L.A. Noire causes console overheating?

Rockstar suggests 3.61 firmware update causing PS3 L.A. Noire overheating problem; Sony cites Rockstar support pages as proof it's not PS3-exclusive.

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Source: Several customer support pages of L.A. Noire developer Rockstar.

What we heard: A posting in the support section of Rockstar’s website said the L.A. Noire developer had "received some reports of PS3s overheating while playing L.A. Noire or beeping three times before shutting down/turning themselves off, mostly on older 60GB and 80GB fat models." The posting from Rockstar Support, since removed from the website, attributed the issue to the recent 3.61 PlayStation 3 firmware update, saying, "There have been various reports of this on a few games now, all reporting their PS3s turning off or 'Red Lighting' after having installed 3.61."

L.A. Noire and 3.61 update were released two days apart.

Speaking to games industry site next-gen.biz, Sony denied the 3.61 update was causing the problem, saying there is "currently no evidence to indicate firmware 3.61 is causing any issues with PS3s." Moreover, Sony pointed the finger back at Rockstar, citing a work-around recently posted on the developer’s site as evidence that L.A. Noire is to blame rather than the firmware update.

The work-around, according to Sony, reveals that the issue is also happening on Xbox 360s, for which L.A. Noire is also available. "Rockstar have now updated their FAQ on the matter, have admitted it's a fault with its latest title L.A. Noire and have offered a work-around," said the platform holder to next-gen.biz. "It should also be noted that the issue with this title is not PS3 specific and is also affecting other consoles."

The work-around, notes Rockstar, has "received a few tickets about some isolated crashes/freezes" and is investigating the cause. It suggests users delete L.A. Noire game data (not save data) on the PS3 or clear the cache on the Xbox 360.

Bogus or not bogus?: At the time of writing, we are waiting for comment from Rockstar and Microsoft. Sony comments: "We have received a very small number of customer support questions about PS3s overheating or shutting down while playing L.A. Noire. At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat. We are both committed to working hard to find solutions to this and any issues that may arise."

Sony also directs anyone experiencing issues with LA Noire or their PS3 hardware to Rockstar's support pages, Rockstar Support on Twitter, and official PlayStation support.

It remains to be seen how serious or widespread the issue is, or what the precise cause is; Sony's comment suggests the issue, if any, isn't caused by LA Noire or the 3.61 update. The near-simultaneous launch of L.A. Noire and the 3.61 firmware update may be an unlucky coincidence, though Rockstar's general advice on dealing with L.A. Noire freezes on both consoles falls short of proof that both machines are suffering the exact same issue.

Discussion

197 comments
lilrizq
lilrizq

i have 2 video up on my youtube page (lilrizq) that confirm that it is LA Noire that is overheating XBOX 360's. the ring of death (error e 74) shows up on my 360, no workaround is going to help me now, thanks alot rockstar.

Dpl420
Dpl420

this game heats my 360 up like a muthaFN OVEN

board_styles
board_styles

Hi, I wanted to let you guys know that I was able to get the freezing problem to stop on my Xbox 360. I copied all of the contents of my hard drive to a 16GB thumb drive (flash drive), removed the old hard drive and played only from the thumb drive. I no longer have freezing problems on my Xbox 360. To make sure that the old hard drive was the actual problem, I copied everything back to the hard drive and it began freezing again. I decided to just ditch the old hard drive and haven't had any problems since. I have an older Xbox and a launch day hard drive. Either the hard drive is corrupt, or it's just not fast enough for the multiple saves during gameplay. Either way, I can finally enjoy this awesome game.

mike300zxt
mike300zxt

It sounds like the consoles have inadequate cooling systems. Even if a game is using the full hardware resources, the cooling system should be designed to keep the hardware adequately cool. I guess they try to use quiet fans, but it seems like they should be able to step up to higher fan speeds automatically when the system gets too hot. I have the original xbox 360, and it has never faultered from heat. But it does have very loud fans!

FalconFPVGTP04
FalconFPVGTP04

I just bought this game, and it crashes constantly. i cant even get to play the game. it crashes just after the main intro. I took it back to where i bought it, and got a new one. It has the same damn problem. Its not just Sony, a friend has a 360 and has the same problem.

seriousplayer_d
seriousplayer_d

Wow, talking about a heavy game...did they reached the limit?

rarson
rarson

@Uloset I've had my share of failures with the Xbox, PS2. and PSX. I've got a Sega Saturn and a Dreamcast that have never given me problems, along with a Genesis and SNES, and I've previously owned everything from the 2600 to the Jaguar. The consoles that did fail on me weren't silicon-related issues (I do expect to have some eventual issues with any optical drive, given the nature of their operation). Sony's quality control was notoriously bad with the original Playstation. The PS2 wasn't much better, going through something like 11 revisions before the Slim was ever released. The PS3 actually has impressed me so far with its reliability, but to blame an overheating issue on programming is ridiculous; the hardware should never have been able to overheat in the first place (I could understand a situation where the vents are being blocked, but that's obviously not the case here). The problem I have is that these current consoles are constantly in flux thanks to these regular updates. Updates are great when they keep the console running smoothly and allow for added content, but when an update removes functionality (ahem... SONY) or needlessly overhauls the interface (ahem... MICROSOFT), it really irks me. And even worse are the updates that brick the console. Nothing just plugs in and works anymore. I understand the need to be competitive, but I think console manufacturers are going to have to learn the hard way that reliability is very much a selling point. On a side note, I've played the 360 version of this game for several hours straight with no problems at all.

psycho75
psycho75

I played both versions with no problems

Uloset
Uloset

@rarson agreed, PS3 are blu-ray players as well, should I stop watching my movies half way through and give the system a break. This whole gen has stunk reliability wise, for both Sony and MS. I've never know a single individual that had a system crap out in the past (form normal use_ Atari's all the way up to last gen, then these crop of systems appear and I've seen way too many malfunctioning PS3's and 360's.

rarson
rarson

"and now people expect Sony or Rockstar to give them money because they don't do as instructed and play for 1 hour and rest for 15 minutes" That's absurd that the console wouldn't be manufactured well enough that you have to stop playing the game after an hour. If your console is overheating because it's 5 years old, then it wasn't built properly to begin with. Maybe they need to stop trying to operate these consoles so close to their limits...

jhpeter
jhpeter

Time to changing you´rs systems thermal paste ! lol

jhpeter
jhpeter

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JohnF111
JohnF111

It only happens on the old consoles where the thermal paste has dried and become less effective, and now people expect Sony or Rockstar to give them money because they don't do as instructed and play for 1 hour and rest for 15 minutes, they expect the console to dissipate the heat from hours and hours of solid gameplay on the new game without fail. Yeah right...

jm3811
jm3811

It's not gonna overheat mine and there was no heavy rain either because my PS3 is allergic to hype.

shodge62
shodge62

I have played LA Noire ever since I bought it on May 19; last night I played it for four hours with no problem; no freezes, no shutdowns. My only problem came when I tried to download the extra cases that came with the game and the network was 'undergoing maintenance'; that locked up the game and necessitated restarting the console.

Majkic666
Majkic666

i spoke to quick earlier, just had my first problem everything froze while playing it on 360

Shuvohawk
Shuvohawk

Hope things get better for xbox360s & ps3 . :\

tariq393
tariq393

L.A noire is my next purchase after finishing portal 2, that was going to happen until this stupid article came up and stating that fat models could overheat because of the game, now im confused, i already had YLOD before and paid 250$ for the maintenance to get a new ps3 so i dont want this to happen again but i want to play this game so bad..s***

bdiccus
bdiccus

Can you really believe anything that Sony says these days?

Majkic666
Majkic666

Got it for 360 and nothing has happened here so far

ryzrocks
ryzrocks

@grant4500neo What u say maybe true but still they(gamespot) must also state or report whether if they had any overheating problems when they were playing it...Gamespot must also state what they were experience when reviewing it...if they had no problem whatsoever, y they should post this news...

darkash22
darkash22

My xbox is a late 2009 model.never had an issue.i played games like crysis 2 without problem or overheating.but l.a noire keep freezing,no cinematics,black screens,weird fare animation(face freeze while talking,blue & green lines on face).is this a way to fry our old model & make us buy the new ones...

darkash22
darkash22

[This message was deleted at the request of the original poster]

darkash22
darkash22

[This message was deleted at the request of the original poster]

darkash22
darkash22

[This message was deleted at the request of the original poster]

darkash22
darkash22

[This message was deleted at the request of the original poster]

darkash22
darkash22

[This message was deleted at the request of the original poster]

darkash22
darkash22

[This message was deleted at the request of the original poster]

MOwens9512
MOwens9512

It's pretty funny because if you look at the website, it clearly shows instructions for both systems on how to solve the issue of overheating/freezing or system shut down, with a post date and time of May 17th at 1:57 LOL This story was posted here on the 19th. Oh well, guess Sony finally caught some kind of break this year LOL But seriously, it's a shame Rockstar sought to blame the console. They've always had a history of putting out buggy games, regardless of whether they turned out to be great gaming experience. I remember a friend referencing how his XBox version of Red Dead had flying humans instead of birds (I've heard of this issue from PS3 gamers too) LOL Something I never experienced myself. I say don't fret, people, just cross your fingers and hope your copy doesn't do this until Rockstar releases their first update LOL

issa3703
issa3703

Need Help!!!! I installed this update when they fix the PSN. But i dont have this game yet so it will effect my system or not the (Overheat and RROD)

keybladegamer
keybladegamer

What? If the PS3 or 360 have a firmware problem, I don't see how you can blame it on LA noire just because the firmware and la noire were released a few days apart. It's probably just a coincidence.

SpiderLuke
SpiderLuke

It seems they are saying it is happening to the 360 version too. On a side note, my fat PS3 konked out over a year ago after a firmware update. Same thing happened to many other users. They sent me a slim one for a smaller fee and took my old one. I think that fat PS3 is bound to fail sooner or later. Anywhoo, it's apparently still on both consoles.

ssdd_again
ssdd_again

Mine hasnt tripped up on me yet(360), I only play in 4-5 hour stints at the most anyway out of fear of my console giving up. Also I havent installed anything on my HD(more than happy to take 5 seconds out to switch discs:)). Im only 40% through though so maybe it happens in the later stages of the game?.

thejokerman1992
thejokerman1992

My console keeps shutting down when I play this. I have a 60GB first generation PS3. They better release a patch for this. Until then I'm not putting that disc in my console in case it breaks it.

poseidion
poseidion

the game has freezed twice on me. i play on xbox and i installed the 3 disks

grant4500neo
grant4500neo

@ryzrocks They aren't criticizing it exactly. This site is all about news about games. If someone reports something, gamespot is going to pick it up and write an article! This may not exactly be their opinions.

barryjones009
barryjones009

Lot of bull. It's time to end the Sony smear campaign.

punksterdaddy
punksterdaddy

I haven't had any problems... yet? Hope this is just a small minority problem?

ryzrocks
ryzrocks

Maybe gamespot is having a overheating problem until they're making close-to-false allegations about the game....First u guys gave it a good review now u go and criticize it.....And I know well u guys are biased against the PS3....I played this game a whole night yesterday and it had no problems....and my PS3 wasn't even burning, it was normal...Cole Phelps will not be happy with this...

ryzrocks
ryzrocks

hey wait I bought this game playing it right now...I don't seem to have any problem with my PS3 version of this game...whats goin on here???

edtadeo
edtadeo

I'm about to get this...but I guess I have to take a risk. When GameSpot played this for their review, I wonder if they encounter the beeps & overheating problems?

casper008
casper008

i was going to buy but not after reading this and on other websites :(

nathanmaxtro
nathanmaxtro

My 60 GB died within 5 minutes of playing a game after I installed 3.61 Coincidence or not I don't care. My PS3 is dead.

kytomasi
kytomasi

Duh... Its techology, Hardware update are gonna be needed. Every game thats out for xbox/ps3/pc, should be releases on PC first then consoles. Games should be set for PC then watered down for consoles. Its only way to keep consoles savely in its comfort zone. Or its time for Playstation 4 & Xbox 720 :P

dinslacck
dinslacck

how can they sells a game that not perfectly tuned for consoles?

barryjones009
barryjones009

Patch 1.01 is out now and fixes corrputed game data. Or so it says.

XenoLair
XenoLair

Rockstar: Hey sony, your consoles are overheating! Sony: Hey Rockstar, Microsofts consoles are too! Rockstar: !?!?

flazzle
flazzle

Maybe finally PS3 users have something worth playing, and they didn't clean out all the dust before playing.

Uloset
Uloset

I know RDR, which obviously runs on the same engine caused my buddy's launch PS3 to overheat, while it still worked perfectly fine with all his other games.