EA Boss: Battlefield 4 Launch "Unacceptable"

Battlefield 4 was plagued with network problems, making the game unplayable for some users.

by

Electronic Arts and DICE, developer of the Battlefield series, have admitted that the launch of last year's Battlefield 4 had "unacceptable" problems.

When it was released in November, Battlefield a number of significant and often game-breaking bugs. Many players reported the game as unplayable, and DICE has released a variety of patches to try to improve stability.

Now, the developer has acknowledged that it cannot launch games the same way anymore. In an interview with Eurogamer, EA CEO Andrew Wilson said that the problem was because of ambition, and that in the future the publisher and developer will work harder on achieving stability at launch.

"Think about what Battlefield 4 was: 64 player multiplayer, giant maps, 1080p, Levolution that was changing the gameplay design in an emergent way," Wilson stated. "There is a chance there are things you are going to miss through the development cycle. And you end up in a situation we had with Battlefield 4."

However, Wilson continued and admitted that the team should have done more to make sure that the game was ready for launch. "For me, the situation we had was unacceptable" he explains. "For the team it was unacceptable. We have worked tirelessly since then to make sure the gameplay experience got to where it absolutely should have been at launch and we're focused on that and we continue to deliver value to that player base."

In the future, Wilson promised that the final version of projects would be completed earlier so that developers were given more time to test the games. Recently, Wilson also said that the company was completely overhauling its QA system to make sure similar problems do not make it into the final product.

EA and Visceral Games are currently working on the next installment in the Battlefield series, Battlefield Hardline. It is set to release on PlayStation 3, PlayStation 4, Xbox 360, Xbox One, and PC on October 21.

Discussion

223 comments
makroviruz
makroviruz

I (and most gaming-friends) will NEVER again Pre-Order a EA/DICE-game because of all the problems with BF4, and also you can scrap BF-Hardline...(almost) no-one is interested!

Stepn2myworld
Stepn2myworld

A CEO out here trying to do public relations. Less talking into digital recorders and MORE VISIBLE, MEASURABLE ACTION. 

prince__vlad
prince__vlad

if they admit that game was unacceptable...how about admit they don't know how to make games and ...LEAVE, sparing us of more stupidity ?

coolkid93
coolkid93

"EA Boss: Battlefield 4 Launch "Unacceptable" Wow, ya think? I'm sure this game would have been a whole lot better if they had more time with it. Don't get me wrong, this game is better than it was at launch but it still has a good amount of problems. No I don't expect a game to be perfect. No game is but BF4 was ridonkilous. It's really a great game but it's ruined by problems that make it meh. He's probably thinking "ok if I apologize and say that releasing the game in that state was unacceptable, that'll make everything ok and people will buy BF: Hardline. That would be MO MONEY! MO MONEY! MO MONEY!" Why release a game if it is "unacceptable"? Oops my bad...GREED.

ignautius
ignautius

Blah blah blah.

If these launches were "unacceptable" by EA's standards... they wouldn't happen so often.  The only thing that has to be "acceptable" to EA is sales numbers.  After that, they don't care.

He can talk all he wants, but when the next Battlefield launches and the same crap happens, this will all feel a little hollow.

starcrafthenry
starcrafthenry

"In the future, Wilson promised that the final version of projects would be completed earlier so that developers were given more time to test the games. "

So, they're gonna finish games with even less content, then add everything else as DLC that should've been in the game begin with. Got it. Too bad I still don't believe their games will be any less buggy.

Zombrex
Zombrex

"However, Wilson continued and admitted that the team should have done more to make sure that the game was ready for launch."

That's an a--hole move throwing DICE under the bus even though it was the fault of the publisher for making them hurry it along.


ACWH
ACWH

BF4 Premium should have been free. At least then people would have had more faith in EA. Hardline will be a flop unless gamers have the memory of fish.

rarson
rarson

All they had to do was delay the game. Notice that EA's solution isn't to do just that, it's to "finish it earlier."

Rakou
Rakou

Didnt I read a statement saying that EA wont release any new BF4 DLC before they fix the major bugs BF4 has? Well I guess that was a lie too.

ecurl143
ecurl143

The same guy may well have said "Get the game out regardless of what state it's in..."

Many people probably told him how bad it was in certain areas but would have fell on deaf ears.


danielcliment
danielcliment

 It took EA CEO Andrew Wilson almost a year to admit that? 


Where were you? lost in an island with no means of communication, deep down in a bunker, surrounded by "Yes" people telling him the game is great?


Or by Mister GREED whispering you "release the game just like this, completely broken, unfinished, untested, who cares, gamer will buy it anyway, you'll make millions and they'll just gonna have to suck it..."


No Andrew, your company has no shame. You make games, no space rockets. You should be able to deliver a finish product, a game, no more.


You CHOSE to deliver BF4 it a complete pathetic and broken state, totally aware of it, it was no surprise, no last minute call.


Re calling the games from the stores and stepping up like a man and apoloiges was the right thing to do. Not let time just past and fixing idiotic almost cosmetic thing in the game...


You had a tsunami from gamers with feedback from day one enough to realise the game had to be cancelled, recalled.


For you ""the situation we had was unacceptable."" ??? really? so what happened? you just let it roll? and follow Corporate D-Bag reasoning?


when a situation is unacceptable, you do something about it that same instant....



By the way, I trayed to play today and the game freeze 5 times.....unacceptable.

jordanpolly
jordanpolly

Ambition?!, give me a break, they released it before christmas because the dollar signs in their eyes told them to. EA is another company that will do anything to get its greedy little fingers and toes into as much money as they can. 
EA doesn't care about its customers regardless of what they say on the contrary, it is all smoke and mirrors.

money talks; everyone knows it and everyone denies it.

nikon133
nikon133

Ambition, eh? Now that's funny way to spell "GREED".

ForsakenWicked
ForsakenWicked

I was very disappointed when I got BF4. The game was nearly unplayable when I got it and worst of all is that most of the media didn't even mention the problems within the first months. I'm now relying on reviews from YouTubes who seem to be doing work the media can no longer do in fear of losing ad revenue.

rustilldown_7
rustilldown_7

I bought this game for 20 bucks on black friday... and honestly... I regret spending that much! Even when it happens to work, it is just so boring. I used to love BF... did I just grow apart from it? Luckily I won't miss it, and I especially love the fact that I don't ever have to buy an EA game again. Pretty good bonus in my opinion. But my 20 bucks back would be cool too.

kingtrax
kingtrax

The more people who stop playing BF4, the better it gets.  I can't wait until I'm the only one playing.  Won't be long now.

davros878
davros878

On a 2-year schedule they can't make a functioning game, so why should this new one be different after only one year? We've heard the "We are sorry, we'll do better next time" nonsense from EA too many times to buy it at this point. 

L0vnThatBuddah
L0vnThatBuddah

Lesson learned: never whack off with the wrong hand. Unless of course you're... ambidextrous

Which EA apparently believes they are.

steaminpotatoes
steaminpotatoes

Seems to be working great now, the higher tick rate server fix makes a massive difference with hit detection , should have been delayed from the start.

Fizzman
Fizzman

DICE and EA knew BF4 launch was going to be a **** show.  It was unacceptable, but not unacceptable enough to delay the game or charge less for a game that wasn't even finished yet.  


I have zero interest in playing a Cops and Robbers version of BF.  I don't recall any BF fan asking for that type  of game.  It's just EA doing what EA does best.  Milking a brand into oblivion, and off to the mass grave for DICE and the Battlefield series.  

BeNOwNz
BeNOwNz

just got bf4 for my x1 last week, single player bug where it dont save and mutiplayer save where it dont connect and bug where you get black screen for ever. its acceptable after 6 months =]

waxxenberg
waxxenberg

Just bought bf4 for x1 off gamefly for $25, best $25 spent on game. Also picked up dead rising 3 and killzone for $20 if anyone's interested sale ends the 24th.

madgame23
madgame23

The only people that vehemently defended BF4 were the BFfanboys.  I liked BF3, to me it was a vast improvement over BC2.  I preordered BF4 strictly on the notion that BF3 was fantastic, I was sadly seriously let down.  I played BF4, through all the BS, up until naval strike.  At that point it became very boring and unplayable, it also didn't help that Titanfall was out and had much better 'well' everything! :)  I tried out the game again after the so called 'netcode' patch that was released earlier this month but still saw zero affect on the crappy hit detection.  At that point game was completely uninstalled and became a total waste of money.  At that point any product made by DICE became tainted goods, will not buy anything related to DICE or anything with a Battlefield in its name until after release and have seen reviews and playthroughs to make sure its a viable product.  Still Titanfall>BF$$ oh I mean 4!  Funny how hitting the shift button and the number 4 becomes a $ sign, as the only people who benefitted here was EA and DICE $$!


The last PC game I bought was Wolfenstein, and that has been a fantastic game!  I also plan on doing the Steam sale and getting Farcry 3!  win win for me! :D

spartanx169x
spartanx169x

@ignautius  Right now given the lack of interest in BF:hardline I think that people are going to stay away from it because of what happened to BF4.

themc_7
themc_7

@Zombrex exactly. DICE wanted more time to fix bugs and test, but EA said, "We've gotta release along side Call of Duty! Release it now!"

Zombrex
Zombrex

@ACWH Some gamers have the intelligence to realize that BF4 wasn't the fault of DICE and that Hardline has been in development by Visceral for some time now. I think EA learned the hard way with BF4, that's why we're seeing extensive beta testing with Hardline. Which is pretty awesome BTW.

themc_7
themc_7

@rarson they wanted to release along side Call of duty Ghosts last November. EA pushed it out the door before DICE was ready.

themc_7
themc_7

@Rakou imo all BF4 bugs are fixed. It's really solid now

Zombrex
Zombrex

@Rakou They didn't lie. It was almost a full two months after Second Assault was supposed to release that they finally released it. By that point they had every major issue ironed out. The only problems since have been netcode issues after the release of Naval Assault.

themc_7
themc_7

@danielcliment what platform are you playing on? I haven't had a BF4 problem in over 3 months on XB1

waffleiron88
waffleiron88

@davros878 To be fair EA isnt making it nor is DICE. But I know where your coming from with this.

waffleiron88
waffleiron88

@GBl4wd0g Yeah Sim City was a blast for some people, not sure who those people are but someone liked it.

Glitchhawk
Glitchhawk

@BeNOwNz its still doing the singleplayer save glitch on x1? thats one of the reasons I sent my x1 back... multiple different games glitching out my saves making me start over. :(

coolkid93
coolkid93

@madgame23  Agreed. Now if you were on Battlelog (you know, that place where opinions are bad and K/D, quits % is more important than life itself?) and said that, all you would hear is people saying "it's you, the game works fine." Either that or some PC gamer saying "you need a PC, PC doesn't have any problems with it. CONSOLE/BROKE PC PEASANT!!!" I'm pretty sure I've seen people state that they have a high end PC and still have problems with it. I guess some think that just because their product is working good, everyone else's product is working good as well.

Rakou
Rakou

@themc_7 @Rakou I booted up BF4 a week ago, and it crashed within the first 30mins. I havent tried it again.
Possibly just me, then?

danielcliment
danielcliment

Hi there, using my 360, BF3 runs amazing, solid game, like every one I have, BF4... Is just p . Im sure there where updates fo xbox 1 and pc, but it looks like EA just turn its back for the 360.....ainful

GBl4wd0g
GBl4wd0g

@Glitchhawk @BeNOwNz It's the same on the PS4. I can't finish the single player because I don't want to start from the beginning every time. . It's FUBAR. 

danielcliment
danielcliment

Just yesterday, if you have the chance to play on a 360 you'll see the horror Im talking about...!