Gamer fixes broken Xbox One by whacking disc drive

YouTube video shows man fixing console with broken disc drive by flipping it upside down and giving it a "couple of hard whacks."

One daring gamer has found a new way to fix an Xbox One with a broken disc drive and it's far from conventional. YouTube user "dave d" has published a video (via Game Informer and below) in which he details how all you need to do is "give it a couple of hard whacks" to fix various grinding and clicking noises.

The method was first discovered on the Xbox support forums. "dave d" explained that you don't need to lift the console above a surface and slam it down. Instead, flipping the system upside down and giving it a few hard whacks directly above the Blu-ray drive should do the trick.

The problem reportedly comes down to a gear not lining up correctly. As he demonstrates in the video, getting physical with the Xbox One is one way to realign the gear and return the system to a functional state.

It should be noted that this brute force method of fixing a broken Xbox One is most certainly not recommended or advisable. Your best option is to contact Microsoft support and speak with a representative. If you have a broken Xbox One, Microsoft will ship you a replacement console right away.

Regarding the Xbox One disc grinding issues, Microsoft said this problem is only affecting a "very small" number of customers, though specific console failure rates have not been disclosed.

Written By

Eddie Makuch is a news editor at GameSpot, and would like to see the Whalers return to Hartford.

Discussion

375 comments
SpicaAntares
SpicaAntares

A Bone well whacked runs smoothly...

Whack the bone, whack the bone...

blast880
blast880

The guy is either a genius or... a russian

rokketdawg
rokketdawg

It's like spanking a new born, but be careful! It's cries aren't for a bottle unless it's a bottle filled with microtransactions!

jasonlc3221
jasonlc3221

Does this method also fix BLOD????????

Gelugon_baat
Gelugon_baat

The Engineer in Team Fortress 2 would be proud.

Stebsis
Stebsis

I don't think he was trying to fix it

SavoyPrime
SavoyPrime

Hilarious! But I'd still rather send my broken Xbone in and get a functional one.

cboye18
cboye18

I'll whack them for free, though I can't guarantee it will work afterwards.. 

pyro1245
pyro1245

Dave D's real name is Arthur Fonzarelli

MooncalfReviews
MooncalfReviews

Why is this news? That's the correct way to fix everything.

Death_Masta187
Death_Masta187

The blu ray drive now works but say good by to your hard drive.

foxrock66
foxrock66

Why is this an article? Does nothing newsworthy ever happen anymore? 

hadlee73
hadlee73

Xbox One parts, PS4 parts... all made in China! *whack!*

Meta-Gnostic
Meta-Gnostic

And here I thought MS lost exclusive rights to Gears of War.

Master_Turismo
Master_Turismo

If the Flintstones can fix anything with a whack from their club you can sure bet you can fix your Xbox One with your fists. Good stuff.

warriors30
warriors30

A good whacking can fix a lot of things. Humanity wouldn't even be here without all the whacking we've done in the past. Keep on whacking, whackers!

ff7100
ff7100

just what i used to do to fix my VCR LOL

PinchySkree
PinchySkree

Fragile drive gears miss aligned during shipping.

scorpi13
scorpi13

I will wait a year or so as usual until the first batch of units have been sold. That way, any problem or glitch should be fixed when the second wave of consoles ships from the factory.  :-)

Megavideogamer
Megavideogamer

So to smack the Xbox one and tell it to work. To Fonz it before playing Forza 5

JeanHenry
JeanHenry

maybe that's why some were received with scratch marks. They were expertly fixed before dispatch!

translucent17
translucent17

in order to turn your bone on you just gotta wack it...... jesus did I just say that

PJthePlayer2
PJthePlayer2

@SavoyPrime The nice thing is that for the few people that have problems Microsoft is advancing them replacement consoles (that is, sending a replacement BEFORE you return the defective one).  This would be nice for people in that situation to get the damaged one working temporarily while waiting for the replacement. 

streamline
streamline

I hope you are talking about whacking Xbox Ones and not something else.

horizonwriter
horizonwriter

@foxrock66 Hmmm. Why would an off-beat article about repairing a faulty blu-ray drive in an XBox One be on a gaming site like Gamespot? It boggles the mind... >.>

SopranosFan
SopranosFan

I wonder how many people will get that reference. Best part of that movie.

deathstream
deathstream

@scorpi13 

I usually do too, but I am loving Dead Rising 3 and just unwrapped Forza 5.

SavoyPrime
SavoyPrime

My launch systems have always been fine. I didn't get a Xbox One, I got a PS4.

Gelugon_baat
Gelugon_baat

@horizonwriter  

Just so you know, foxrock66 is an IGN-centric fan that comes in regularly to make a jab at GameSpot.

jameston80
jameston80

@deathstream @scorpi13 exactly, I am playing battlefield 4 with 66 players online total, and it's freaking sweet!!! got forza and dead rising on way, already have cod ghosts and killer instinct too, sweeeet !!!!!

SavoyPrime
SavoyPrime

I can understand you wanting to wait. I just got Black Flag with mine. Luckily, I have plenty of PS3 games to play.

tightwad34
tightwad34

@SavoyPrime I just don't want to take the risk, I know I would at least get my money back but I also want to avoid any unnecessary hassle. And the launch lineup would have to be very, very good in order for me to ever consider a console at launch unlike this launch imo.

Gelugon_baat
Gelugon_baat

@tightwad34  

Haven't it cross your mind that if GameSpot has the fan feedback shows, they are going to attract people like the IGN members that you referred to?

tightwad34
tightwad34

@Gelugon_baat I like IGN for the articles, but not the members. They are by far the worst fanboys I have ever seen. I just wish Gamespot had some articles like some of the TV show ones as well as the fan feedback. Why is Gamespot seemingly the only site that doesn't have fan feedback?