Rockstar Games has confirmed that lost Grand Theft Auto Online characters and rank cannot be restored. In a comment on the Rockstar Newswire, the developer said it hopes that the recently announced $500,000 worth of in-game credit will help players "get back on your feet."
"For those asking about their lost characters or rank, those will not be able to be restored so we sincerely hope that this cash stimulus we’re giving out this month will help you get back on your feet or to make your new life in Los Santos & Blaine extra sweet," Rockstar said.
Rockstar also confirmed that it will release a new title update for GTA Online next week that promises more bug fixes--including the vanishing vehicle issue.
"We will remain committed to continuing to fine-tune the game to address any and all issues to get GTA Online running as smooth as possible," Rockstar said.
New GTA Online content like Heists are also in the works. Rockstar said it hopes to have news about release timing for this content and more "soon."
Grand Theft Auto Online, the multiplayer component to Grand Theft Auto V, launched on October 1. Users reported numerous problems at launch.