Price drop for Lumines Live! add-ons?

Source: A skeptical article on Xboxic picked up by Xbox360Fanboy (with a reduced amount of skepticism), citing a post on the Xbox.com forums, which were down as of press time. What we heard: Lots of gamers are upset with the way Lumines Live! has been released on the Xbox Live Marketplace. Gamers...

Source: A skeptical article on Xboxic picked up by Xbox360Fanboy (with a reduced amount of skepticism), citing a post on the Xbox.com forums, which were down as of press time.

What we heard: Lots of gamers are upset with the way Lumines Live! has been released on the Xbox Live Marketplace. Gamers who download the Q Entertainment puzzle game for 1200 Microsoft Points ($15) are finding that it isn't exactly a full-featured version of the game.

The game includes a dozen "skins" (graphic and audio overhauls that don't change the underlying gameplay), a time attack mode, and an online multiplayer mode. In order to expand the game to include more skins, skins with music videos playing in the background (a feature touted when the game was originally announced), and multiple opponents for the player-versus-CPU mode, players will have to purchase a series of additional content packs.

The Xboxic article points to a posting by an xbox.com forum-goer who claimed to receive a message from Microsoft's customer service about Lumines Live! The supposed message follows, typos, tortured grammar, and all:

Thanks for contacting XBOX Customer Support,

Luminous(sic) Live is known to have some issues regarding unsatisfactory in it's (sic) download. Please wait until Monday to see wether (sic) we have any updates regarding this issue. Do not download or purchase anything else that has to be dealt with Luminous (sic) Live. Until then, feel free to contact us via telephone for any updates of this issue and what we can offer you.

For any questions regarding this issue, please contact Xbox customer support on http://www.xbox.com/support/contact/
Thanks for time and support,
XBOX customer service team.

A post last week on Gamerscore Blog, a site run by Microsoft's global marketing team, acknowledged that some of the company's communications about the game's downloadable content haven't been detailed enough, saying, "Believe me, the message is being heard." So obviously Microsoft has noticed some unhappy gamers in relation to its handling of Lumines Live. The question is whether or not the angry voices out there are enough to pressure a pricing change on a just-released game.

The legitimacy of the customer service note is clearly in question. Aside from the writer's inability to spell the name of the game properly and his or her multiple grammatical errors, he or she actually suggests that the recipient not buy something. If Microsoft didn't want people buying and downloading the game, it would be a simple matter to pull it from the Xbox Live service temporarily, as it did with Ultimate Mortal Kombat 3 last weekend. It also suggests that the person contact customer service by telephone, but then fails to give a phone number.

The official story: Microsoft had not responded to a request for comment as of press time.

Bogus or not bogus?: Even without word from MS, all signs point to bogus.

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Discussion

95 comments
_Sam_
_Sam_

When I get a 360, I don't know if I'll get this game

Thanos_of_MW
Thanos_of_MW

Downloaded the demo to see what all the fuzz was about. Didn't like it. Deleted it from HDD. I can't see people actually paying $15 for this.

hepcat00
hepcat00

the price IS steep, you SHOULDN'T be willing to pay it. THINK for a moment, if everybody who complained hadn't already bought Lumines Live, they probably wouldn't have even priced it accordingly. It's YOUR MONEY buying THEIR PRODUCT. If you weren't so willing to pay their price, it wouldn't be priced so high. And this is a game that's ALREADY made AND paid for by PSP owners (just think, it was SOOOO HARD TO PORT to a new system....took what, maybe up to a whole month to do??) You people are probably the reason that we have $50-$60 controllers and $60 games.....your willingness to buy crappy/ported/INCOMPLETE EVEN!!! games...... Guess what?? I can probably play just as much as the incomplete Lumines Live for free.....the free XBL demo version. Join me!! Here's my current high score on the FREE demo: 19,265 points.

Generic_Dude
Generic_Dude

Why wouldn't there be any doubt that the message was written by anything more than a 5-year-old? I have a cousin with Downs Syndrome that's more articulate than the author of that nonsense. Regardless, it would be nice to see lower prices for the content packs. Paying $15 for the game is one thing, but $7.50 for more skins and secondary (read: throwaway) gameplay modes? Give us a break here, MS. But the old rule applies I guess: 10 people buying something for $20 is as good as 20 people buying it for $5.

PiMacleod_basic
PiMacleod_basic

Yeah, just lower the add-on pack to FIVE DOLLARS. That's it. Then the combined total will be $20, which is the exact same as the PSP version. Your difference will be one's portable, and the other has X-Box Live. you know, besides the little differences like Achievements and such... ....and if you are going to sit there and tell me that I'm paying $2.50 more just for achievement possibilities and other graphical touches, then you've been hittin' the bottle a little too much -- 'cause I'm not buying that add-on until I see it drop, or until I fall into a large sum of cash somehow.

Xenctuary
Xenctuary

You guys are confusing Luminous Live with Lumines Live.

Kromhell
Kromhell

Still ZUMA is a better game than this one. 1200 MSpoints for this is an abuse.

LegionOSH
LegionOSH

SqueekyC1ean **that game hurts my eyes more than geometry wars** All I can say is that it would be nice to blink once in a while.. talk about eyes hurting..lol.. :-( Kevin legionosh@msn.com

SqueekyC1ean
SqueekyC1ean

that game hurts my eyes more than geometry wars :(

Tertuel
Tertuel

That game sucks. Online play is so laggy and you cannot have lag in that game!

cwhistler
cwhistler

Hey K1LLSWITCH, I'm so happy that you are so perfect. Obviously you have no clue as to the difficulty involved in writing something like Windows. Also you all can't blame Microsoft completely for this. MS built the platform that the game is distributed on. Q! Entertainment wrote the game, and is writing the add-on packs and obviously has set their own monetary requirements for bringing this game to the 360. And lumines_god, how can you say Sony would never do something like this? Isn't there a rumor that the next GT for the PS3 is basically a shell and you have to buy each car and each track to race on!?

LegionOSH
LegionOSH

RagedRaldo54 **LMFAO Xbox360 fanboys, just buy a PSP and get Lumines 2** I've had 2 PSPs, but sold it both times due to the extreme lack of games that were interesting, so I would greatly appreciate it if you'd keep the "XBOX 360 fanboy" comments to yourself (heck I used the second one for music so much I sold it and bought a Sansa 4GB MP3 player. iPods are nice but I don't like the file restrictions, hence the choice for the Sansa.) I've owned Lumines twice, once each time I've owned a PSP, so your fanboy comment really doesn't hold water, unless you enjoy making yourself look a know it all Sony Fanboy. In which case I am not sure why you'd be here anyway, unless you're just looking to start some trouble on the boards (but that's typical of fanboys I guess, call everybody else a fanboy yet you fail to see how much of one you yourself are). Either that or you just don't care how much of an a$$ you look like. Take your pick. You can take this comment personally or not, you can submit this to the mods and say that I "insulted" you and you want me banned for a day or more. Whatever, I really don't care. I am just literally sick and tired of the "You are a fanboy" comments coming from the fanboys themselves. Unless you can add something constructive to the conversation, do the rest of the world and favor and just. Shut. Up. Don't say anything. The world is an infinitely more peaceful when people like you say nothing at all. Oh and I'm sure you'll try to comeback with a witty retort like "shut up XBOX fanboy", or some other "brilliant" phrase that you "think" will make you look like you're far older or cooler than you are. If you really want to show your maturity or intelligence, how about acting older than 14 and saying something of.. *gasp*.. worth. (as a general rule, if you have to try that hard to be cool, then the odds are you aren't cool to begin with..food for thought..) How's that for a novel concept? Of course I am not sure if you'd be able to grasp that, and again personally I don't really care. Just as long as you can keep your fanboyism in your pants we should be ok. Otherwise don't waste my or any other of the forum members time with your stupid and immature comments. I've got far better things to do than telling 14 year olds how to behave, but sadly sometimes these things need to be done. Personally I thought that was why you had parents, unless of course you're the type who treats his parents like crap and gets away with it. It's kids like that that need severe discipline. But of course with todays laws that you can't touch a child or be put in jail..I fear for this countries future. So we have the choice of a future with bratty, snotty kids or one with thug, gansta kids. Hmm..I think it may be time to consider moving to a different country. Personally I have 2 boys, 10 and 14, and they VERY well mannered and behaved (most of the time anyway..lol). So it can be done, but I guess the kids who are spoiled, whiney and get everything they want are the ones to blame for comments like yours... ...but of course the odds are you "think" you know everything so you'll probably just call me a name and try to play off how cool you think you are. Whatever, all I can say is if that your best response is to call me a name or say I am a fanboy or something along those lines then don't waste your energy. My 10 year old can come up with something better than that, seriously. I'm done. Kevin legionosh@msn.com P.S. I'll be the first to tell you I post comment about Sony news, etc, but 99.99% of the time my comments are well thought out, intelligent and usually pretty thorough as far as facts go. I don't blindly flame or bash any console or anyone. You, however, caught me in a BAD mood this morning, so next time you care to comment how about you say something worthwhile other than calling other people fanboys..yeah, you had to say the "F" word didn't you...

codejockey
codejockey

The price isn't that bad if you keep it in perspective. How much did Lumines cost for the PSP when it first came out ? Something like $39.99? I think the only gripe people should have is that the game was released in a somewhat misleading manner - where people thought that by paying the $15 download you would get a full game. Considering this is the most expensive single purchase item on XLive - a little "sticker shock" seems expected.

ice_radon
ice_radon

I was going to buy it...for 5 bucks...not 15...:|

Digital-Hero
Digital-Hero

I bought Luminies Live! and its just as good as I remembered on PSP.

RagedRaldo54
RagedRaldo54

LMFAO Xbox360 fanboys, just buy a PSP and get Lumines 2:lol:

ffmusicdj
ffmusicdj

Lumines was awawawasome and worth my $30 bucks for a puzzle game. TRUST ME. So paying $15 is more than fair if you ask me.

Aaron_130
Aaron_130

it was worth the money but if they reduce the price of the game / bonus packs now i paid 1800 points for them i'll be really disappointed.

Corvin
Corvin

Dissapointing. I never played Lumines on the PSP, but played the trial on XBLA, wasn't much impressed on until I started getting a handle on the gameplay then it had the potential to be ridiculously addictive. Yet, the demo comes with 3 skins, thats 1/4 of the included with the full $15, and I need to pay another $7.50 if I wanted more than that? I don't plan to use the online much, the vs. CPU seemed *okay* but the trial had 1 opponent, which is what the $15 has too, right? So then I gotta pay even more for *that*? It really is a terrible deal, to think players want a baseline game for $15, with overpriced add-ons. Had the core pack been $10, with $5 add-ons, that woulda seemed more reasonable, or maybe, $5 for the core with $7.50 add-ons, since the expansions seem like they have more content than the core pack! Someone just got plain greedy with this one. Digital distribution prices are still overpriced, without the need for boxing and distributing a product where does all this extra cost come from!? EDIT WTH can't I get paragraph breaks to work in here??

vagrantkid
vagrantkid

I really don't understand what all the complaining is about...the game was released at $40 and noone complained, people actually praised the game and it was justification to alot of people for their $250 dollar purchase, the game si $20 on the PSP right now and noone is up in arms about that. So whats the big deal about paying $20 for it on the 360? Just because you are not getting a disc or instruction manual you are still gettin a full version of a fantastic game for $20 (after you download both packs), and if the money is an issue don't buy it. Time and money went into developing this game and if you don't like the idea of paying for something that people put their money and effort into do the industry a favor and quit playing!!!

LegionOSH
LegionOSH

Well if by chance the price does lower for what ever reason, I for one would like to know what will happen to the people who paid full price for Lumines AND the AD pack (me being one of those people). It would be a shame to see it drop so soon after it's release and the initial buyers sort of screwed in all this. I know it's probably false and there is no price drop, but in a what if scenario I wonder what MS would do? Hmmm... Kevin legionosh@msn.com

paradyme777
paradyme777

Yeah, Lumines as of now, in my opinion, is a rip-off. Hopefully they will lower prices but I don't see it happening.

platano
platano

Bottom line is all you people need to stop blaming Microsoft. Its Q entertainment that made the price for the game. the only way to stop them from peeing in the cheerios is to not buy the game. out of the 4 million xbox live gamers there, are how many you think will do that. if people want to play it they are going to, no mater how stupid you people think it is. the game is really good by the way!

Paul_TheGreat
Paul_TheGreat

Just play PSP version or the PS2 game that's coming out.

OPOLO
OPOLO

the wife wanted this game - glad I told her to hold off for a bit

BlackdogGT
BlackdogGT

The Lumines debacle could be the beginning of an interesting precedent in the Marketplace. Since the beginning of the microtransaction mania began, we've all been sitting back (though admittedly, some dove right in.. myself included) waiting to see just how badly these companies plan to rake us over the scalding coals before we can stand no more. If this retraction were to happen, perhaps this nickel and diming would begin to recede?

Scotteric
Scotteric

@ K1LLSWITCH And I'm sure you could make a quality product that is completely secure while offering al the modern, security risk capabilities (internet, streaming etc) with millions of people around the world consistantly trying to hack your OS? Micrsoft, most of the time, is a decent company. And that's why this sucks. The Lumines pricing is not the problem... as some pinted out, it's $30 on PSP anyways. It's the distribution.... charging a bit for the demo, then bits and pieces of the game to add onto it, is not the way to go. LL should be fun and full featured i it's own right; the add on should be either skins or levels that could not be fit in due to the 50MB Arcade game limit.

Mr_Saturn26
Mr_Saturn26

i have seen some really bad deals from microsoft like this, and in electronic parts, but this is ridiculas and u dont even get the full game, whats the full game gonna cost 40 bucks.

enemyvillain
enemyvillain

i hope this is coming to japan anytime soon. i really want to play it and get the achivement for it.

metdevthegamer
metdevthegamer

kamiboy said: "Halo sux!" Thanks for sharing your opinion about a game not related to or mentioned in this story, now get lost. As for this rumor, I say "meh." It's always nice to have a price cut, not going to die without it though.

danthekilla
danthekilla

its like 15 $ who really cares i am a uni student who dosnt have much money but that is nothing even for me

kamiboy
kamiboy

[This message was deleted at the request of a moderator or administrator]

slabbe
slabbe

this message abaut luminewz has already been proven of being FAKE,so please guys dont get your hopes up. it has been on the internet for 3days now only gamespot was asusual late with the news!

faizali86
faizali86

sone fanboys should be happy

vgmkyle
vgmkyle

Such a dirty rip-off.

Pablo620
Pablo620

Once again, its up to US the consumers to drive the market. Want more original unique games??? Well BUY them. Want less generic FPS and other genre games that come out a dozen a month??? DONT BUY THEM. Dont want to pay for alternate jerseys in Madden???? DONT BUY THEM NOW. Dont want garbage like small pieces of a game to be released like this Lumines Live crap??? DONT BUY IT

vaejas
vaejas

You too can be featured on Gamespot News with a blatently forged e-mail...

ocdog45
ocdog45

no way i'll pay $15 for a type of game like that.

RaiKageRyu
RaiKageRyu

So they were jipped. That sucks.

JasonWI
JasonWI

I was going to pay the $15 for this game as I fealt even at 1200 points the game would be well worth it. But after hearing about the all the add-on content you need to buy to get the entire game, I decided against getting Lumines. MS really messed this one up big time. I guess they felt that making a few extra bucks was worth taking a huge hit to their reputation and perception.

tcampbell1976
tcampbell1976

You mean to tell me a company that has MS Office Outlook with spell and grammar check on every computer sends this out to their customers? Another site already debunked this... they traced this grammatical email back to a fan boy sending emails from the web browser on his test PS3... apparently the uber computer can't use spell or grammar check. GRAMMAR READ ERROR

MROmeo10
MROmeo10

I payed for the actual game, but I'm gonna be kinda selective as to which add-ons I buy: I'll probabally buy ones I feel add to the game, which maintain a fair price.

cesarotromundo
cesarotromundo

man, this game rules in every console! im still getting it!

Darkness_Rizes
Darkness_Rizes

oh yeah the info is so fruadulent no one should even consider it to be true. Perhaps this is the reason atleast for arcade games on live that none are refundable. I mean the rumors of this tactic for this game had been around for months. But if you think that was bad maybe they will say our test run of this type of sales tactic was a success let's do it again. And by the way it has a great summary of what's in the game when you go to download it on live.It's all downhill from here people.

lumines_god
lumines_god

I'll stick with lumines on the psp. i can't see sony pulling the same stuff as microsoft.