Deus Ex: The Fall disables firing on jailbroken devices

[UPDATE] Square Enix to release patch that removes restriction.

[UPDATE] Following the publication of this story, a Square Enix representative issued a statement on the matter to GameSpot. Square Enix will release a patch that will enable all players--on standard and jailbroken devices alike--to play Deus Ex: The Fall without limitation.

"We have not been clear in our communication earlier this week when we launched Deus Ex: The Fall. We did not state clearly that the game would not support jailbroken devices and so we will be switching this off via an update, so that all the supported iOS devices will be able to play the game in the near future," the company said. "We feel it's the right thing to do in this situation, and apologise for any inconvenience this may have caused.

"No customer should be out of pocket when we were not clear from the start, so we'll get the game updated as soon as possible so that everyone who wants to play Deus Ex: The Fall can do regardless of whether their device is jailbroken or not. As soon as this update is live, we will communicate this via the Eidos Montreal Community channels."

The original story is below.

Deux Ex: The Fall, a mobile game based on Deus Ex: Human Revolution will not allow users who have purchased and installed the software on a jailbroken device to access all features of the game, according to posts on Reddit and Apple’s iTunes App Store.

Deus Ex: The Fall doesn't like jailbroken devices. (Image credit: KipEnyan)

Prompted during the tutorial to fire your weapon, an error message informs players that, “We are sorry, but you can’t fire on jailbroken devices,” halting player progress to the rest of the game.

Customers who purchased the game for $6.99, and are running legally jailbroken devices, are displeased with the restrictive measures preventing them from playing. As a result, some users are now finding success running third-party applications that trick the software into believing it is running on a supported handset.

GameSpot contacted Square Enix seeking comment, but a spokesperson was unavailable at time of publication.

Got a news tip or want to contact us directly? Email news@gamespot.com

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365 comments
Death_Masta187
Death_Masta187

If you are needing to Jail break your phone/table maybe you are buying the wrong phone/tablet.

no way am I defending Square here either.

spindie
spindie

Apple contacted square enix and informed them that they do not have the jurisdiction to cease function of jail-broken devices without a disclaimer.

 So they updated the appstore description with this

"THE DEUS EX EXPERIENCE IS CURRENTLY RESTRICTED ON JAILBROKEN DEVICES. DO NOT PURCHASE IF YOU HAVE VOIDED YOUR WARRANTY AND HAVE JAILBROKEN YOUR DEVICE!"

Wow what a bunch of snobby pricks! What right does square enix have saying that their product will not work if you have voided your APPLE warranty.. This is another BAD MOVE by square enix because now they are trying to make it seem like apple's terms and agreement's have something to do with this. I will be happy to see apple crush square enix!

blackothh
blackothh

So from what i read in this update, is that they indeed intend to continue not supporting "jailbroken devices" in the future, but will be more clear about it. 

way to discourage sales.


Ovirew
Ovirew

This whole 'jailbreaking' thing is just another form of half-assery it seems.  These phone makers won't make some form of piracy protection that makes sense, instead they'll turn it into one big headache.

And it's good, but simultaneously bad, that SE is fixing this problem.  It'll be good for people who can't play the game because they switched service providers or something, but bad for people who pretty much abuse the company by pirating stuff.

The whole deal isn't really win-win any way you look at it.  And the games still aren't as good as anything you'd find on a true gaming device.

Just another reason not to support 'smart' phones, wireless phone companies and mobile/casual gaming.

spindie
spindie

@Ovirew Square enix can't just go behind the back of apple and its agreement policy to call the shots as they see fit. Jailbreaking is legal and does not void or alter the APPSTORES license agreement. (jailbreaking does however void the apple device's physical product warranty which is different)

bkohary
bkohary

and in other news:

FF Tactics restrict jailbreak players by only allowing characters to move 2 directions on the field.

FF 1-4 - The only spell you can cast is fire 1.

Chaos Rings - The 2 characters in each team attack each other.


fiendless7
fiendless7

if you buy an iPhone, you probably should be DRM'd all to hell.

Thanatos2k
Thanatos2k

"DRM only effects pirates!"

said no one ever

deathstream
deathstream

I was going to get this game just to support SE's defense of their IP, then they reversed course.  Glad I didn't.

Talavaj
Talavaj

Look at the overwhelming amount of pirates complaining about this in the comment section below.

pinky08_09
pinky08_09

What the hell is a legally jailbroken device? I thought the only reason for jailbreaking was for piracy

Maui_Lion
Maui_Lion

@pinky08_09  

 Jailbreaking isn't used just for piracy.  All it is is removing the limits put on a device.  One reason to jailbreak a phone, for example, is so that you can use a phone with another carrier instead of the one you'd normally be stuck with.  So if you use carrier A but love a phone normally only usable with carrier B, jailbreraking phone from B lets you use it with A.  You get the phone you want with the carrier you use.

Another reason is to run software that normally wouldn't be compatible with the iOS, or a software that wasn't approved by Apple.  It basically just removes limits.

You can use that for piracy, yes, but not everyone with a jailbroken phone is a pirate.  So treating your customer base as though they're all criminals was a bad move.

And as for it being legal, jailbreaking is in fact legal in some countries.  Warranties tend to be broken when you do it though, so unless you know what you're doing, it can be risky.

Maui_Lion
Maui_Lion

I didn't catch this typo in time, but while jailbreaking your phone might be fine..


I do not think one must partake in "jailbreraking" your phone.  Doing something like that might cause a glitch in the matr-



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iDefinition
iDefinition

@pinky08_09 

Please do not use the word "jailbroken" or any variant of it or another word that is used to describe a. It describes the device (and extends to the user to a degree) as a criminal that ran away from serving the time he was sentenced for. Instead, using terms like "unlocked" perfectly describes the situation. Blocking someone from utilizing the maximum from a product they legally purchased is unethical. Using the term "jailbroken", any variant of it, or words used to describe a similar meaning implies it's ethically right to sell a product but have a list of things you're allowed and not allowed to do with it.

Furthermore, please do not use words like "piracy". It implies that anyone that falls under the term equals pirates in the sea that raid ships, stealing and killing everything and anyone they see.

For a list of other words I'd recommend to avoid, please read this: https://www.gnu.org/philosophy/words-to-avoid.html

Marky360
Marky360

@pinky08_09 
Actually it was decided in a court of law that Jail brakeing isn't illegal. 

Inlex
Inlex

@iDefinition @pinky08_09 @iDefinition @pinky08_09 The fact that you broke out of jail does not mean that you were put there justly. Breaking out of chains which were put on you for a crime you didn't -or weren't going to- commit, sounds perfectly like a justifiable case of jail breaking. 

RobDev
RobDev

@Maui_Lion @pinky08_09 "One reason to jailbreak a phone, for example, is so that you can use a phone with another carrier instead of the one you'd normally be stuck with." this part's actually still illegal. everything else is fine.

iDefinition
iDefinition

@Inlex @iDefinition @pinky08_09  

Well, you were put in there justly. The moment you bought a locked device, you gave legitimacy for locked devices to be sold. The sole reason you need an extra effort to use hardware you paid for should be enough reason to not buy such devices.

Maui_Lion
Maui_Lion

@RobDev

Ah.  Still, jailbreaking is a legal thing at least, so treating all users like criminals was still a bad move.

 And it turns out that's called "unlocking" to do that carrier switch thing.  DEFINITIONS LEARNED TODAY!  ONWARD HO!