Microsoft on Xbox One - "We're listening to the feedback every single day"

Larry "Major Nelson" Hryb assures fans that Microsoft will continue to refine the newly launched system.

Microsoft is listening to feedback surrounding the Xbox One "every single day" in an effort to improve the newly launched system's features and functionality, according to Xbox Live director of programming Larry "Major Nelson" Hryb.

"When we look back and look at what we've done, we want to continue to adapt the system to what gamers want," Hryb told Canada.com. "The team that works on Xbox are gamers themselves. We want to build the system that we use and that we know gamers would enjoy using."

One fan has created a feedback database for the Xbox One, offering suggestions about how the system's user interface, controller, and Kinect can be improved. Some changes to the Xbox One operating system are already in the pipeline, Hryb revealed.

"We're going to continue to refine the system and make it what the Xbox fans are expecting and what they want," he said. "We're listening to the feedback every single day. I've already seen some changes in the operating system internally with what we're building."

Also in the interview, Hryb touted the Xbox One's all-in-one entertainment nature as one of the system's strongest selling points.

"There's no reason why you can't have an extremely powerful game console that also does entertainment. Why does there have to be an 'and or?' We need to be able to have something that's both," Hryb said. "When that console isn't being used for playing a game, that means perhaps the gamer wants to watch some streaming media. Why not design a system that can handle that as well, and switch between the two?"

Finally, Hryb recalled Microsoft's controversial decision to include a Kinect camera with every Xbox One, calling this choice a "bold decision."

"It enables certain scenarios like everyone having access to voice, gesture control, and of course the games being able to count on it being there," he said. "It's part of our overall system improvement and approach, as we continue moving forward and refining the technology."

The Xbox One has sold more than 2 million units so far, putting it in a dead heat with its rival the PlayStation 4.

Written By

Eddie Makuch is a news editor at GameSpot, and would like to see the Whalers return to Hartford.

Discussion

692 comments
Abhi Saha
Abhi Saha

sony just monitors gameplay lol....

Ryan Hill
Ryan Hill

I want one but heard that a few problems have arisen such as a leak from getting too hot just like the 360, will I need to fork out more dough for a cooling fan like the last ripoff!??

Ensabuhnur
Ensabuhnur

This is nothing new Microsoft has always been receptive to change with the Xbox brand which is why the dashboard on the 360 had to many iterations.  Sony has also been pretty good at adding features over time with their consoles.  It makes sense for both to continue to work on the consoles to make them better over their lifespans.  


Anyone who thinks other wise needs a CPU upgrade.

GrenadeLauncher
GrenadeLauncher

Microsoft's finally going to quit the console industry then?

Jesse M Saavedra
Jesse M Saavedra

i feel your pain xbox gone to far banneing people for cussing.

Wayne G Ezard
Wayne G Ezard

Major Nelson buy a ps4 .xbox one sucks ass leaks oil

maxpowr3
maxpowr3

Microsoft: "To send feedback, please use your Surface tablet as a flotation device." 

berzerk0912
berzerk0912

I wished Microsoft listened to feedback while designing the Xbox One.

RevLux
RevLux

"We listen to feedback every day. It's the only way we can be sure to do the opposite of what gamer's want."


I'm only kidding. The XB1 and PS4 are awesome consoles and they will only get better with time.

jtthegame316
jtthegame316

Listening to feedback is a good thing. Why do fanboys have to try and spin positive things to a negative.

Jon Taylor
Jon Taylor

This is the difference between ms and sony ms listen to feed back while sony force feed you

Victor Tamayo
Victor Tamayo

lol your being spied through a camera sony just monitors gameplay.

gufberg
gufberg

I dont get why Larry Nelson is so revered. He is a corporate shill - ofcourse he has to be due to his employment at Microsoft but its impossible to respect him regardless. 

Josh Lyle
Josh Lyle

If possible a patch to fix the TV app so it won't crash after long term use would be nice.

CROAT_56
CROAT_56

holy crap Facebookers everywhere

FBohler
FBohler

Backwards compatibility would be sweet! Sony is already ahead of Microsoft in this area.

Garin Cruz
Garin Cruz

Stop fighting about what console is better and just enjoy gaming on whatever you play on. Let's all grow up a little people.

Danny Rawson
Danny Rawson

If the xbox one or ps4 played 360 and ps3 games id get them but at the moment theres only the new killzone and dead rising I want to play and no point in paying over £400 for one game.

Victor Tay
Victor Tay

Can hardly wait til polygon upgrade or graphics upgrade everything looks lifelike

stickybun
stickybun

I got feedback for both Sony and MS. Stop releasing broken games. Stop releasing games that feel like half a game and then rubbing salt in that wound by releasing Day One content for a fee. Microtransactions have no place in the $60 game market.

Shane Fitzgerald
Shane Fitzgerald

Im surprised so many xb haters are on here, if you didn't buy one, why do you care what happens?...oh tha'ts right playstation people need friends, need to feel wanted. aww sweet and you can all get together for a little name calling, have fun

Shane Fitzgerald
Shane Fitzgerald

I have a pc thats 15 times more powerful than the xb1 and ps4 combined....ffs, grow up you leper. PC gaming does suck! no decent exclusives anymore, all you lot STILL play is Counter Strike, Unreal,WoW and Quake, you're all Luddites! You spend thousands on rigs that very few games utilize, then come on to a console discussion sound desperate.

drwhoiscool
drwhoiscool

Its just to much $...  that's it.  $625.00 (ca) for the console, fees & 1 game (taxes included).  down the road maybe...  right now, for the game selection, I'm sorry, its just not worth it. 

warriors30
warriors30

Here's my feedback: Make the Kinect optional (sell it separately and drop the console price to $400). 

Thanks for listening. 

zachyoshida
zachyoshida

I don't understand why I had to download a blu ray player app or even the day one download. Why in the hell were these among other apps not preloaded onto the system. It just doesn't make sense to me. And also they need to come up with a way to add external storage. If you're going to make me install everything i do and the OS itself takes up as much space as it does I am going to need more than the 500GB

Tatts
Tatts

I need atleast a bigger hardrive in the console, before i consider buying.

piltover
piltover

I would like to listen to my music while i play a game. With out having a music app on snap...

jtthegame316
jtthegame316

How to do you figure when neither of them do it backwards compatibility. Backwards compatibility is an area where Nintendo is ahead of ms and sony

sladakrobot
sladakrobot

I know you cant read it but anyways...
Get a life,go out and look around,plenty of reallife grapcics

thecman25
thecman25

cause microsoft failed hardcore, and many xbots need to feel wanted

Ardus
Ardus

Fanboy ignorance and idiocy at its finest. 

PC is the definitive way to play Western RPGs like Skyrim, Fallout, the Witcher, and Dragon Age because of mods, not to mention better graphics and controls. Lets not even get into RTSs, the vast majority of which are PC exclusive, and MOBAs which are all PC exclusive, both of which are among the most played genres in the world.

Also hilarious that you are calling people luddites when the only PC games you are familiar with are casual games from 2004.

g0ldenpr0pet
g0ldenpr0pet

Too much money involved....every piece of user data gathered by the Kinect is invaluable (emotions, sounds, etc).

drwhoiscool
drwhoiscool

@warriors30Exactly.  & don't forget gold subscription for the console is mandatory, they should give 6 months free as well.  When you unbox the thing, you should be able to play it right away ( after downloading 150GB of software & updates) .

jtthegame316
jtthegame316

Releasing games like dead rising 3' crimson dragon, killer instinct ryse and quantum break is not failing the hardcore. Being a sony fanboy like you and calling people an xbot is not being a hardcore gamer

sladakrobot
sladakrobot

@ArdusDont waste your time,he cant even read your comment...facebookers.

stickybun
stickybun

@piltover You should be able to hide the snap or make it a very thin tab on the side to remind you it's there. Kind of like the blades in the orig 360.