Microsoft not dishing out any freebies to those who bought an Xbox One ahead of $399 price cut

Microsoft confirms there will be no compensation for anyone who purchased an Xbox One for $499.

After dropping the price of the Xbox One to $399/£349, Microsoft has said it has no plans to offer any compensation to those who paid full price for the machine when it launched back in November.

No freebies, then, Microsoft? "No," explained a Microsoft spokesperson to Eurogamer. "As with many first generation products, the offerings can be expected to change and evolve over time."

"Kinect remains an integral part of our vision. Xbox One is better with Kinect, making games, TV, and entertainment come alive with premium experiences."

When Nintendo slashed the price of the 3DS shortly after launch, for instance, it offered up an ambassador program that bolstered libraries with a slew of Virtual Console titles. There was no such offering when the Wii U price was reduced, however.

When asked by GameSpot yesterday about the possibility of compensation for early Xbox One adopters, Microsoft chief marketing and strategy officer Yusuf Mehdi said the company is instead looking to deliver extra value.

"Part of what we're trying to do is really deliver value for those early purchasers," said Mehdi, "and that's part of what we're doing with some of the Games with Gold value offer that we've brought. One of the things that we did is we're bring an extra [free] game to Xbox 360. So we're always trying to reward our best fans with more services."

Martin Gaston is a news editor at GameSpot, and you can follow him on Twitter @squidmania
Got a news tip or want to contact us directly? Email news@gamespot.com

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Hi! I'm Martin, for some reason or another I have managed to convince the people who run GameSpot that I am actually wor

Discussion

496 comments
GONtheSKYLORD
GONtheSKYLORD

They shouldn't compensate the noobs who bought it.


Microsoft: "SUCKERS!"

aronj
aronj

You got a $100 piece of hardware if you bought the system prior to the price cut.  It's not like they left the Kinect in the bundle then lowered the price.

oldskool1988
oldskool1988

All mircosoft thinks about is making $$, They always screw you over and yet you still use there products, Wake up peoples they don't care about you all they want is your money, All were doing is making them more richer, Aleast sony cares for there customers ..

travis1987
travis1987

Well obviously, the Kinect sensor is state of the art tech which is still gathering dust in my room. but i do like to know that i have it just in case.

Zeekeal
Zeekeal

It just proves that early adopters always get screwed even though there the ones that should be rewarded.

quickshooterMk2
quickshooterMk2

kinect isn't THAT bad 

the only bad thing was being FORCED to bundle with the console 



death4us2
death4us2

OK let me give people an example. Say you buy a car and they make you buy a part for the car that costs a lot and tell you that the car will not run without it. Then less than a year later they remove the part and lower the price of the car and tell people it can run without that part. Wouldn't you feel entitled to some compensation even though the car runs perfectly with that part still? Its not about getting freebies or anything like that its about Microsoft lying and forcing you to pay more for something that you didn't need in the first place. Most companies in Microsoft's place would offer some freebies just to show to their customers that they care about their business but they didn't and that says a lot about them.

KSSuperhero
KSSuperhero

This is common sense anytime you buy hardware it gets cheaper the longer its out. Not sure who out there thinks they should be getting anything but they have some life lessons to learn.

VolcanoMan001
VolcanoMan001

Why would we get a freebie? I cannot understand this mentality these days -- its part of the entitlement rationale. We chose to purchase a product (and yes I bought one at $499), and the price decreased after that. It happens with EVERYTHING that you buy. Life sucks, end of story. 

And guess what, everyone that buys the Xbox One at $399 will end up seeing it sold for $299 one day...

PixelAddict
PixelAddict

I'd love a freebie, but I'm fine with owning the Kinect version.

There are actually some vocal commands that are worth it (pause/play while watching a dvd, recording the last 30 seconds of any game on the fly "xbox record that", etc...).

Plus, the Xbox Fitness app is really pretty damned good. That combined with running 3x per week saves me from a gym membership.

irishrizo
irishrizo

I personally love that as soon as I get home and walk into my room i can say xbox on.. it turns on my TV automatically, reads my face signs into MY profile. and launch whatever I wanna launch meanwhile im getting into my comfortable clothes. so i gladly pay the 100 bucks that save me the trouble of finding remote. specially when im in bed watching Netflix ETC.


and all u conspirators... about omg NSA is looking into what im doing... camera is always on... if they want to watch me smoking outta a bong.. playing  video games for hours  be my guess lol 

ohjtbehaaave
ohjtbehaaave

The MS motto:  We'll eff you over and sleep like a baby.

With that said… those who shelled out the $500 for the Kinect version knew what they were getting.  It's just that MS once again flip flops from the Kinect is 100% critical to the system… to we will now sell a version without it for $399.  Honesty is not their policy.  

the_conjuration
the_conjuration

They don't owe anything to those who bought the original One bundle. The people who whine about the Kinect price are just like the ones who bitch about the specific Games With Gold releases. You're complaining about something that they didn't have to do.

Beggars have bitched and moaned their way into being choosers.

zyxahn
zyxahn

Why should they ???  I took out my CC and paid for it without being forced to.  They don't owe me anything. No I don't use Kinect but I still payed for it.

SingletreeAve
SingletreeAve

They could at least give them a free Kinect game or two since no one else wants them.

bandit7319
bandit7319

I was hoping they'd give us something.  I understand the argument that we got the Kinect automatically instead of buying it separate so therefore it's fair.  My counter argument for that though is that we were forced to buy the Kinect which (regardless of what Microsoft says) I think is going to become obsolete as anything more than a voice activated remote control. That's my main concern. I figured with the Kinect being standard maybe there'd be a chance of some cool games coming out and using it, but I feel like most people will buy the Kinect-less Xbox, so gaming companies won't be able to justify creating games for such a niche market.  It'll be like Xbox 360's Kinect which has, what, 1 game series that really uses it (Just Dance)?  Lame.

rnd_9
rnd_9

Why should they get compensation?  When the 3DS dropped in price in 2011 the cheaper version had the exact same components as when the 3DS was $250.  That's why the Ambassador Program gave them a bunch of GBA Games.


The cheaper Xbox One doesn't get the Kinect, that's basically the 100$ difference.  If people are going to bitch about having to pay 100$ they should of been patient and waited for the inevitable price drop.  

jecomans
jecomans

I'm unconvinced that a extra game on 360 is really creating extra value for early adopters of the XBO?

CapmJim
CapmJim

Why the hell would you get anything for buying the 500 dollar version. You bought the Kinect SKU, you got the Kinect, you paid 100 dollars more for the Kinect. Now they take out the Kinect, people are paying 100 dollars less but getting less in their bundle. Why should you get more?

TimberWolf_CLT
TimberWolf_CLT

Martin - Why would folks who bought the previous SKU get a "refund"?  A refund for what?  They paid for a system with a Kinect and received a system with a Kinect.  Their decision to purchase it was made with full knowledge of it being included.

The SKU satisfies the seller/buyer contract that is the sale itself.

allen_albright
allen_albright

It is amazing to me that there are fools out there that stick up for microsoft. Please take my rights and money and put out a cheap VCR with a lousy control and inferior graphics to the norm and call it the xbox one. Please rip me off microsoft I love you.

Laihendi
Laihendi

I don't understand why people buy new systems at release anyways since they hardly ever have any good games. 

Jdzspace
Jdzspace

of course not, what did they expect? I mean seriously. 

shanoobergloobe
shanoobergloobe

yet another reason why you should never buy anything on release...you know updates, changes, and price cuts are coming!

Peugeot_Rocket
Peugeot_Rocket

Honestly, if I had a choice when I pre-ordered my Day One Edition, I still would have paid the extra $100 for the Kinect. It works really well for streaming video. I love just telling it to pause or whatever without having to pick up my controller. I use it almost everyday.


It even offers some great benefits for certain games. In BF4 you can lean with your body to lean with your character. It actually works surprisingly well. This way you don't have to be right against a wall to lean; you can do it at any time. So, you can actually be quite a distance away from a wall or object that is in your line of site, and peak around it. This can give you a huge tactical advantage over people who are using the default lean mechanic. I really don't play it on the One anymore since my friends are still on the 360 and I miss this feature sooo much.


I also like how I can shout out commands to team mates instead of having to mess with that chat wheel. Unfortunately, that can be a bit hit or miss. Last I played it on the One, it wouldn't quite understand me about 10% or 15% of the time.


I actually liked the Kinect so much that I went out and bought one for my 360 too. I have found for the 360 it seems to be of somewhat questionable value though. At least I can play Rise of Nightmares now :)

travis1987
travis1987

@Zeekeal I did feel a bit let down, but they are a company doing what they have to do in this cut-throat business.

dani_i89
dani_i89

@death4us2  It's a price drop. Cars depreciate all the time. Car dealers often throw freebies, free service etc after selling the car at full price with no free options, though that doesn't entitle us to go back and argue we should now get what was given, or be compensated for what is now not given (such as the Kinect)

If you paid the extra money, deal with it. Those who bought had the Kinect bundle had option of waiting for the inevitable price drop. It's only an extra $100 anyway, over the course of 8 years, that money will accumulate to about $12 per year. If that money really puts you out, then you shouldn't have bought a console at any price.

RobDev
RobDev

@KSSuperhero the hardware isn't cheaper. they have dropped the overpriced accessory you were forced to buy because the console apparently wouldn't run without it. 

RobDev
RobDev

@VolcanoMan001 yes, but that will be a price change. The ONLY reason the price has changed so far is the removal of the Kinect, a device others were forced to buy if they wanted a One. I'm not saying anyone should get compensation either but lets not pretend it's a simple price drop because it's not. 

KSSuperhero
KSSuperhero

@PixelAddict I love my X1 but I unplugged the Kinect when they made that vid with the guy from breaking bad. Everytime he would say xbox on mine would kick on and I thought man why the heck would they do that. Some guy who came up with that sits at home and giggles everytime he see's it.

dani_i89
dani_i89

@bandit7319  You weren't forced to buy anything. If you didn't like the package, you should have waited.

rnd_9
rnd_9

@CapmJim Because people are retards, people think that because the 3DS early adopters got GBA games that everyone should be entitled, but the Kinect is basically what you got for paying the extra 100$ 

creepyburrito
creepyburrito

@allen_albright Lol here sir take my like. I for one gave up on microsoft and left this time around. They made it clear to me that they dont give a crap about me as a customer, so I don't care about them. Happy to have my ps4 now in all honesty. Wish I had left sooner 

zyxahn
zyxahn

@Laihendi I buy them even with no games to get the price of the new system out of the way.

allen_albright
allen_albright

@shanoobergloobe  No it is another reason you should never by anything from microsoft. Albeit some of there older computers  are not bad ,but just make sure you by it used. Don't help microsoft out. Not after what they pulled on us poor gamers. All we wanted was a decent new gaming system. I can not believe they put out the xbox one. It really is a nightmare.

deathblow3
deathblow3

@shanoobergloobe what people dont say or may not realize is this price cut unlike all others is with the removal of the kinect a $100 piece of equipment. so its not really a price cut. its more like a cheaper car with no features what will still work with out kinect? no voice or video, will snap still work???

allen_albright
allen_albright

@Peugeot_Rocket Here we have a big red flag. He liked kinect so much he bought one for 360 too ?

   So dear sir just how long have you been a microsoft employee ?

Peugeot_Rocket
Peugeot_Rocket

@allen_albright

So anyone who likes the Kinect is a MS employee?

If I was a MS employee I wouldn't have said it is of questionable value for the 360. Furthermore, if I was a MS employee with an adgenda to promote the Kinect, do you really think I would have pointed out the inconsistent voice recognition?

I'm assuming you have a problem with the Kinect and anyone who disagrees with you is up to something nefarious. Did you ever think some people genuinely appreciate the technology and usefulness of the Kinect even if it is imperfect?

classic_gaming
classic_gaming

@TimberWolf_CLT @deathblow3 hahaha your using bad tech my friend why snap when you can watch whats so important to take your video game time away from you silly fool. with snap everything plays at 680p and input lag.

why not just watch tv like your supposed to.

Marky360
Marky360

Yea I agree you can't be a Microsoft employee because not even they like the Kinect that damned much LOL.

TimberWolf_CLT
TimberWolf_CLT

@Peugeot_Rocket  Ignore Allen Not-So-Bright.  Anyone whose entire argument is based upon this hyperbole is merely stirring the pot.

Either that, or we're dealing with an individual that desperately needs to put down anybody who doesn't completely agree with their position.

Either way, never argue with an individual like this.  They'll just drag you down to their level and beat you with experience.

I bought a Kinect for my 360 when it was first released and have an X1 with one and enjoying using them.  Possibly because 1) I don't scream at them and 2) I use words in their vocabularies so they'll recognized the commands...