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Free Hearthstone Packs Given to EU Players to Make Up For Connection Issues

Blizzard apologises for "spotty" online servers.

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World of Warcraft, Diablo, and Heroes of the Storm developer Blizzard has apologised to European players of its online card battling game Hearthstone for recent connection issues, and offered free content as recompense.

Posting on the official Hearthstone forums, Blizzard admitted the online multiplayer aspect of the game was "spotty last week" and revealed two free Classic Hearthstone card packs would be offered as an apology.

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"Sorry about that, and we really appreciate your patience as we worked to get the tavern back into shape," the studio said.

"As a thank-you for bearing with us, ALL Hearthstone accounts in the European Hearthstone region created prior to May 3, 2015 will enjoy two free Classic Hearthstone card packs, free of charge."

In order to claim the two packs, players need only to log in to Hearthstone "at [their] convenience" to find the card packs in the Open Packs section. The packs will not expire, so there is no time constraint.

Blizzard recently revealed that Hearthstone has now been played by 30 million people. The milestone was reached shortly after the release of the Blackrock Mountain expansion and the game's arrival for phones.

In April, Blizzard updated the iOS version Hearthstone to officially support iPhone, iPod Touch, and Android devices. The latest version of the game is said to feature "an all-new intuitive interface handcrafted for the mobile experience. You can see a few screenshots of the iOS version below.

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