the Xbox fan boys go all of a sudden ? that's quite funny

rocoswav
rocoswav

can rrod fix it self ?? lol

warhawk-smakaho
warhawk-smakaho

If only you all knew how uncool you are for constantly turning this into console wars... such a shame

andresss4
andresss4

The Problem is now Fix Thank GOD!!!!

Stryder_18
Stryder_18

Wow so the was the first major issue for the PS3, and it wasn't even that major, and Sony fixed it in less than 24hours. *Claps* Job well done Sony!