EA is 'confident' SimCity UK launch won't repeat US mistakes

EA says it is "working non-stop" to rectify SimCity launch problems, and that it is "confident" issues will be fixed in time for the game's international release.

Maxis' SimCity revival launched in the US yesterday, but some American gamers have been left unable to play due to the game's servers collapsing because of "overwhelming demand."

SimCity requires an always-on Internet connection, alongside an account on EA's digital distribution platform Origin. Over the past 24 hours, users have reported problems both in accessing the game's servers and in even being able to download the game to begin with.

"Due to the high demand for SimCity, Origin has experienced delays impacting a small percentage of users. We're working non-stop to resolve," wrote the Origin Twitter account overnight.

In the meantime, Origin has said it is confident that the same errors which plagued the US launch will not affect other territories when the game launches later this week. "We're making changes to prevent further issues, and are confident that Origin will be stable for international launches later this week," said Origin.

Maxis has consistently maintained that its always-on DRM for SimCity will be of benefit to the end user, with the game functioning as a connected experience designed to be played with others. "You're always connected to the neighbors in your region so while you play, data from your city interacts with our servers, and we run the simulation at a regional scale," said Maxis senior vice president Lucy Bradshaw in December 2012.

SimCity is the latest high-profile title to suffer with connectivity issues at launch. Diablo 3 was notably troubled with issues when it launched last year, but popular online titles like Battlefield 3 often have their multiplayer servers buckle at launch.

SimCity launches in the UK on Friday. A GameSpot review is currently in the works.

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431 comments
Lord_Vader
Lord_Vader

And I'm confident that I can wipe my ass 5 times with an EA game and not get colon cancer, but who's counting?

Yamakoichi
Yamakoichi

Well that was flat out wrong, people could not install the game yesterday, servers were full this morning and fell over.

Good Job EA

draco934
draco934

I think people are gonna have more luck connecting to a Resident Evil Outbreak server than EA's shit Simcity servers anytime soon.....

Stee_Fajitas
Stee_Fajitas

How can these so called "gaming sites" not review the game? Getting paid much for a review?  The game is flawed, it is not and will never be a multiplayer game.  I should be able to do what I want with it.  After all, we did all shell out $60 for this paperweight.  Absurd.  I don't play computer games, I am a console guy, however I have been playing SimCity since the beginning, and for it to be turned into what it is now, it truly is shameful.  Never again will I be purchasing a game by EA.

audetron
audetron

PEOPLE DONT BUY EA GAMES! SIMPLE (LOOK WHAT THEY DID TO CRYSIS & MASS EFFECT!! WHEN WILL PEOPLE LEARN!!!

tenz01
tenz01

Wrong.. it is already repeating 

AlexFili
AlexFili

Games that underperform bankrupt the company, games that perform too well break the servers. Isn't there a nice middleground for everyone? >_<

DesertLynx83
DesertLynx83

Yeah, and if you believe that, my dog speaks English, French, and Spanish.

spenta
spenta

GameSpot you cant keep waiting for the servers to be fixed so you don't have to give the game a negative review.  Tell it like it is and just forget about the review kick-back from EA, it's not worth it anyway.

Apastron
Apastron

What I've noticed about EA is that they tend to learn from their mistakes and then repeat them not long after.

fillup0
fillup0

I think we all know what the most pirated game of 2013 is going to be.

Always on DRM and turning games into a service platform for DLC just encourages piracy tenfold. It works on consoles, but on PC, nope. SimCity is traditionally a single player game so none of this crap is needed. For online features, give us a server browser and a decent server to run, and a DLC marketplace in the main menu if you really bloody need to. Stop screwing over the consumer AND the devs you have under your belt, EA. Because while it screws us and the devs over short term, it will screw you over long term. You are not immune, don't think for a second you are.

ssdd_again
ssdd_again

Exactly the same thing happened with Fifa Ultimate team in 2009 (the first launch of that mode). It was impossible to play it for the first 6 weeks (atleast) and when it was back online it was plagued with connectivity issues. Of course when Fifa 10 came out the mode was free dlc, a good will gesture it seemed.

Of course that just provided EA with excellent cover to wheel out the micro-transaction model of buying packs of digital playing cards. A model which has netted them well in excess of $80,000,000 on that game mode alone. I've read stories about people that have spent thousands on these digital playing cards. Its depressing at best, think about it, they're just worthless JPEG files and because these idiots are shelling out the price of a car to get them EA now think it's acceptable to bend us over like this with every new game release.

I digress. . .my point is that EA knew these connection problems would happen and proceeded with their stupid mandatory connection policy regardless. It wont be fixed for sometime (EA dont do hold up their hands and admitting they're wrong, trust me). If you pre-ordered I'd recommend you cancel now and spend your money on a game that isnt made by them. If you already paid I feel your pain, hopefully you've learned your lesson ( I know I did).

I miss the days when I could just go and buy a game (physical copy), come home and play it. I wont be renting SimCity until its dirt cheap and by that time I probably will have lost interest anyway.

forsites
forsites

thats what happens when you put "Always online DRM", havent these guys learned anything from Ubisoft when they made AC2?!?!

Pathetic, in 2 weeks or less, the game will be cracked, so all this wasted time to implement this DRM and problems faced from legit customers are for nothing.

GET IT A$$HOLES, NOTHING CANNOT BE CRACKED AND THE PIRATE WILL NOT BUY THE GAME IF IT IS NOT PIRATED BECAUSE HE WAS NOT INTENDING TO DO SO IN THE FIRST PLACE.

Focus on the game itself to attract more legit customers instead of wasting your time in implementing the crap.

But you know what, the blame doesnt go on EA, the most blame goes on PPL WHO BOUGHT THIS GAME, THEY ARE BIGGER A$$HOLES THAN EA

dtkt15
dtkt15

Sigh...the launch screen says "ready to play" but the in-game main menu says "unable to connect to server". EA has screwed up big time. I gave them the benefit of doubt by buying this game despite the always-on-line requirement. Well, I've learnt my lesson.

Battjas
Battjas

A monthly pay structure (transforming into DLC and micro-transactions) is supposed to guarantee quality, but most developers see it as a way to guarantee profits. Oh well, it's no surprise that in our world of predatory capitalism profits  always come before quality or customer satisfaction.

Our only way out of this is to think. As one person before me said: most people are idiots. Well idiots can think too so let's start doing that. Producers work for the consumer, not the other way around. So give them the finger and in this case hack & crack the shit out of their game and play it for free offline.
Check out Path of Exile for a good game that uses micro-transactions. Since they are only cosmetical, people will only buy them when they are enjoying the product. And lots of people are enjoying PoE.

NoDzombie
NoDzombie

they make such a big deal of the online thing then dont even have working servers at launch, seriously ridiculous but lets be honest its not a surprise!


well it comes out here tomorrow, but so does Tomb Raider, think i will just get that instead and wait a month or 2 till they sort this mess out

Unfallen_Satan
Unfallen_Satan

Does the strain only affect SimCity users or all games on Origin?

trencher10B
trencher10B

Is this any surprise?  They want always-on Internet connectivity to Origin (of all things) and they can't even deliver. Always the same damn story everywhere.

Saidrex
Saidrex

SimCity metascore, yesterday 2.9, few hours later 2.6, today 2.1 =)))

berserker66666
berserker66666

Let's all pretend EA never existed and ban the games altogether. After all, games made by these assholes mostly suck and is a waste of our time. There are dozens if not hundreds of other great developers out there who makes better games than EA.

Petethepuppy
Petethepuppy

Oh come on people we all know what EA is like, and have been like for a good number of years. But people still seem to buy their games, in the vain hope that they won't get screwed over this time. Lets face it EA will never learn from their mistake because we keep giving them our money.

LordofCashland
LordofCashland

Can't even load my city, let alone play with friends... something about "error connecting to server"

Ratatoskr321
Ratatoskr321

Small percent of users? Are you serious? I haven't spoken to anyone either in RL or online that hasn't lost a city already due to server failure.

leo316r
leo316r

nah it be the same~ EA is consistent of f*ck*ng its consumer.

simcity4 is way better than this .

in a weeks time legit player/consumer will still have a hard time connecting to the server and dealing with occasionally dc. while  those who pirate and already crack it are having a blast playing the game without interruption (dc,server crash).

svaubel
svaubel

I can only hope that stuff like this can finally unite gamers against bullshit business ideals that EA constantly forces on their own customers. And the gaming industry is getting worse and worse at screwing over the very people it depends on for survival.


boaster
boaster

Don't believe it! They just want to take your money. It's not a "few small problems"--it's hundreds of thousands of people who bought a game that they cannot play. Even if you log in, you will get a "cannot claim city, try again" error. Their press release says that anyone who isn't happy can have a refund, but the wait time to speak tot a customer services rep was more than 10 HOURS! Don't fall for the marketing hype and P.R. B.S.--this "game" is an outright scam.

Curzad
Curzad

Why should I buy this when I have Pharaoh Gold on my PC? :)

GamespotBB
GamespotBB

Be unmerciful gamespot for the rating, play it (or not lol), rate it. And don't change it ever. That will teach the gaming industry not to fuck with buck. 6.5ish would be fair...this will teach EA. Next time they will do a proper beta. Or no game at all.

I bet they keep telling you "don't worry it will work tomorrow, please don't rush your rating, give us one more day" and all the horse shit.

rogue81
rogue81

So EA is going to spend a boat load of money upgrading their servers just in time to realize their burned customers don't want to play anymore and EA no longer needs the upgrades they just paid for. Sound planning.

draco934
draco934

@audetron thank you, a really honest review.  Anyone considering purchasing this game should give it a read.

audetron
audetron

@berserker66666 Oh so very true to that! I havent bought an EA game since they bought Bioware cause all they do is buy good developers and corrupt their IP!!

Thanatos2k
Thanatos2k

@Sorciere_basic No, the reviewers got to play in a private sandbox of servers that never got overloaded and never crashed.  A sham puppet show put on by EA to fool them into thinking the game was ready for prime time.

JoiLambell
JoiLambell

You should see most of the "resident" reviewers there slap 80, 90, 100 score on almost every freaking game, it´s pretty lame. I say GS, dump metacritics :P

Saidrex
Saidrex

@Sorciere_basic I visited couple of review sites, some of them lowered their score for this game, but unfortunately metacritic accepts only their original score.

berserker66666
berserker66666

@Sorciere_basic Of course they are getting paid/ Either to give it a favorable score or to delay the review entirely. FUCK YOU EA assholes.

surrealme
surrealme

@Sorciere_basic Not to defend EA but most reviews that are out now will have been done before the game's public release before there was a critical load on the servers.

EvilShabazz
EvilShabazz

@boaster Agreed- The game has been a sham from the start - anyone with half a brain saw through those "beta weekends" as the marketing teaser previews they really were.  There's a reason their stress-test didn't prepare them for launch - no one played it because no one gave a shiite about the hour teaser a week before launch.

Ratatoskr321
Ratatoskr321

@GamespotBB While I'm normally very against this type of rating, for SimCity, It's very much deserved. This is absolute crap. In the day I've owned the game, I've lost an hour spent on my city when the server crashed and I haven't been able to log back in since. This is absolutely NOT okay.

leo316r
leo316r

@rogue81 hit on

they just say that to attract more victims and their PR will probably say we will upgrade server to accommodate more players but in fact they will just w8 for majority of players to lose interest in playing and quit the game and viola bandwidth problem solve without spending cash


Yamakoichi
Yamakoichi

@draco934 @audetron 
Unless that review says "game inaccessable", then it is not the same as the review I would of given it

FallenOneX
FallenOneX

@surrealme No offence to you sir, but EA said this was a game that required online a long time ago. Most websites delay reviewing games like this because they can't accurately judge how the game will be once it hits the public. Why 12 critics (according to the pic) decided they knew better is beyond me.