Microsoft on Xbox One vertical orientation: "Do it at your own risk"

Microsoft told GameSpot today that the Xbox One won't support vertical orientation due to the inclusion of a slot loading drive.

The Xbox One won't support vertical orientation, and could damage the console, according to Albert Panello, senior director of product management and planning at Xbox.

Panello revealed to GameSpot at the Tokyo Game Show, "We don't support vertical orientation; do it at your own risk." He clarified that "it wouldn't be a cooling problem, we just didn't design the drive for vertical. Because it's a slot loading drive, we just didn't design it for both".

The Xbox One isn't the only system to feature a slot loading drive; both the PlayStation 3--original and slim models--and PlayStation 4 have a similar design, and users are free to orient those consoles horizontally or vertically without risking damage to the console.

Panello stated that Microsoft discovered that "we found, interestingly enough, that 80 percent of people, believe it or not, have their Xbox [360] horizontally".

The Xbox One is scheduled for launch in North America, most European markets, Australia, and New Zealand on November 22 this year, with follow-up releases in Japan and the remaining European markets in 2014.

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Discussion

911 comments
midway_nights
midway_nights

so after 78 million xbox360's sold they didnt bother to care about those 20% who placed their consoles vertically.

moesuir
moesuir

But will it come with a free taco like the PS4?

I preordered two PS4's. Two free tacos for me!!

hordaak
hordaak

lol. man, sony trolls turn anything into a negative? "what you were cured of cancer?? oh...it will come back.."

"you won the lottery? oh...they'll tax half of it...its not worth it.." "i'm going to heaven? naw...i'm cool with hell.."

man, get over it!!! and get a life!!!!

RobDev
RobDev

doesn't the Wii and the ps3 have slot loading drives? do their engineers not have the ability to design a device to do what other devices have been doing for years? actually the in box stand means the wii U was SUPPOSED to be used on it's side.

ChiefFreeman
ChiefFreeman

Microsoft went cheap (again).    Sony has had vertical orientation since the PS2 launched 13 years ago.  I like the feature.  Also,   Ive knocked over both the PS2 and pS3 with discs running,  and absolutely nothing happened damage-wise to the system or discs.   The 360, however,  used a cheap ass disc drive with nothing to protect the discs from damage if such an accident occurred.   They didnt even fix it n the refreshed Xbox s.   That's shit engineering. Laziness.

johnritter4141
johnritter4141

always wondered why people vertically orientate consoles...its just so much easier to tip over and crash to the floor....unless its a space issue

XNEXUS666X
XNEXUS666X

Next they'll be telling us we can't suspend it from the ceiling with string... I really love balancing my expensive hardware on precarious angles....

Ayebang
Ayebang

I hear a lot said it is dump to complain how the complicate electronic machine stands.

BieberBeliever
BieberBeliever

So if someone was stubborn enough to stand it vertical after hearing this, and the Xbone internals were damaged from overheating, how would MS prove that it was the customers fault?   Pretty lame oversight MS. 

MrAVKV
MrAVKV

The stupidity people in this day and age continues to amuse me. How the hell can the position of a console be a deal breaker. Ask yourself if what you are saying is sane. Next thing we know, peoples gonna go and say things like "Oh no the cables aren't blue so it's a bad console". Seriously, grow up kids.

wolf503
wolf503

That's a bit of a deal breaker, I like to sit my consoles on the desks when I move them into my room once in a while and I don't have the space to sit it horizontal. Hopefully they address this at somepoint as I can imagine other people would have space issues as well and probably worse than my case.

ChiefFreeman
ChiefFreeman

That's disappointing. Microsoft must have used cheap parts (again). Playstations been able to do it since the PS2. The Xbox One is a gigantic console, and having it stand upright would save a good bit of space.

MiltoxBeyond
MiltoxBeyond

I don't use my systems horizontally after my cousin bumped slightly my PS3 while playing a game, and the game crashed and when I took it out was scarred.  It was all scratched up and wouldn't load anymore.  Learned my lesson that day.  Yeah I don't recommend people do it unless they're absolutely certain that kids won't be nearby and/or that no earthquakes/tremors/fat people will happen in your vicinity.

EddieDominguez
EddieDominguez

WTF do they mean that you can't stand it up vertically. THIS CHANGES EVERYTHING. Definitely a deal breaker for me, canceling all XB1 related pre-orders immediately -__-. Great info as always Gamespot. Can always count on you to deliver what matters!

galiver666
galiver666

this is xbox one or tank too much huge.The PlayStation 3 fat is larger.oO

PsychoChick966
PsychoChick966

I can't imagine why I'd want to put my Xbox in a vertical position in the first place.

SwungCookie
SwungCookie

Lol why are ppl bashing on Microsoft? All they're saying is don't put it vertical. That's it. They are trying to help you out.

rgish
rgish

Not surprised, VCRs always have problems with vertical orientation.

doubleBU
doubleBU

"we found, interestingly enough, that 80 percent of people, believe it or not, have their Xbox [360] horizontally". 

how do they know? ah, right, kinect...


on a side note: nowadays poor microsoft can comment on whatever they want and get bashed as soon as they open their mouths. lol

M$: "dear loyal customers, all our products are now free of any charge!"

we: "oh, so now you look down on our hard earned money and don't want it anymore, eh? you basterds!"

EasyComeEasyGo
EasyComeEasyGo

I have never used a console upright, and to this day that positioning still looks 'wrong' to me.

If they knew some of the consumers will want to place it on the side, why didn't they design it so it can be used both ways?

Lazy bastards

KumaTenshi29
KumaTenshi29

How in the fuck do you find out that 80 percent of Xbox owners have their system horizontally? What, they go out to every single persons house and take a look at it or something? Christ, MS people just love to pull ridiculous crap from their asses.

lupitamore
lupitamore

80% of people had it horizontally because the xbox360 would destroy discs if put vertical. Almost like Microsoft forgets their own history or is blatantly obtuse about it.  

https://www.youtube.com/watch?v=XdSOrDl0uJA

 I swear, the xbox360 is the only product I own in my house that is crappy enough that it can't handle a vertical move. Even a 90's barbie dvd player can do it.

Bond_Villain
Bond_Villain

LOL

I play my Xbox360 UPSIDE DOWN

I hope the XBOX ONE allows you to play your console upside down!

If not I will be so UPSET.


MJV1989
MJV1989

Not that I care much about the Xbox One after all the stupidity Microsoft thought they could get away with, but what kind of an idiot puts their Xbox 360 vertically? One of the air vents gets blocked, so overheating is more likely, it's likely to fall to the ground if it gets hit by something and finally the discs might get damaged (obviously you should have the bigger hdd version and install the games, but nevertheless)... Yeah, it may look cooler like that, but it's not a very logical position for the machine if you want it to last as long as possible...

mideonnviscera
mideonnviscera

@midway_nights Well if how their console sits is a make or break thing for them, well, sometimes you just gotta ignore crazy people.

liamb2013
liamb2013

@ChiefFreeman oh they went cheap did they ? the build quality of the xb360 and controller was a lot better than the tacky ps3 and reports are saying the XB1 controller and console feel more solid again this time roud. Not to mention the fact for only $100 more you are gettting Kinect 2.0 which is supposed to be worth the price of the console again

CincoToes
CincoToes

@Ayebang You should've just wrote that in your own language. We'd use google translate if we wanted to know what you said, and when it came out screwy, we would've blamed their incompetence.

Warlord_Irochi
Warlord_Irochi

@MrAVKVYou might be surprised, but some people actually don't have the space. Big shock!

RobDev
RobDev

@MrAVKV not really. People place it o their desk in limited space. It's not like it;s something new and innovative. Other consoles have been doing it for years!

streetz_86
streetz_86

I really hope you're being sarcastic.

Glasscut32
Glasscut32

@SwungCookie Lmao really.. And this is a reliable product... BullShit Dude.. This is the exact same reason.. I stopped using anything microsoft.. Horrible R&D and product design bottomline.. The Xbox One is not even out yet and its already a POS.. 

bakagami
bakagami

@doubleBU Yeah, and I'm sure that if Sony has screwed up so completely introducing the PS4 that you and everybody else would have forgiven them already.....uh-huh

This is normal, people are going to criticize it till release and it proves itself (one way or the other)

bakagami
bakagami

@EasyComeEasyGo I don't like vertical orientation either, but why is it a risk?  Because of the slot loader?  PS3 has always had a slot loading drive and it was never a problem.

I'm not being critical here, I'm just wondering what the difference is

CincoToes
CincoToes

@EasyComeEasyGo "If they knew [20%] of the consumers will want to place it on the side, why didn't they design it so it can be used both ways?"

Because fuck 'em, that's why.

kennythomas26
kennythomas26

@MJV1989 Yeah that is true and I for one did put my 360 vertically once and the disc tray sticks from time to time now since I did that.

bakagami
bakagami

@kennythomas26 @bakagami So you are okay with being lied to about it.  Gotcha.  I don't care about the orientation either but I don't like the way they try to insult my intelligence by saying that it is a problem with slot loading drives.